What do you like best about the product?

I really enjoy how Appian has allowed me to streamline the idea to solution process. The low-code setup makes it easy to setup interfaces, receive business feedback, and iterate on designs accordingly, ensuring that each application meets business needs. Additionally, I like how Appian is able to keep up with industry trends and innovation. Its AI toolkit is a great example. My team has enjoyed learning about Composer as it has the ability to greatly speed up the development process and bring non-technical individuals into the development process as well.

What do you dislike about the product?

Appian’s UI capabilities are not fully customizable, leading to some hesitance amongst business users to adopt applications that my team has built. Further, debugging can sometimes be difficult when working with complex integrations. Similarly, system errors can sometimes be vague and difficult for users to digest, leading to support requests between the business and my team.

What problems is the product solving and how is that benefiting you?

Appian has greatly sped up the development lifecycle for automated workflows. It has enabled my team to greatly increase velocity and volume of applications developed. The low code nature of Appian also allows additional members of my team to become involved in various parts of the development lifecycle.

In regards to problem areas, Appian is streamlining business processes for front office and middle office Private Equity and Real Estate professionals. Examples of applications include asset onboarding and debt transaction management.