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Excellent commitment to maximizing program success
What do you like best about the product?
The customer support team goes above and beyond to ensure our bug bounty program is successfully implemented and has a high efficiency and satisfaction rate with researchers, allowing them to hunt for bugs on our platform and strengthen our overall security posture. The system also integrated well with our ticketing platform allowing for seamless distribution of issues to the tech teams to address bugs. The platform is easy to use and intuitive and does not require a steep learning curve to administer. Our rep, Ronelle Green has been a joy to work with as well,
What do you dislike about the product?
Lack of a real time communication platform when attempting to address issues. Communcations are performed via email or messages from the internal platform which can often take time to be seen and addressed.
What problems is the product solving and how is that benefiting you?
BugCrowd helps us identify bugs and logic issues in our products that our testing teams may have missed as part of their testing process. It allows us to strengthen our overall security posture and deliver a robust product to our customers to ensure their information is safeguarded.
Bugcrowd Delivers Top-Notch Security Solutions for Robust Vulnerability Management
What do you like best about the product?
As a client been consistently impressed by the caliber of security submissions and the overall effectiveness of the Bugcrowd community.
A key strength lies in Bugcrowd's capacity to assemble a diverse and highly proficient group of ethical hackers and security experts.
The impressive feature is the submission process is a standout feature, characterized by its streamlined and efficient nature.
The platform's user-friendly interface further enhances this experience, enabling transparent communication, smooth collaboration, and constructive feedback throughout the entirety of the security testing process.
A key strength lies in Bugcrowd's capacity to assemble a diverse and highly proficient group of ethical hackers and security experts.
The impressive feature is the submission process is a standout feature, characterized by its streamlined and efficient nature.
The platform's user-friendly interface further enhances this experience, enabling transparent communication, smooth collaboration, and constructive feedback throughout the entirety of the security testing process.
What do you dislike about the product?
The payment rule, when a submission hasn't been reviewed by the client for a certain period, is a point of concern. The client may still be in the process of reviewing, and the issue might not be critical for them. Unfortunately, There are few times when Bugcrowd missess to intervene or prompt the client to take action; instead, it automatically processes payment.
On the flip side, it's noteworthy that Bugcrowd does ensure researchers get paid, demonstrating a commitment to compensating their community promptly. However, striking a balance between ensuring timely payments for researchers and allowing clients sufficient time to assess submissions might be an area for improvement in Bugcrowd's process.
On the flip side, it's noteworthy that Bugcrowd does ensure researchers get paid, demonstrating a commitment to compensating their community promptly. However, striking a balance between ensuring timely payments for researchers and allowing clients sufficient time to assess submissions might be an area for improvement in Bugcrowd's process.
What problems is the product solving and how is that benefiting you?
Identifying vulnerabilites in the applications.
Offering support for remediation efforts.
Platform's community consisting skilled ethcical hackers provide diverse perspectives.
Offering support for remediation efforts.
Platform's community consisting skilled ethcical hackers provide diverse perspectives.
Bugcrowd - Great partner for Bug Bounty Program.
What do you like best about the product?
The Bugcrowd team and platform make it very easy to review and reward submissions from researchers.
What do you dislike about the product?
The pricing structure is a bit confusing.
What problems is the product solving and how is that benefiting you?
Bugcrowd has a great pool of researchers that we wouldn't be able to find on our own. Their platform and triage team make it easy for our internal team to validate exploits quickly.
Five Years of Growth and Success with Bugcrowd: A Researcher's Journey
What do you like best about the product?
there are some to list:
Community Engagement: It offers a supportive community that encourages collaboration and knowledge sharing in the security area.
Diverse Opportunities: The platform provides a wide range of bug bounty projects, making suitable for various skill levels, allowing for continuous growth and challenges.
Professional Support: The dedicated team at Bugcrowd provides timely and helpful support, it's the best part for me as I had always my questions solved in really fast time and with excellent communication.
Learning Resources and Researchers Incentivation: There are constant development of valuable educational resources, such as tutorials, webinars with researchers, and forums, for skill development.
Community Engagement: It offers a supportive community that encourages collaboration and knowledge sharing in the security area.
Diverse Opportunities: The platform provides a wide range of bug bounty projects, making suitable for various skill levels, allowing for continuous growth and challenges.
Professional Support: The dedicated team at Bugcrowd provides timely and helpful support, it's the best part for me as I had always my questions solved in really fast time and with excellent communication.
Learning Resources and Researchers Incentivation: There are constant development of valuable educational resources, such as tutorials, webinars with researchers, and forums, for skill development.
What do you dislike about the product?
Limited Filtering in the platform UI: The filter system is good but does not provide all the filtering options necessary for a propper search on all account's programs.
Varying Bounty Times for critical and high issues: While Bugcrowd generally offers professional support regarding this, there are some programs with very limited communication and I think support could incentivize them to award p1/p2 valid triaged issues or at least ping them weekly to receive a response back. There are even cases where the vulnerability is fixed and there's no response from the team in 02 months, which sometimes can be frustating.
Varying Bounty Times for critical and high issues: While Bugcrowd generally offers professional support regarding this, there are some programs with very limited communication and I think support could incentivize them to award p1/p2 valid triaged issues or at least ping them weekly to receive a response back. There are even cases where the vulnerability is fixed and there's no response from the team in 02 months, which sometimes can be frustating.
What problems is the product solving and how is that benefiting you?
Recognition and Rewards: Bugcrowd's fair and transparent reward system has consistently acknowledged my efforts, making my journey financially rewarding.
Community and Collaboration: The collaboration within the community have provided me with valuable insights and connections that have enriched my professional life.
Flexible Environment: The ability to choose projects and work from anywhere has allowed me to align my work with my personal life, giving me the best of both worlds.
Community and Collaboration: The collaboration within the community have provided me with valuable insights and connections that have enriched my professional life.
Flexible Environment: The ability to choose projects and work from anywhere has allowed me to align my work with my personal life, giving me the best of both worlds.
Home of professionals
What do you like best about the product?
Their Triage team is pretty good and fast regardless the response of the BB Program it self, Their support is a little bit slower but they are very effective.
What do you dislike about the product?
Sometimes support take a long time to respond.
What problems is the product solving and how is that benefiting you?
Support team solved some problems for me for instence; Payment issues, Account virification issues, And the most important; the resonable clarification from traige team about why a vulnerability is rejected.
Good things take time
What do you like best about the product?
The support team and some of the traiger are good that make bugcrowd good.
What do you dislike about the product?
Again sometime support team take too much time to respond and communication gap between researcher and triagers
What problems is the product solving and how is that benefiting you?
To earn money by helping other companies to find security issue and fix them before bad hacker exploit it.
Only good experiences with Bugcrowd!
What do you like best about the product?
I only had excellent experiences when working with Bugcrowd. Whether I'm using their platform or reporting bugs, I know I'm dealing with professionals and awesome people!
What do you dislike about the product?
Nothing bad to say about Bugcrowd! It is truly one of the best companies in this field!
What problems is the product solving and how is that benefiting you?
It creates a bridge between hackers and all kinds of companies that want to work with ethical hackers to improve their security posture
They have a very bad triaging system for reported bugs
What do you like best about the product?
There are lots of public and private programs to hunt
What do you dislike about the product?
Their triaging system is terrible. Once the trigger marks the bug as NA or informative, they don't even reply back if you are trying to convince them.
overall the experience was very bad
overall the experience was very bad
What problems is the product solving and how is that benefiting you?
I am registered to the platform as a bug bounty hunter (a freelancer), and my job is to find bugs in the companies listed over there
Highly recommended for hackers
What do you like best about the product?
Everything has best in this site. one who wants to be big hunter or ethical hacker this is a must have site. I will recommend it to everyone who wants to build a career in ethical hacking and cyber security.
What do you dislike about the product?
Nothg is as such there what I dislike about bugcrowd, it's just that some times the vulnerabilities goes unnoticed without being checked.
What problems is the product solving and how is that benefiting you?
Nothing I dislike about bugcrowd. Something the triagers disappoints me as because they don't see the vulnerability submitted by security researchers and mark the vulnerability as Not Applicable. Only valid for some triagers. Other triagers are excellent.Bugcrowd has its own VRT rating system whuch ranges from P1-P4. Bugcrowd offren provides swags to good security researchers which I like the most. After submitting vulnerability security reasearch get badges of hall of fame.
Recommendations to others considering the product:
Good
Best Bug bounty platform for beginners
What do you like best about the product?
This is best bug bounty platform for beginners. Bugcrowd hosts many program for bug bounty which provides monetary rewards, swags and mandatory points. Bugcrowd university is also good
What do you dislike about the product?
Nothing is dislike about bugcrowd. It is good platform for beginners to hunt vulnerabilities of a program. Bug hunter can report p1-p4 vulnerability in bugcrowd.
What problems is the product solving and how is that benefiting you?
I have been hunting bugs on bugcrowd. I had earned many bounties and learned a lot vulnerability from bugcrowd. Bugcrowd university is good platform to learn web application hacking
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