Docebo Learning Platform SPA
DoceboReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
662 reviews
from
External reviews are not included in the AWS star rating for the product.
Exceptional Customer Service!
What do you like best about the product?
When it comes to the top LMS-es, there is very little between them. However, Docebo's customer service is what swung it for our company when selecting the best LMS for our organisation. They also have a really good feedback system and ideas management platform, which again points to their exceptional customer service and willingness to always improve and learn about their customers' needs. Their support technicians are also always very helpful and readily available to look into any issues whether big or small.
What do you dislike about the product?
Expensive to fully customise and could be quite costly to access all features and new releases
Course player could be more visually appealing, in line with industry-leading MOOC sites
Course player could be more visually appealing, in line with industry-leading MOOC sites
What problems is the product solving and how is that benefiting you?
Employee, client and partner engagement
Docebo's extended enterprise app allows us to scale and reach the various stakeholders and regions in which we operate in a cost and time-efficient manner
Docebo's extended enterprise app allows us to scale and reach the various stakeholders and regions in which we operate in a cost and time-efficient manner
Docebo Experience
What do you like best about the product?
I find it very helpful to have a dedicated POC assisting with different requests, solving any potential doubts, and providing suggestions and solutions to the faced challenges.
What do you dislike about the product?
Although it is great to have the possibility to provide suggestions for improvement since there are so many requests also from other clients, sometimes it is difficult to get our ideas to be implemented.
What problems is the product solving and how is that benefiting you?
Docebo provides an online training platform that allows us to support all our different users in several locations, with various needs, which highly enhances our scalability.
Great platform as long as you are familiar with the overall setup and general logic of processes
What do you like best about the product?
Flexibility of platform and highly customizable when it comes to visibility/acessibility of content and the various content types/formats and course settings available
What do you dislike about the product?
Downside is related to upside. Since settings can be highly individualized, this can create a complex backend, especially for new users; it leaves a lot of room for pitfalls through conflicting settings (e.g. waiting list)
What problems is the product solving and how is that benefiting you?
Standardazation and automization of processes.
Fulfill reporting requirements.
Corporate, shared platform for all learning, easily accessible via single sign on
Fulfill reporting requirements.
Corporate, shared platform for all learning, easily accessible via single sign on
Recommendation
What do you like best about the product?
Simplicity and easy to understand and navigate.
What do you dislike about the product?
Custom reports does not work the way that we are looking for. (Cannot create the headers of our choice even though those fields are there in Docebo).
What problems is the product solving and how is that benefiting you?
Educating the employees wthin the organisation. Aditonally, for Internal Job Postings we create courses with the Quiz and then asks the respective person to clear the quiz, this leads them to clear a level of round in the IJP process. Moreover, employees come to Docebo portal and can take the courses which becomes a refresher for them on certain topics, which is very helpful.
Easy to use and reliable LMS
What do you like best about the product?
Docebo is easy to use, it has a reliable course player, e-leanring administration is uncomplicated. Also, the level of my satisfaction from Docebo's support as well as from our interaction with the Customer Success Manager has improved a lot over the years.
What do you dislike about the product?
The general search engine on the platform's homepage/dashboard should be returning more accurate results.
The new custom reports should provide real time data.
The new custom reports should provide real time data.
What problems is the product solving and how is that benefiting you?
Customer training, e-learning and ILT delivery and administration, reports creation, certificates management, certifications and recurrent training management.
Modernizing and Amplifying 170+ Years of Education with Docebo
What do you like best about the product?
With the partnership of Docebo, we are able to provide a highly personalized, accessible, and educational platform where both new and existing users can advance their education, from anywhere around the world. Features like Customized Reports are then optimized to ensure the success of the user's learning journey.
With a strong foundation in education, users can then strengthen their confidence to practice/build upon what they’ve learned with features such as Discover, Coach & Share, while being recognized and rewarded for achievements using Leaderboards and the Rewards Store.
With a strong foundation in education, users can then strengthen their confidence to practice/build upon what they’ve learned with features such as Discover, Coach & Share, while being recognized and rewarded for achievements using Leaderboards and the Rewards Store.
What do you dislike about the product?
While the current Docebo features allow us to accomplish what we need and more for a successful LMS, there are features that I wish were more streamlined to reach the end goal and required less steps.
Docebo does, however, have a community that allows customers to provide feature requests and it’s common for features to get implemented, meaning that customers are listened to.
Docebo does, however, have a community that allows customers to provide feature requests and it’s common for features to get implemented, meaning that customers are listened to.
What problems is the product solving and how is that benefiting you?
With our LMS being the primary source to educate users worldwide, we needed to provide a highly personalized, accessible, and educational platform where both new and existing users could advance their education, in any language. With a strong foundation in education, it was also our goal to strengthen users’ confidence to build upon what they’ve learned in the LMS and create positive action with it in their communities, upholding our brand values on and offline.
With the partnership of Docebo, our LMS reaches over 3,500 users in 47 countries, empowering and enabling each one of them to create superior customer experiences. With over 350 courses available in 12 languages, we incorporate various styles of learning for any type of learner, a channel specificially dedicated to answering users' questions and concerns in a timely manner, as well as a place for users; to practice what they’ve learned, share their achievements, and inspire others by optimizing Discover, Coach & Share.
With the partnership of Docebo, our LMS reaches over 3,500 users in 47 countries, empowering and enabling each one of them to create superior customer experiences. With over 350 courses available in 12 languages, we incorporate various styles of learning for any type of learner, a channel specificially dedicated to answering users' questions and concerns in a timely manner, as well as a place for users; to practice what they’ve learned, share their achievements, and inspire others by optimizing Discover, Coach & Share.
8 years and still growing together
What do you like best about the product?
Their innovation around customer focus and involvement.
What do you dislike about the product?
Not admitting when at fault for technical issues.
What problems is the product solving and how is that benefiting you?
Centralized location for our associate development.
Friendly service and easy to use LMS
What do you like best about the product?
The tech is easy to use and navigate. The support staff are friendly and will try to help you best that I can.
What do you dislike about the product?
That I can't just pick up the phone to someone in tech support and that you have to go around the houses to do some admin changes.
What problems is the product solving and how is that benefiting you?
It is allowing us to embed and reinforce our learning. It is also helping with resource.
5 years of Docebo and still going strong!
What do you like best about the product?
We've been able to continue to build out Docebo to suit our growing and expanding use cases across our multiple internal and external audiences with ease using different URLs, different user experiences and different approaches to administration. The continued rollout of upgrading the administration UX is very welcome as well as the progress that has been made to making the platform much more flexible.
The roadmap for Docebo is generally very exciting and after 5 years of being with them, we continue to see Docebo as a future strategic partner. They have become more open on their strategic priorities and it seems like they have becoming increasingly more focused on their existing customers which is great for us.
We've had some great continuity with our CSM and Account Manager which means that we've been able to develop really strong relationships and start to scope out future projects with them.
We spent quite a lot of time in 2024 reviewing alternative LMS providers and we still felt like Docebo was the strongest in a competitive field!
The roadmap for Docebo is generally very exciting and after 5 years of being with them, we continue to see Docebo as a future strategic partner. They have become more open on their strategic priorities and it seems like they have becoming increasingly more focused on their existing customers which is great for us.
We've had some great continuity with our CSM and Account Manager which means that we've been able to develop really strong relationships and start to scope out future projects with them.
We spent quite a lot of time in 2024 reviewing alternative LMS providers and we still felt like Docebo was the strongest in a competitive field!
What do you dislike about the product?
I'd still love to see more flexibility, more custom layouts and widgets for building pages. We are relying on custom CSS and HTML which can sometimes break when wider Docebo platform updates are released - but the Docebo Community is a great way to overcome any issues with these.
What problems is the product solving and how is that benefiting you?
- Easy administration and course management
- Power user management makes it easy to set up specific access and permissions for those outside the core learning team
- Via extended enterprise we've been able to create several platforms easily and become more customer centric
- Power user management makes it easy to set up specific access and permissions for those outside the core learning team
- Via extended enterprise we've been able to create several platforms easily and become more customer centric
Stable operation with Docebo
What do you like best about the product?
We have had very good experiences with the Docebo Learning Management System over the past 5 years. Both in the management during the introduction as well as in the operative business. The Docebo platform is basically stable and without major interruptions, even with updates or changes to the platform. Basically, we use Docebo in addition to our Microsoft Office 365 environment to provide learning content for our students. We have synchronized the user accounts with the Microsoft Azure Active Directory via the configuration of Single Sign On. A major advantage of Docebo is the ability to conduct large tests over several hours with a large number of participants. The administration of the users and the assignment of the content to be published is easy. The learning content can also be easily uploaded and made available in different formats. Using externally generated SCORM packages is also very easy in Docebo.
What do you dislike about the product?
Access to the master data or test results stored in Docebo could be made easier for the creation of evaluations using external tools. In the area of exams, we would like to see even more question types.
What problems is the product solving and how is that benefiting you?
Uniform access for all students via a common start hub as well as the provision of learning content and the implementation of examinations in the courses conducted.
showing 241 - 250