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Reviews from AWS customer

24 AWS reviews

External reviews

80 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Kaushil Ambatkar

Integrates seamlessly and saves time and costs

  • January 05, 2024
  • Review provided by PeerSpot

What is our primary use case?

I used Veracode in my previous company. My role was to assist the team in identifying the vulnerabilities in the reports. I identified those and diverted them. The software team was responsible for taking appropriate actions to fix those.

We used Veracode in our environment to have account verifications or transaction confirmations. Apart from that, we had event registration as well as membership confirmation.

How has it helped my organization?

Veracode provides visibility into application status at every phase of development. My role was to analyze the vulnerabilities and pass them on to the software team. The severity of a risk was provided by us, and the software team was responsible for mitigating that. It helped us a lot in mitigating the vulnerabilities. We were able to proactively react to anything malicious.

It helped with early vulnerability detection and automated security testing. These were two things for which I usually used to use Veracode.

The static analysis and the dynamic testing methodologies for security vulnerabilities helped us in our development process. It allowed our developers to address issues before they became complex or expensive to fix. That was one of the things that helped us a lot.

Veracode helped us with the Log4j vulnerability. At that time, we relied completely on Veracode.

Veracode helped our developers save time. Proactively fixing the vulnerabilities saved a lot of time. It saved 50% to 60% of the time. Fixing them after the sprint is over takes more resources and time and also costs us. Veracode saved time as well as the cost.

Veracode helped us with the shift-left security strategy, but we did not rely much on Veracode for that because we already had something for that. Veracode was good enough overall.

What is most valuable?

The scanning is most valuable. The scans given by Veracode are one of the key features that I like.

The integration with DevOps pipelines is seamless.

What needs improvement?

The scans were sometimes not accurate in version 2022. There were some false positives in the vulnerability reports. We used to get false positives, and we were responsible for checking all of the alerts and determining whether they were true positives or false positives. They might have already improved it. If they have not, they can look into how to mitigate false positives.

For how long have I used the solution?

I have used Veracode for almost two years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. The agents were deployed on about 2,000 machines. For administration, we had a SOC team. It was filler work for them, but we had a team of 13 people.

How are customer service and support?

Dennis from Veracode helped us right from the deployment. If there was any critical task, he used to help us with that. We hardly had to reach out to their support for any issues.

Which solution did I use previously and why did I switch?

I have used different solutions. I have used Darktrace. I have used CrowdStrike and Carbon Black. In my current company, I am using CrowdStrike.

When I was using Veracode, each agent needed to be deployed on each machine. I do not know what they are using now. CrowdStrike is a single platform with a single agent. You can deploy it on all the machines. That is one of the advantages. Moreover, I have become used to the GUI of CrowdStrike over the last year or so. I am more comfortable with CrowdStrike, but it depends on person to person. I would rate Veracode an eight and CrowdStrike a nine out of ten. I am a bit biased toward CrowdStrike because I am currently using it in my organization. I am not using Veracode here.

How was the initial setup?

I was involved in its deployment. It was super easy. The support that was provided by them was fabulous.

There was a delay from our end. It took us almost 90 days to deploy it, which included approvals and other things.

What about the implementation team?

We had a consultant from Veracode. His name was Dennis. We were satisfied with his job.

What was our ROI?

I used it for two years in my last organization, and we saved a lot of costs. It was not related to the product; it was related to the risks that we used to get. On the technology side, it surely saved a lot.

What other advice do I have?

They keep on working on their product. They keep on upgrading that. The threat landscape keeps on evolving, and there are new threats every day. The Veracode team helped us in mitigating and remediating them and guiding us with those particular threats. I would surely recommend Veracode. I even tried to recommend it over here, but I am not one responsible person for that decision over here.

They have recently introduced a feature called "Veracode Fix" that produces AI-generated fixes. I read about it somewhere. It does vulnerability identification and prioritization and some behavioral analysis. It does dynamic analysis of any malware or any abnormal or malicious behavior. It is evolving. One more thing that I read was pattern recognition. The AI algorithm that has been provided recognizes patterns. It can assist in recognizing patterns and trends in security data.

It has policy reporting for ensuring compliance with industry standards and regulations, but we did not use that.

To those who want to use Veracode or any similar solution, I would advise being aware of their environment and security posture and seeing where it fits into their security posture. If they proactively work on the alerts provided by Veracode, they will surely save a lot of money, time, and resources. I would suggest working proactively on the alerts given by Veracode.

Overall, I would rate Veracode an eight out of ten.


    Tarun Revalla

Helps prevent vulnerable code, significantly reduces build time and investigation time

  • December 07, 2023
  • Review provided by PeerSpot

What is our primary use case?

Previously, finding security issues in our complex healthcare software was a time-consuming process. Manually reviewing all logs took half our time. However, Veracode has revolutionized our workflow.

With Veracode's automated solution, we now receive daily reports highlighting security vulnerabilities. This allows us to address issues promptly, significantly reducing the previous two to three-week investigation period.

Veracode also eliminates the need for manual testing, freeing up our team for other tasks. Its user-friendly interface provides comprehensive scans, and detailed reports, and even pinpoints specific lines of code causing issues.

This shift-left approach has greatly improved our development process, resulting in fewer customer complaints. Proactive vulnerability detection and efficient issue resolution have significantly enhanced our team's productivity.

How has it helped my organization?

Veracode does a great job preventing vulnerable code from going into production. For enterprise-level companies, saving time is paramount. Previously, manual testing took days and still didn't uncover as many issues as Veracode now identifies. Despite having a skilled testing team, their workload has been reduced by 70 percent thanks to Veracode. This newfound efficiency has revealed vulnerabilities we wouldn't have found otherwise. Veracode excels at showcasing issues and their severity, extending beyond violation errors to encompass potential security risks and logic-related issues. Its user-friendly interface simplifies the process for all users, regardless of their technical expertise. As a developer, I recognize the immense effort behind Veracode's seamless operation. It automates the grunt work, freeing up our developers to focus on other tasks.

The policy reporting for ensuring compliance with industry standards and regulations is good. Veracode covers a vast majority of industry standards and identifies areas within our code that don't comply with those standards, providing remediation suggestions.

Veracode provides comprehensive visibility into application security throughout the entire Software Development Lifecycle. During the coding stage, Veracode scans the entire codebase for vulnerabilities. Additionally, we utilize Veracode's static analysis capabilities for further security assessment. Once the product is published and deployed to the production environment, Veracode analyzes the entire software stack to identify any potential security risks. In short, Veracode plays a vital role in various stages of our software development and production process.

Veracode has significantly improved our speed in fixing software flaws. It has also transformed our approach to addressing issues. Previously, we spent considerable time investigating the root cause of errors in the code. Now, thanks to Veracode, we can devote more of our intellectual resources to directly fixing the system, which ultimately results in a more efficient product for our users.

It has significantly reduced our build time. We automate our builds every day, running them between 3:00 AM and 5:00 AM. Once the build is complete, Veracode scans the entire build and provides a report by 6:00 or 7:00 AM. This allows us to review any new issues in the build by the time we start work at 9:00 AM, enabling us to address them quickly. Previously, this process took several days, but with Veracode, it now takes just a few hours. We now continuously review and fix issues every day, leading to significant time savings compared to our previous weekly review process.

Veracode has significantly enhanced our security posture by improving our security practices and increasing the efficiency of our security team. Additionally, we are now experiencing a decrease in the number of errors reaching production. Previously, our development process involved developers building and deploying code, then sending it to the security team for evaluation and subsequent feedback. This cycle is often repeated multiple times, leading to delays and inefficiencies. However, with the implementation of Veracode Greenlight, developers are now empowered to test their code directly, effectively shifting our first layer of security. This shift has enabled us to deliver even more secure products while simultaneously saving substantial amounts of time.

What needs improvement?

I would like Veracode to add more language support.

To use the Veracode extensions, we need to create a file in a folder and name it "prevention and filters." It would be more user-friendly if Veracode could automate this process by creating the file automatically when the Greenlight extension is installed. Additionally, a pop-up tool for security could be shown to guide users through the process making it more user-friendly.

For how long have I used the solution?

I have been using Veracode for six months.

What do I think about the stability of the solution?

Veracode has been a stable platform for us to date.

What do I think about the scalability of the solution?

Veracode can scale based on the price tier selected. I would rate the scalability of Veracode a nine out of ten.

How are customer service and support?

The Veracode support team is excellent. I had an issue removing an account, so I emailed support. They created a case for me within one minute and sent me an automated email with a registered ticket. Within five to ten minutes, I was contacted by a support representative who quickly understood my problem.

My account had expired on the platform but hadn't been deleted from the backend. The representative understood this right away and provided a solution for a hard delete. He was also very knowledgeable but explained that he needed the administrator's permission to proceed. He suggested I add him to the thread, and everything was resolved smoothly.

How would you rate customer service and support?

Positive

What other advice do I have?

I would rate Veracode a nine out of ten.

Minimal maintenance is required for Veracode.

We are not concerned that Veracode does not scan source code, as we believe scanning binary code is a more advantageous option.

Since security is paramount for applications, utilizing Veracode to identify and remediate vulnerabilities is a wise investment. This approach frees up valuable time and resources, allowing for more efficient progress.


    Vikas Agrawal

We have fewer vulnerabilities and bugs, and we get security information daily

  • December 01, 2023
  • Review from a verified AWS customer

What is our primary use case?

We use Veracode for SAST and SCA. We are moving towards dynamic analysis as well. We use it now to scan our artifacts and reports, and very soon we are going to use the Veracode plugin for our IDE to have immediate results for security analysis purposes.

How has it helped my organization?

Before integrating Veracode, we were getting so many security vulnerabilities on higher branches. We integrated it to fix that. It prevents vulnerable code from going into production. We have fewer vulnerabilities and bugs.

We are getting the security vulnerability results on a day-to-day basis. Our pipeline is running every hour, and we are getting early feedback, giving us a shift-left approach. On a daily basis, we are able to rectify issues rather than find them in production or pre-production.

It provides visibility into application status at every phase of development. We have our initial feature branch, or low-level branch, and then we commit. The pipeline is running, so we will know about things immediately. This is quite valuable for us.

What is most valuable?

The SCA, agent-based analysis, is valuable. SAST and DAST take time, while this is quite fast. It gives the results very quickly. We have implemented it into our CI/CD pipeline.

Another aspect that is quite good is the policy reporting for ensuring compliance with industry standards and regulations. Initially, we were using freeware tools, but we are quite impressed with how Veracode gives the most detailed and latest vulnerability and security information.

For how long have I used the solution?

I have been using Veracode for almost a year.

What do I think about the stability of the solution?

It's a stable solution. There are no problems. The stability is a seven or eight out of 10.

How are customer service and support?

We connected with Veracode's support a couple of times, and we got a different answer each time.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used to use Snyk and other tools. The switch to Veracode was an enterprise-level discussion, and I was not involved.

What was our ROI?

It took some time to see the benefits, around six to eight months.

What other advice do I have?

Although Veracode doesn't scan source code, only binary code, I'm not concerned because we can scan the source code with an SCR tool.

Veracode hasn't yet helped our developers save time. Their development time has increased because, initially, we were only taking the security and vulnerability issues on the higher branches. Now it is on lower branches as well, so the development time has increased. In the local branches, if a report indicates something has not passed, we are not allowing them to merge their code into higher branches.

We have it deployed in a multi-cloud and hybrid environment. We are using AWS, Azure, and VMware vSphere.

Overall, I would recommend Veracode. It is quite helpful.


    Jan Pašek

Provides clear visibility into flaws, and helps improve security posture, but the false positive rate is high

  • October 27, 2023
  • Review provided by PeerSpot

What is our primary use case?

We have some applications that connect to external providers or provide external services that users can access from the public internet. We are uploading these applications to Veracode to assess the security threats that our code may pose.

How has it helped my organization?

Veracode's analytical capabilities are very good, but I'm not sure if they have prevented security vulnerabilities from going into production in our case because we haven't been using them optimally. We're now working on integrating them into our development pipeline so that we can test applications before they're released. This will also allow us to familiarize ourselves with the sandboxes during development. I believe that if we start using Veracode correctly, it will be very beneficial in preventing security vulnerabilities from going live.

The main benefit of Veracode is the software composition analysis because it helped us identify that we were using some libraries with security flaws. This is important because the individual software components are owned by different smaller teams, and all of those teams contribute to one overall large application. Therefore, there is no single person who would be able to take care of all of the third-party libraries that we are using. Veracode analyzing the libraries that we use is therefore beneficial to us.

Veracode's policy reporting for insurance compliance depends on how our organization uses it. I'm not sure if we're using it to the best of our ability because, for example, I discovered that there is a central space where we can run analysis and sandboxes. Based on what the Veracode expert I spoke to told me, policies should be reported from the danger space, but in our organization, we're reporting them from the Prod CI sandbox. This doesn't seem to be a good solution because the overall application is displayed on the main page, which doesn't reflect what our compliance teams think about our applications. Besides that, I think it comes down to how we're using Veracode within our firm. Overall, I think it's great that the firm can configure certain policies to monitor applications, and the flaw report also enables us to see the flaws that need to be fixed to become compliant, which is a good feature. From Veracode's perspective, everything looks fine.

Over the past year, we discovered a severe security flaw in Lot 4j 1.2.15. We initially believed that this version had been replaced with a newer version that does not have the flaw, but our software composition analysis reports revealed that this is not the case. We still have a few binaries that depend on Lot 4j 1.2.15, which is vulnerable. The software composition analysis results prompted us to schedule a replacement with a new version, which is currently underway.

Veracode has helped us fix flaws effectively. Our security teams enforce monitoring and fix deadlines for reported flaws. If a reported flaw cannot be accepted as a false positive, we must fix it promptly to maintain a high success rate.

Veracode has improved our security posture and will continue to do so as we learn to use the solution more effectively.

What is most valuable?

I like the way the flaws are reported in the system. It is quite clearly visible where the flaw is coming from, and it is possible to upload the code to see exactly which line was identified as a security threat. I also like the software composition analysis that Veracode provides, because we can see third-party libraries that are used in our software and check if there are any known security flaws in those libraries.

What needs improvement?

There are many false positives, especially one particular type: reported hard-coded passwords in the code. We do not have hard-coded passwords in our code, but we are using third-party libraries that have variables with passwords in their names. For example, a variable might be named "passwordForCommonFixFile" or "passwordForSecurityStore." Veracode's keyword analysis probably assesses these variables as hard-coded passwords. This is problematic because the false positives are coming from third-party libraries, and we cannot easily check the flaws to see if they are false positives. To fix the problem, we have to compile the code, which we should not have to do. We are forced to accept the false positives because we know from the software and system design that there cannot be hard-coded passwords in the third-party libraries we are using. If the libraries were generic, then there would be no chance that they would have hard-coded passwords for the specific services that we are connecting to. To reschedule the scan, we have to go through some bureaucracy.

Despite the presence of many false positives, we remain confident in Veracode. However, the impact on developer confidence is negative, as it leads to resistance to enforcing certain development processes, including the use of Veracode in the development pipeline. This is understandable, given the complexity of the process required to reschedule the flaw for a single false positive. This process requires approval from the system owner, a senior manager, and the cybersecurity team.

Veracode has increased the work time of our developers because of the false positives.

The area with the most room for improvement is the speed and responsiveness of the query, as it is usually very slow. I am not sure if there is a specific space allocated for us that can cause this, but when I open an application and want to click through multiple scans to see the differences, or if I want to do anything else, everything loads very slowly. This makes it much less user-friendly to play around with the GUI and explore the features.

For how long have I used the solution?

I have been using Veracode for three months.

What do I think about the stability of the solution?

Veracode is stable but a bit slow.

How are customer service and support?

I have only one experience with Veracode support, but it was very positive. I used the schedule consultation feature in the GUI, which was very useful. We had some questions about how to correctly upload a code, and I was able to schedule a call with a Veracode expert. The support person who helped me provided me with many insights, answered all of my questions, and even went beyond what I asked to explain how to use the feature and improve our process.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment is complex because our system is huge, consisting of hundreds of different binaries. Dozens of teams contribute to the releases, and as a result, a large number of changes are deployed at the same time. This makes it very easy to break something, and there are many people involved in the process.

The deployment required a core team of five, with some additional people on hand to support if anything went wrong. The maximum time for deployment was one day.

What other advice do I have?

I give Veracode a seven out of ten due to the slow speed and the false positives.

We only use Veracode for static analysis. We do not use the other features at all.

We have infrastructure deployed in multiple locations around the world. In my team, 50 people use Veracode. Across the entire organization, it is used by hundreds, if not thousands, of users.

I advise everyone to use Veracode in their development pipelines, so that scans can run very frequently, at least once during each nightly build. This will ensure that reports and flaws are addressed effectively. From my development perspective, I recommend against enforcing specific rules on using Veracode, giving deadlines to fix flaws, or introducing additional bureaucracy. This can worsen the developer experience and lead to developers finding ways to avoid having flaws reported, such as by decreasing the frequency of scans. In my opinion, the more processes and bureaucracy we add, the less useful Veracode will be.


    PavanKumar18

We like the secrets detection feature

  • October 23, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Veracode as part of our development pipelines. It gives us security feedback when we run our applications. Our applications are completely containerized in Docker images with a .NET 4.6 architecture. These are web-based applications, so we want to know that all the HTTP requests are secured. The tool provides us with feedback to ensure that our application security is robust.

We are primarily running Veracode to check for vulnerabilities after the build. There is no pre-build process. We are running a post-build static analysis and dynamic analysis. We run it at the end of the development process.

How has it helped my organization?

Veracode's ability to detect security vulnerabilities is excellent. We can feel confident that none of the vulnerabilities will make it into production. It doesn't take long to realize the benefits from it. The interface is intuitive. We could start to see value from Veracode within a couple of weeks.

We don't have many false positives. We're using the tool's default rules and haven't done much customization. We can feel confident in the solution's results.
We can identify most of the issues before the production stage, and it also enables us to develop better practices in the development process. We also have a security testing team using Veracode to discover vulnerabilities. The discovery of issues after static analysis is super-efficient. It reduces our time spent on these tasks by about 30 percent.

Veracode has had a positive impact on our overall security posture. It's comprehensive, which is critical because our applications are mostly integrated, so we don't want to take any chances.

What is most valuable?

One thing we like is the secret detection feature. It has helped us to discover keys stored in our settings file as a TXT document. We can address that vulnerability by using encryption. We can even scan Docker images for vulnerabilities. Static analysis is another good feature of Veracode because we can run a security scan during development to identify the vulnerabilities.

Veracode helps us prevent vulnerabilities from entering production. We can put it into the pipeline and set an acceptable limit for vulnerabilities. If the number of vulnerabilities is under the threshold, we can deploy automatically.

What needs improvement?

Veracode's container scanning could be improved. We containerize all the platforms we use inside a Docker image. For example, we create a Microsoft Docker image that we build our application on top of. I would like Veracode to implement IT scans before we commit the code.

For how long have I used the solution?

I have only used Veracode for a year.

What do I think about the stability of the solution?

Veracode is stable.

What do I think about the scalability of the solution?

Veracode is scalable.

How are customer service and support?

I rate Veracode support eight out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We evaluated another solution briefly but we decided to keep Veracode. Veracode has some issues with container scanning, and we have some container-based applications. We considered bringing in another tool for container scanning, but it was too expensive and Veracode was able to mitigate the issues well enough.

What's my experience with pricing, setup cost, and licensing?

Veracode is affordable. It offers a good value for the security benefits it offers, especially if you're working with applications that involve payment processing. You cannot afford to take chances there.

What other advice do I have?

I rate Veracode nine out of 10. I recommend Veracode, depending on the type of application you are scanning. It's a leading solution in this domain. Veracode is the first name that comes to mind when people are talking about security scanning.


    reviewer2296401

Helps save our developers time, improves our security posture, and increases visibility

  • October 18, 2023
  • Review provided by PeerSpot

What is our primary use case?

We are using Veracode to shift development left. Therefore, we want to train our team of third-party vendors and improve our code security.

How has it helped my organization?

Veracode has been effective at preventing vulnerable code from entering production. I can easily enable the support team. Additionally, the reports are free. Although we are at the beginning of our journey, I can see that Veracode is capturing vulnerabilities.

The cooperation between the security team and the development team is improving, and our security team's visibility is increasing. As a result, we are achieving better and better results, and Veracode is helping to improve our security posture.

I am using Veracode's preconfigured policies because I find them useful and complex.

I am satisfied with Veracode's visibility into application status at every phase of development.

We can see that false positives are quite low, around five to ten percent.

We can add notes to any false positives during static analysis testing so that our developers can see the notes and avoid wasting time on them.

Veracode's reporting function and executive summary help us emphasize the security of our business-critical products to our business, which also helps us get sponsorship from our management to fix flaws and move forward.

Veracode helps our developers save 10 percent of their time by identifying security flaws early in the development process. This allows us to fix the flaws before they go into production, which is more efficient and cost-effective.

Veracode has helped us improve our security posture.

What is most valuable?

The admin ID can be downloaded into Visual Studio, for example, and developers can use that directive without having to type code. I think this is the best feature of Veracode.

The integration of static testing with our Azure DevOps CI pipeline was easy.

What needs improvement?

Veracode's support could be better. It is limited and slow.

The security labs integration has room for improvement. Currently, it is not possible to see the security labs training reports on the dashboard. These reports are only available separately in the security labs platform. I think that adding the dashboards for integration would be a good area of improvement.

For how long have I used the solution?

I have been using Veracode for almost six months.

What do I think about the stability of the solution?

Veracode is stable.

What do I think about the scalability of the solution?

Veracode is easy to scale.

How are customer service and support?

Technical support needs to improve its response times and the details of its responses.

How would you rate customer service and support?

Neutral

How was the initial setup?

The deployment was somewhat complex because some of the documentation was outdated, which caused some problems. There was confusion about how to implement the static pipeline scan. It took some time to find the correct articles and speak with the support team to implement Veracode.

The deployment took a couple of hours and required one DevOps and one tech person.

What's my experience with pricing, setup cost, and licensing?

Veracode is fairly priced.

Which other solutions did I evaluate?

Before selecting Veracode, we evaluated SonarQube and Codacy. We chose Veracode because of its comprehensiveness and its ability to provide us with a solution for each phase of the software development life cycle. Veracode offers both dynamic code analysis and static code analysis solutions. With Veracode, we were able to get everything we needed in one place, without having to sign contracts with multiple vendors.

What other advice do I have?

I would rate Veracode eight out of ten.

We deployed Veracode in one location and have ten users.

I recommend Veracode based on the script language being used.


    Calinescu Tudor

Quality of our code is much better, and we sleep well at night knowing we have closed a possible security leak

  • October 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Veracode to scan server applications, and we also use it for SCA functionality and to scan pipelines of our other projects.

How has it helped my organization?

The quality of our code is much better now with structured utils meant for improving various topics related to security. Those are being applied consistently to various modules of the application. It enforces a type of structure and code changes to support future transformation.

What needs improvement?

False positives are a problem. Sometimes the flow paths are not accurate and don't represent real attack vectors, but this happens with every application that performs static analysis of the code. But it's under control. The number of false positives is not so high that it is unmanageable on our side. Once they are identified, you can mark them as false positives, and they can be accepted by the security project lead. After that, life goes on, and those will no longer be reported.

The problem is the time that you spend analyzing a flow to be sure that it is a false positive. Every problem that is reported as a security vulnerability has to be treated with maximum care by the developers. It is good, in the end, when it's a false positive instead of having a real vulnerability.

Because we are working on a huge application with lots of dependent sub-projects, there are 9 to 20 data paths. We have to check all of the vectors from all of these paths. If we decide that an attack vector might be susceptible to that attack, we start fixing it. But for the others, the attack vector is not relevant.

There is always room for improvement in any product; it's not something related specifically to Veracode. But in the case of Veracode, maybe they could improve the scanner to reduce the number of false positive events so that they remain only with the valid data paths that represent real attack vectors. We understand that this is quite hard to determine by just scanning the code.

Also, the UI of Veracode could be improved to permit better visualization of the issues and the grouping of the issues, with better filtering.

For how long have I used the solution?

We have been using Veracode for four years.

What do I think about the stability of the solution?

We have seen delays in results on the order of hours, but there haven't been any crashes of their scanner. The solution is quite reliable, and all of the results from the scanning can be easily tracked in terms of time frame. You can see how your scanning has evolved, and there are no deviations due to a bug in the scanner.

What do I think about the scalability of the solution?

For small and medium-sized projects, it's quite scalable. You can use the sandbox scanner they provide, and it is fine. But for large applications, it is not scalable. We do manual uploads, and this is not scalable.

How are customer service and support?

We haven't called their support because we know how to interpret the results provided by their platform and how to mitigate the vulnerabilities that they have reported.

However, we have exchanged several emails to discuss some technical details of the solution that we applied it to, and everything was straightforward. There are no complaints from my side regarding what they said. Everything went smoothly and quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used certain plugins from Teamscale, which is also a static code analyzer, and it integrates with various plugins in Sonar. We have also used OWASP for static composition analysis, and we are still using the third-party application scanning from OWASP as a Maven plugin. We have also evaluated Black Duck.

Veracode was the first choice for doing static application security testing. It was ranked first a couple of times in the last few years, so it was a natural choice to go with the top product. Also, SAP has a partnership with Veracode for the application that they are selling. It was a win for us, SAP, and for Veracode.

How was the initial setup?

It took us one day to get ready to use the solution. We built the image and copied it during the night to several machines. The following day, we were ready to put it into the container registry in Azure, and then it could be used. We had a huge procedure and scripting. It was not simple.

The team that did it had about six engineers involved.

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution, but it's the best solution available on the market. If you want something at the top, you have to pay a bit more than the average.

Regarding extra expenses, it depends on what you want to buy. They have certain bundles that provide support via a hotline system with customer service. They can provide you access to certain security laboratories. You can opt for several licenses to educate more developers to be responsible for the security of your applications. All of these change the initial cost.

Of course, if you add more things, you can benefit from a better price. It depends on your negotiation skills and the number of licenses you want to buy.

The price can vary from year to year, and prices usually go up. Maintenance for the servers that do the scanning takes money, as do CPU, power, and memory. And there are the reports that are kept in the history for checking and for ISO certification. Those costs build up during a year.

For example, we have to manually upload the application that we are scanning because it's quite big, and it takes one day to be scanned. That means their scanner runs for a day on this application, and then we get the results back. That means our application is heavily consuming resources of that cloud server. Those resources are no longer paid for directly by us. We delegate this job to Veracode to do it for us, and we pay for it. But we free up our servers locally and can do other jobs with them.

We aren't trying to reduce our costs. We are trying to improve the security and quality to be sure that we and our customers don't have security issues. At the end of the day, security is the most important part. With every new release and with every new year, we allocate more and more to these operations, to improve our overall security.

What other advice do I have?

Not every such application is able to prevent everything from going to production, but several issues can be spotted via the scanning of the code and resolved, and they are valid. There are many others that can be detected with additional tooling from OWASP, Sonar, et cetera.

We are not using the SBOM functionality from Veracode. We use another tool to create the software bill of materials. That solution is also able to scan Docker images, and it also provides details about what is inside the layers of the Docker image file.

In terms of visibility into application status at every phase of development, it depends on how able you are to scan your application. For large applications, you have to do manual uploads, which is the case for us. We don't do manual uploads on every build, but we trigger it at certain times when we want to create releases for customers. That helps with our accuracy, but it doesn't represent the exact moment when there is a problem in the application. We still have to analyze the commits and history, track things, and match them with the new flaws that have been found in the latest report.

Veracode doesn't save us time. We have to spend a lot of time fixing security issues, especially those that impact lots of dependencies, dependent code, and sub-projects. But in the end, we can sleep well at night knowing that we have closed a possible security leak within the code, which is better for everybody. Even if there is no real problem at that moment and you don't see any probability of that vulnerability appearing in production, it is better to take some time to fix it, and then you feel better.

It has provided what we were looking for in such an application, meaning static application security testing functionality. That was what we were interested in.


    Alice William

Provides detailed visibility, prevents vulnerable code, and has great support

  • October 06, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Veracode to scan our websites at the beginning of the development process. When we are ready to launch a new application on the website, we upload it to Veracode for scanning. Veracode finds any vulnerabilities in the code and returns the results to us. We must then resolve all of the vulnerabilities and mitigate any risks before we can publish the application. We have also set up recurring scans, so that any time we release a new version of the same application, Veracode will automatically scan it again to ensure that we have not missed any vulnerabilities. We have been using Veracode for six or seven of our websites.

How has it helped my organization?

Veracode's ability to prevent vulnerable code from entering production is comprehensive and effective.

Veracode has been very helpful as a preliminary step to launching our products to ensure that they are secure. It has also helped our developers learn the security checkpoints that we need to follow so that they can code with security in mind.

It provides visibility into the status of our applications at every phase of development throughout the software development lifecycle. We heavily use the Veracode Greenlight plugin for Visual Studio to scan and check our code as we write it. Veracode also helps us to develop our applications securely. We have configured our QA websites to be scanned by Veracode so that we do not push anything into production that is insecure.

I recently encountered a Veracode false positive, but we immediately mitigated it on our end. Veracode also filed the case and will include it in their code to mark it as a false positive. We took action after that.

False positives are rare. Veracode provides us with enough information about the issue, so we can usually identify them as we go through the report. We are also learning from the issues and from Veracode itself. If a false positive is reported, it is fine and does not have a significant impact on us.

Veracode has been incorporated into our process, which helps us fix flaws. Whenever we develop external websites, we consider the code, the scanning, and everything else involved. This ensures that we are prepared and have enough time to receive the scan results and fix any issues. We have essentially incorporated this into the lifecycle of our project, which I believe is very valuable.

What is most valuable?

We like the fact that all the issues are identified and that Veracode provides sufficient information on how to resolve them. This is very helpful if we need to troubleshoot problems ourselves, as we have plenty of information at our disposal. Additionally, we appreciate the option to request a consultation directly from the issue itself. Whenever there is a problem, there is a small button that says "Reach out to a consultant." We can then schedule a call with a consultant who can help us resolve the issue.

What needs improvement?

Veracode provides us with some usage metrics. These metrics are based on the number of times we use Veracode, which is tied to our static scans. We only use static scans when we make changes to our code, and we have a part of our pipeline that runs the Veracode scan whenever we make a change or deploy the code. However, we don't deploy code very often because we have 20-30 websites in our company and we don't dedicate a lot of time to each individual website. So, when we do make changes, we will run the scan because it's part of the pipeline, but this has been affecting our usage metrics. We're not sure why Veracode's usage metrics are designed this way, but maybe they can provide some insight. We use these metrics, but we're now thinking about getting different metrics from Veracode. I started looking into setting up some dashboards myself so that we can have our own dashboard and statistics, such as how many flaws we've resolved in the past six months or how many issues we've identified when we're deploying a new website. We're more interested in these types of statistics than in how many times we're using Veracode because fixing flaws is the value that we're getting out of Veracode. Maybe setting up a new dashboard would be helpful, but that's something that Veracode can provide clarity or insight on.

For how long have I used the solution?

I have been using Veracode for four years.

What do I think about the stability of the solution?

Sometimes, the scans halt or drop for some reason, and we need to get help from Veracode to fix it. However, this is not a major issue.

How are customer service and support?

I opened a support ticket to use Veracode's consultant feature. When the consultant called me, the consultation was very smooth and easy. He had already reviewed the flaw that I had mentioned, my description of the issue, and the issue itself. He was able to provide good insight and help me resolve the issue quickly. I have done this a few times before, and the consultants are always well-prepared and give me all the suggestions I need. They already have a lot of information on their website, but they also go above and beyond by providing additional information and specific instructions when I schedule a consultation call. They have been very helpful in the past.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment was straightforward. Three people were involved in the deployment.

What about the implementation team?

The implementation was completed in-house.

What other advice do I have?

I would rate Veracode nine out of ten.

Veracode has a bit of a learning curve to get used to its different modules, such as our integrations, APIs, and our policies, as well as getting insights. However, my experience is that once everything is set up and scanned on the website, I really like the process of reviewing the flaws that Veracode lists and responding to the resolution steps that it provides. I also appreciate the ability to set up a consultation call and have the issue resolved. I think these are the steps that I really like, and they are helpful to me as a developer. Veracode helps me to learn about security considerations first and foremost, both while creating an app and after, and that has been a good experience for me.


    Alex Fuglaar

Good visibility and policy reporting with the ability to help developers save time

  • October 05, 2023
  • Review provided by PeerSpot

What is our primary use case?

We were looking into compliance. I'm a consultant, and we're looking at it from the perspective of using Veracode to ensure that the organization we were consulting for was meeting its compliance expectations.

How has it helped my organization?

The solution has helped to improve the time to identify and remediate vulnerabilities that come from software - mostly through the static code analysis tool - as well as the ability to effectively communicate why the vulnerabilities are important.

What is most valuable?

The feature I've used the most is the static code analysis. It was incredibly easy to start using. As a new user, there wasn't a lot of lead time to understand the software work. It was also very easy to communicate the vulnerabilities that Veracode found to the engineering teams that needed to remediate the issues.

We have used the software bill of materials. This feature is good for helping us manage your supply chain, security, and licensing. That comes into play a lot when we are working with federal contracts where certain materials or processes are not allowed within contracts with the federal government. We would use that to ensure that the software itself is compliant. It is easy to create these reports using this feature.

The product’s policy reporting for ensuring compliance with industry standards and regulations is great. It took its own compliance quite seriously, which is something I always look for when dealing with the vendor. There are certain vendors out there that aren't as serious about their own security. I was comfortable with what the product was doing.

Veracode provides visibility into application status at every phase of development throughout your software development life cycle. It definitely improved the efficiency of it. One of the key things Veracode can do is it can rank the vulnerability defined based on the severity. That allowed us to hone in on what was the highest vulnerability and then work our way down. Therefore, it definitely improves the efficiency of those operations.

Veracode's false positive rate, as far as I remember from my experience, wasn't that bad. Usually, what it will do is it will identify a vulnerability, and then it will explain why the vulnerability is important, and then through those explanations, the engineers and I were able to see if something is an issue or if it is a false positive. When it comes to eliminating false positives, you're never going to have 100%. While it did introduce a little frustration, what did remediate that was the explanations that the software provided.

The false positive rate affected the time we spent on tuning these policies somewhat, however, it wasn't too bad. It wasn't anything to complain about.

For the clients I work with, it has a significant impact on improving the ability to identify and then fix flaws. The tool itself does offer strategies to remediate the efforts if, for whatever reason, the engineering team doesn't understand how best to approach them. Usually, they do, however, it is nice that they offer that service.

Veracode helped our developers save time. From my experience, what would normally take two days we're able to get done in an afternoon. That allows our team to work on more efficient work and more impactful work.

The product has had a positive experience on the overall security posture of our organization. It has definitely improved it. Hands down, it is easy to say that the solution has had a positive impact on the security posture of the organizations I consulted for.

Veracode reduces the cost of dev backups. That said, it's hard to put a number on it. It reduces the dev set time and the work they do can then be allocated effectively to other items.

What needs improvement?

It would be ideal if it was able to demonstrate higher levels of cybersecurity certifications like becoming FedRAMP compliant or working in those areas. That way we could use it on higher level contracts. That would be a good business opportunity for the solution.

For how long have I used the solution?

I've used the solution for two years.

What do I think about the stability of the solution?

I've never run into any stability issues. I haven't heard of anyone else running into any either.

What do I think about the scalability of the solution?

The solution is highly scalable. We did run quite large programs through Veracode, and we also ran quite small programs through it too, and we didn't encounter any issues in either case.

How are customer service and support?

I've never needed to contact technical support.

Which solution did I use previously and why did I switch?

I cannot recall working with other solutions. I do have experience with a more traditional way of looking at code and identifying errors. That's where this product came in with the ability to just automatically catch those errors.

How was the initial setup?

I was not involved in the deployment of the solution. It doesn't require any more than ordinary maintenance. That's not a big concern.

What was our ROI?

I have witnessed an ROI while using the solution. It positively impacts our team's ability to get their job done, which reduces strain on employees and therefore reduces employee turnover, which, given the severity of the skill set that we look for, is incredibly impactful for us.

What's my experience with pricing, setup cost, and licensing?

It does pay for itself given the pricing structure. Of course, the pricing structure changes based on the sales deal, et cetera. It definitely had a positive impact on the organizations we used it with. Financially, it does make a solid business case for itself.

What other advice do I have?

I'd rate the solution ten out of ten.

Potential new users should ensure that they take into account the amount of time their teams are spending on dev setups and consider what other work those people could be doing that might be more meaningful - rather than physically looking through code. Veracode has the ability to improve a team's operations as well as an employee's efficiency with doing complex work. Companies definitely need to consider how efficient their team is and consider what this tool could do to improve that.


    reviewer2288880

Provides extraordinary support, scalable, stable, and has automatic expiration and renewal features

  • October 04, 2023
  • Review provided by PeerSpot

What is our primary use case?

My use case for Veracode is for a front-end application, specifically an agent compensation calculation engine. That application is deployed through an EAR file, and then Veracode scans the EAR file and gives me the scan report to help me change and improve the file for future deployments.

What is most valuable?

What I found most valuable in Veracode is that it gives me a part-by-part report of the entire EAR file and lets me set up the application for a limited time. For example, I'm running an application via the dev ops pipeline. Hence, I need to create a pipeline application and a sandbox to connect with Veracode and then add my application. When you create a sandbox, you can create it full-time or for a limited time, so I created it for a limited time. Once that expires, Veracode allows you to automatically renew it, which is one of the features I find remarkable in Veracode.

I also like that for each integration in Veracode, there's documentation.

I also find the Veracode support team extraordinary because the team goes above and beyond to ensure you get the best experience.

I find Veracode essential in preventing vulnerable code from going into production because if there's a vulnerability, the solution finds it. For example, my code has many JavaScript front-end and EAR files with some vulnerabilities. Right now, I'm deploying my code, but in the future, I may have to improve it and change it to ensure the servers are secure, so in that way, Veracode becomes more important for the industry today.

Policy reporting in Veracode is good in terms of ensuring compliance with industry standards and regulations. I like that the solution is more flexible when working with applications, mainly because my organization has a good firewall. Veracode is flexible and allows the organization to connect to the firewall in various ways. The Veracode policy is flexible and has an entire page and record that connects with my application, industry, company, and server in different ways. It does not disturb my policies so that I can get my application to work.

The false positive rate for Veracode is about seventy-thirty because it gives the most accurate report. For example, my organization depends on the Veracode analysis to ensure the code is on point, so the organization is building the next BI based on the Veracode analysis.

Veracode has also helped my organization save time because, without the report, the development team would spend a lot of time figuring out what is wrong and why the application is vulnerable. Veracode points out what is happening and why the file size must be reduced, so it helps reduce mistakes in terms of time.

What needs improvement?

An area for improvement I found in Veracode is the connectivity because currently, my company uses a plugin for the dev-ops cloud-based connectivity. A pretty helpful feature would be if Veracode gives a direct code for connecting to the Oracle server directly and authenticating it via a unique server. Currently, my organization has to find a roundabout for that and then needs to build a separate pipeline and then connect that pipeline for Veracode to start.

For how long have I used the solution?

I've been using Veracode for the past two months.

What do I think about the stability of the solution?

Veracode has always been stable. It has good stability.

What do I think about the scalability of the solution?

I found Veracode scalable because it supports a variety of platforms. Though the support for other platforms is less, Veracode has been incorporating more support over time and offering other solutions as well.

If you're unable to set up the solution, the Veracode team has a consultation call to help you set up the solution. The team would even raise set-up-related issues with the Veracode engineering team, which was how I reached Veracode Technical Support, which was a good experience.

How are customer service and support?

I found Veracode Support extraordinary. I've been having an issue for the past month, and the team reached out to me and has been working with me for the past month, giving me various solutions to figure out how to solve the issue. It turns out it was a firewall issue, and I just had to go to the back-end and allow the back-end application, and now it is working fine.

The Veracode Support team was helpful and escalated my situation from level one to level two to level three, and finally, had the appropriate team reach out to me based on my issue. Then, within the span of two weeks, the team finally figured out the issue I was facing and gave me the final results and how I could fix it, so I found support good, fast, and responsive.

Overall, I had a pleasant experience with Veracode Support, so I rate support as eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I didn't use a previous solution before Veracode.

How was the initial setup?

I wasn't involved in the initial deployment of Veracode.

What's my experience with pricing, setup cost, and licensing?

I have no information on the pricing or licensing cost for Veracode.

What other advice do I have?

I've not used the Software Bill of Materials in Veracode.

I'm unsure how the false positive rate affects developer confidence in Veracode on fixing vulnerabilities because I'm more of a DevOps user and don't work on development but automation.

I'm also unsure of the effect of Veracode on my organization's ability to fix flaws because I've not used it directly to fix any flaws. I report to the dev team, who then takes the report and fixes the flaws accordingly.

I'm unsure of the impact Veracode had on the overall security posture of my organization, as I didn't use it for that.

In my organization, Veracode has a hybrid cloud deployment.

The solution doesn't require any maintenance.

My rating for Veracode, overall, is eight out of ten.

What I'd tell others looking into buying the solution is that as far as DevOps is concerned, Veracode is a must-have. It's been helpful for my organization DevOps-wise, though I have no information on other Veracode offerings. I recommend that others buy Veracode.

My organization has a business relationship with Veracode. It's a Veracode partner.