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Security Manager
What do you like best about the product?
Highly professional triage team. It was easy to integrate with our internal systems. Bugcrowd interface is easy to use.
What do you dislike about the product?
Nothing to say for now. No issues or concerns
What problems is the product solving and how is that benefiting you?
First of all, Bugcrowd helped us look at our current level of security and measure how effective our internal programs are. Findings helped our organization get another look at what we have been missing and helped us close these gaps.
Forget annual pen-testing on its own in a CI/CD world - Bug Bounty is a must.
What do you like best about the product?
BugCrowd provides an easy to use interface which enables businesses to get their pen-test scope infront of security researchers in-line with thier current appeite/posture.
Wherther that be initially running with a smaller private program with a limited number of researchers, before expaning to larger public scopes.
Support is fantastic with the team always at the end of a slack message, mail or phone call.
Integration and imeplmentation are simple, allowing the customer to shape the pen-test scope.
Wherther that be initially running with a smaller private program with a limited number of researchers, before expaning to larger public scopes.
Support is fantastic with the team always at the end of a slack message, mail or phone call.
Integration and imeplmentation are simple, allowing the customer to shape the pen-test scope.
What do you dislike about the product?
There is nothing for me to say here. Please keep up the great work BugCrowd!
What problems is the product solving and how is that benefiting you?
Affords us continouse pen-test coverage where our products are evolving daily.
Partners in CyberSec
What do you like best about the product?
The relationship with Bugcrowd is key to our success, the experience thus far has been refreshing, they're always available, fully engaged and committed to attending to any query or request whilst adding value to every engagement.
What do you dislike about the product?
Currently have little to nothing to report here.
What problems is the product solving and how is that benefiting you?
Not so much a problem, but their service allows for and provides assurance that our releases are rigorously tested.
Our bug bounty is contributing to out overall security posture. It meets our expectations.
What do you like best about the product?
Great and and clear platform to mange submission
Bring experience from the market and other engamgnets
Customer support is always availble to support us (technical and organizational challenges)
Bring experience from the market and other engamgnets
Customer support is always availble to support us (technical and organizational challenges)
What do you dislike about the product?
Not easy to implement the solution for any use case or scope
What problems is the product solving and how is that benefiting you?
Product secuirty, collaboration with researchers community
Smooth and Effective Bug Bounty/Pentest Program
What do you like best about the product?
The depth of knowledge and professionalism demonstrated by Bugcrowd security experts significantly contributed to the success of our security initiatives. The insights provided were invaluable and The support and guidance received was very effective.
Additionally, the seamless integration and implementation process made it easy to manage our bug bounty and pentest programs. The platform's user-friendly interface and robust features allowed us to efficiently manage the entire process, from scoping to remediation.
Additionally, the seamless integration and implementation process made it easy to manage our bug bounty and pentest programs. The platform's user-friendly interface and robust features allowed us to efficiently manage the entire process, from scoping to remediation.
What do you dislike about the product?
Nothing. Our experience with Bugcrowd has been entirely positive, and we have no concerns or dislikes to report
What problems is the product solving and how is that benefiting you?
Efficient Bug Bounty Programs:
A great partner for growing a security program
What do you like best about the product?
Their account team helped us grow our discoosure program over time into something that we aim to evolve even further into an eventual Bug Bounty program. They help identify and engage the right researchers to get disclosures, without creating duplicate submissions via their triage team.
The account team are flexible and generous in their pricing in order to foster a good partnership, and to remain our vendor of choice for the long term.
The account team are flexible and generous in their pricing in order to foster a good partnership, and to remain our vendor of choice for the long term.
What do you dislike about the product?
Their integrations are somewhat difficult to set up for things like Jira, and could do with an overhaul to the more modern toolchain service in Jira.
Initial engagement on our program was very slow, and required a lot of convincing of product owners to move to a public program without much evidence of eengagement beforehand.
Initial engagement on our program was very slow, and required a lot of convincing of product owners to move to a public program without much evidence of eengagement beforehand.
What problems is the product solving and how is that benefiting you?
Initially our organisation received bug disclosures via our public facing customer service inbox. This lead to a lot of confusion within our customer service team as to what to do about these disclosures. Often these disclosures were also low quality, and often the output of an automated script that targets high-traffic web applications for bugs and a contact email, prospecting us for a financial reward with little to no remediation advice or proof of exploit.
Bugcrowd provides a layer of filtration away from these submissions, their traige team ensure that we do not see low quality or repeat findings, thanks to their knowledge of previous disclosures that we already were dealing with before onboarding them. They put an onus on researchers to provide remediation advice, evidence to support their disclosures and discretion when submitting bugs.
The platform itself also allows us to integrate crowd based testing into our productivity processes, via Jira tickets that are created for findings, that are programatically added to the correct queue and status for prioritisation by agile delivery managers in development teams. Their slack integration also allows for a natural conversation to occur within our organisation whenever a new finding is submitted, keeping both the development and security teams talking about application security.
Bugcrowd provides a layer of filtration away from these submissions, their traige team ensure that we do not see low quality or repeat findings, thanks to their knowledge of previous disclosures that we already were dealing with before onboarding them. They put an onus on researchers to provide remediation advice, evidence to support their disclosures and discretion when submitting bugs.
The platform itself also allows us to integrate crowd based testing into our productivity processes, via Jira tickets that are created for findings, that are programatically added to the correct queue and status for prioritisation by agile delivery managers in development teams. Their slack integration also allows for a natural conversation to occur within our organisation whenever a new finding is submitted, keeping both the development and security teams talking about application security.
A great platform for hosting bug bounty program
What do you like best about the product?
Strong technical team.
Ease of Use.
Customer Support.
Ease of Use.
Customer Support.
What do you dislike about the product?
UI and search options could be better.
Customizations on reports could be better.
Customizations on reports could be better.
What problems is the product solving and how is that benefiting you?
Hosting Bug Bounty program.
BugCrowd has enhanced our vulnerability management and bug finding
What do you like best about the product?
The quality of submissions from the researchers are good. Additionally,since the submissions are triaged by the BugCrowd technical teams first, it increases the quality of submissions we receive.
What do you dislike about the product?
The bugcrowd user interface for reviewing submissions can be improved. For example, I would like to sort the reports by those that have received a new comment.
What problems is the product solving and how is that benefiting you?
BugCrowd helps us test our products from the perspective of a third-party individual in order to identify posible security and general bugs.
Working together with Bugcrowd has greatly enhanced our abilities in vulnerability management.
What do you like best about the product?
We are running a bug bounty program with Bugcrowd. It turns out that the technical team triaging incoming submissions is very skilled and helps a lot in efficiently identify and track vulnerabilities in our products so that we can patch them. It is really a pleasure to work with the Bugcrowd team, we have really established a direct, uncomplicated and simple way of working together. It is just fun!
What do you dislike about the product?
Really nothing comes to our mind that we dislike about the service that we have been receiving from Bugcrowd.
What problems is the product solving and how is that benefiting you?
Bugcrowd gives us the opportunity to engage with security researchers around the world that are willing to find vulnerabilities in our products. Not only are we benefitting from it when patching vulnerabilities, we also learn a lot by working together with security researchers and can improve our security development lifecycle.
New to the program, nothing but positive things to say
What do you like best about the product?
Learning about the findings and how to recreate them. The team does a great job laying out the steps it takes to recreate what the researchers find if we have any difficulty. Our account reps are also great to work with. Very knowledgable, quick to respond, great guidance.
What do you dislike about the product?
The web UI could use some work. I wish there was more space to look at the actual findings. A lot of the UI space when looking at the findings "To review" is being taken up by the Dashboard black bar on top (which is mostly blank space). If they moved the Summary, Submissions, Researchers,...etc. bar to the black bar on top, it would give a little more room to analyze the Steps to Recreate and any images attached. Thats the part I need the most. Everything above that can be condensed or made into a navigation bar that only shows when you hover your mouse to a side or implement a drop down bar option or something like that.
What problems is the product solving and how is that benefiting you?
I am not sure what this question is asking. What industry problems? What internal company problems? What Bugcrowd as a company problems they are trying to improve on? I dont know. What I do know is that the platform gives us a great view into what people outside of our company are seeing in the real world that allows us access to another perspective into our security posture and how we can improve.
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