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What do you like best about the product?
Their consistency evolve with AI and machine learning and cloud technologies
What do you dislike about the product?
Slow in certain areas and it has complexity of products
What problems is the product solving and how is that benefiting you?
It has IT and cloud technologies development and also security and compliance .It benefits you throughcost savings stronger security
Allows management of all kinds of tasks through a single dashboard
What is our primary use case?
We have been using it in the institute to manage all the student data and post-study processes.
We have been using Control-M in our IT department to maintain server backups and database updates and schedule regular updates. Furthermore, it is being used in our library system to automate periodic updates of library catalogs. Control-M also automates email notifications for event announcements and fee structures.
What is most valuable?
The best feature is that we can automate everything. Moreover, we can access all the features through one dashboard, which is beneficial.
We have been using Control-M for managing simple automation tasks. It will be very effective in managing other types of tasks. Control-M has the potential and can be very useful in managing business aspects.
What needs improvement?
The licensing cost can be improved. Although it provides good value, it could be better. The pricing model should be optimized.
Its initial setup is a bit complex. They could provide more documentation and tutorials to make the initial setup easier to understand. Enhancing the documentation could simplify the setup process.
For how long have I used the solution?
We have been using it for more than one and a half years.
What do I think about the stability of the solution?
The tasks we have been handling are straightforward automation tasks. Considering that, I would rate it a ten out of ten.
What do I think about the scalability of the solution?
It is scalable. I would rate it a nine out of ten for scalability.
We have 50 to 60 users.
How are customer service and support?
Technical support has improved. In the past, they were not as supportive, but they are better now. Based on recent experiences, I would rate them an eight out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
This is the first solution that we have used.
How was the initial setup?
The initial setup and configuration are a bit challenging. There is a bit of a learning curve for some people. It takes a few days.
At the time, there were not many recommendations or resources to understand and deploy it properly, so it took us a couple of weeks to understand and deploy. It has been simplified over the last eight to ten months.
What about the implementation team?
We implemented it in-house.
What was our ROI?
It has reduced the total cost of ownership by 30% to 40%.
It has saved a lot of time for our employees and staff members. For a small task, there have been about 40% to 50% time savings.
What's my experience with pricing, setup cost, and licensing?
It is a little bit expensive.
What other advice do I have?
Our relationship with BMC is more transformative. We consider BMC as a strategic partner and trusted advisor.
I would definitely recommend Control-M to every institute because it is extremely helpful to manage every task without any manual error. I would suggest trying Control-M at least once. It is also recommended to start with the documentation and familiarize oneself with basic concepts before integrating it into the business aspect.
Overall, I would rate it an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Streamlines job scheduling and management with its user-friendly interface
What is our primary use case?
We are a cloud service provider, and we have been using Control-M for integrating and automating the orchestrating applications in the data workflow in our production. This is the main use case for our flow.
We are using its cloud version, Helix Control-M.
How has it helped my organization?
Helix Control-M has helped us schedule the jobs and manage our workload. We save time in running the jobs. There is no impact on the software even if I schedule a hundred jobs at a time. It can accommodate all kinds of jobs. It helps to meet our large-scale requirements.
Helix Control-M’s ability to build, schedule, manage, and monitor application and data workflows in production is good. It is pretty straightforward. It integrates well with different applications, such as AWS, GCP, and various cloud providers, enabling job scheduling directly from the Helix Control-M interface without any agents. Integration is very easy.
We have a single pane of glass for scheduling and viewing job status. We get all the details in one window. We can schedule everything in one window. We did not have any downtime with the Helix Control-M. All the jobs have been running perfectly. Everything is smooth and straightforward.
We are mainly using the AWS Cloud, and we also have some GCP services. We can monitor all the details under the History tab. We can see all the past jobs.
Helix Control-M gives our company’s business users visibility and control over their jobs and frees up IT personnel for other tasks.
Helix Control-M is very critical for our business. We rely on it. We do not want any other scheduler. It provides us with everything.
Helix Control-M has contributed to the overall stability of our applications and improved user experience. It has taken away some of the administration work.
What is most valuable?
The flexibility of Helix Control-M allows us to manage tasks efficiently. The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history. The UI is superb and flexible to use.
Scheduling multiple jobs at a time is a standout feature.
What needs improvement?
There should be an expansion in storing more data as it currently provides data storage for only up to 60 days.
There can be some complexities with the UI part, especially with the advanced features. Other than that, it has been pretty good.
For how long have I used the solution?
I have been using it for almost two and a half years.
What do I think about the stability of the solution?
The stability of the Helix Control-M solution is good. I would rate it an eight out of ten for stability.
We also have access to their support. If we face any issues, we get support from them. Everything is good and working as expected.
What do I think about the scalability of the solution?
Helix Control-M is scalable. It is being used by many people in our organization.
We have more than a hundred jobs running, and we have almost eight people managing it. We also have 3-4 end users using it.
How are customer service and support?
The technical support is very polite, helpful, and available 24/7. I would rate them a ten out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before Helix Control-M, we used different solutions. We previously used IBM Workload Automation but switched to Helix Control-M because it provides a comprehensive solution for everything and is very manageable without needing a dedicated person. Anyone can learn it. Its learning curve is very small.
How was the initial setup?
The migration to Helix Control-M was straightforward. We did not face any issues.
The initial setup was straightforward. It took about three or four months to settle down. It is also not difficult to maintain.
What about the implementation team?
We received support from BMC tech support and did not require any third-party consultants. We had six or seven people for the deployment of the solution.
What was our ROI?
The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.
What's my experience with pricing, setup cost, and licensing?
The pricing is moderate, not too low or too high compared to other solutions.
Which other solutions did I evaluate?
We evaluated multiple solutions, including ActiveBatch, before choosing Helix Control-M.
The pricing was similar, but we found Helix Control-M better in terms of job automation and features. Their support was also very good. We got help from them with the orchestration and migration.
What other advice do I have?
Before implementing the solution, thoroughly try out how it works in your current environment.
My overall rating for Helix Control-M is an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
I am using it since 1 year and i can see it very good and everyone should try in once
What do you like best about the product?
# It is helping me to schedule the jobs which help me to manage my workload as well as i can avoid the akward time just to run the job.
# It shows the staus of running job which help me to debug. Even it shows output and error log for debugging.
# There is no impact on software even i schedule 100 jobs in one time.
#UI is so advanced I can see all jobs in one page, Monitoring window is differnt, Shows history of job also.
# It is flexible i can manage it according to task and requirements.
What do you dislike about the product?
# It shows only 7 days history, Atleast i want 30 days history.
# Software is very heavy. it tooks lots of running time memory so i can not use other apps properly while using control-m.
# Fow new use it very complicating to use this sofware.
What problems is the product solving and how is that benefiting you?
It is helping us to manage database and loading the data from one source to different source.
Efficient automation and boosted workflow but needs better integration methods
What is our primary use case?
We use Control-M for ACS and Azure services as it has inbuilt cloud integration. We have a product that works on government databases where we use data scraping and then integrate it with Azure and OpenAI. This integration allows us to process data and get insights. We also use AWS services to save the processed data in the AS.
What is most valuable?
Control-M is a bit faster compared to other solutions. The job and coding are easier. Also, my DevOps and Ops teams work collaboratively with it, enhancing its efficiency. The workflow is much easier compared to the ACS services we were using. Automation is more advanced, deployment is fast, and version control has been simplified.
What needs improvement?
They should have a proper integration method that clearly defines the workflow. Additionally, there should be an automation system for developers to set it up more easily and quickly. My Ops team faces certain problems that need addressing.
For how long have I used the solution?
I have been using Control-M for four to five months.
What do I think about the stability of the solution?
The downtime is higher compared to AWS. Indexing and databasing are more challenging, and the endpoint sometimes gets reset automatically. The accuracy rate is about 80% to 85%.
What do I think about the scalability of the solution?
As we hire new interns and DevOps partners to scale our business, Control-M scales well with the enterprise's growth. As the workload on Control-M increases, its scalability is much higher. Its cost is very low.
How are customer service and support?
I never had direct communication with technical support because solutions are available on the web. We didn't have a one-on-one conversation, but the support is adequate through online resources.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We migrated from AWS to Control-M. It was more cost-effective and capable compared to AWS services. We were a startup with limited resources.
How was the initial setup?
The setup was manageable with certain experienced DevOps staff, making it easy to deploy on the local server.
What about the implementation team?
There was an built-in DevOps team that found Control-M more cost-effective and capable than AWS services.
What other advice do I have?
New users should have a comprehensive understanding of how BMC and Control-M operate. Good coding skills are essential, as well as utilizing open-source codes. Monitoring should be done by someone knowledgeable about the system. I would rate Control-M a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Offers broad-level exposure that has increased our efficiency
What is our primary use case?
I am using Control-M for cloud infrastructure and automation-related tasks. As a cloud engineer, my work involves scheduling, deploying, managing, and monitoring processes for infrastructure and workflows. It is integrated with a CI/CD toolchain as part of our DevOps culture.
I am using the cloud version. I am using Helix Control-M.
How has it helped my organization?
Control-M has good integration capability. It integrates well with all the solutions. It also has good reporting capabilities.
Control-M has improved our organization's functions by supporting high availability and integrating with CI/CD workflows. It helps maintain high availability and manage workflows across the production environment, increasing our productivity.
Additionally, Control-M has offered broad-level exposure that has increased our efficiency. Our workflows run smoothly. Everything is easy. We have had very positive feedback.
Control-M is fine to integrate with our DevOps toolchain. It is neither difficult nor easy.
Control-M made it more simple to create, integrate, and automate data pipelines across on-premises and cloud technologies. It is very comprehensive.
What is most valuable?
Control-M provides workflow orchestration, including scheduling, deploying, managing, and monitoring workflows. It helps us meet our service-level agreements. It is integrated into our CI/CD pipeline. It enhances our operational productivity.
What needs improvement?
The UI can be challenging for new users due to its learning curve. Additionally, there are some errors during automation. More detailed logs would be helpful.
We would also like enhanced API support. The APIs should be more comprehensive.
For how long have I used the solution?
I have been using Control-M for almost two and a half years.
What do I think about the stability of the solution?
Control-M is stable so far, with no issues regarding crashing or lagging.
What do I think about the scalability of the solution?
Control-M is very scalable. It can absorb more workload wherever needed.
How are customer service and support?
We have had occasional response issues with their customer service. They do not always provide timely support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We have used Redwood RunMyJobs and Apache Airflow. Control-M offers more features under one umbrella. It has cloud-native support, real-time analytics, and other features.
How was the initial setup?
The initial setup was challenging due to network setup issues and a lack of timely support from the service team. Its implementation took about a month. We did not have any downtime.
What about the implementation team?
We did the deployment in-house without using an integrator or consultant.
What's my experience with pricing, setup cost, and licensing?
Pricing is generally affordable, though some features cost a bit more.
What other advice do I have?
New users should familiarize themselves with the tools and undergo training. It is essential to understand the necessity of using Control-M in your organization. I would recommend starting with your workflows and gradually integrating it with all the tools.
I would rate Control-M an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Seamless job scheduling with and easy setup and strong ecosystem integration
What is our primary use case?
The main use is for job scheduling. We are using Control-M to manage and schedule various jobs within our organization.
How has it helped my organization?
We are more comfortable with Control-M since we have people who know this tool well. It integrates seamlessly with other tools within our ecosystem.
What is most valuable?
The best aspects of the solution are the ecosystem and integration part. This makes Control-M particularly valuable for us.
What needs improvement?
Control-M could benefit from incorporating AI features for better job scheduling. For example, if a job fails, the system could automatically manage related failures and take remedial actions without manual intervention. This would make it more advanced.
For how long have I used the solution?
I have been using Control-M in my current organization for the last six months.
What do I think about the stability of the solution?
We did not face any stability issues with Control-M. It has been very stable for our needs.
What do I think about the scalability of the solution?
Scalability is very subjective to use cases. For our minimalistic use cases, Control-M is quite scalable. However, for larger use cases, such as those in banking where there are thousands of jobs, scaling might be different.
How are customer service and support?
Customer support from BMC is good but not excellent. We always expect more from support, so I would rate it between three to nine on a scale of one to ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before Control-M, there might have been an IBM scheduling tool in use. I am unsure why the switch happened as I have only seen Control-M being used since I joined.
How was the initial setup?
The initial setup was straightforward. It did not require much effort as we had knowledgeable people in the team.
What about the implementation team?
One person is generally enough for the installation and configuration parts. It typically takes around one day to complete the installation.
What other advice do I have?
We found Control-M to be one of the best solutions available. I would recommend incorporating AI features for future improvements.
I'd rate the solution eight out of ten.
Automated scheduling and error reduction for enhanced efficiency
What is our primary use case?
Control-M is used to schedule jobs and run them regularly. It helps to automate processes and reduce manual effort, minimizing the risk of errors and enhancing efficiency. Our clients use Control-M for various use cases, especially when there is a need for regular, automated job executions.
How has it helped my organization?
Control-M significantly reduces manual errors and enhances automation. It provides better scalability and more efficient data processing, making it a highly reliable solution for daily job operations.
What is most valuable?
Control-M can cross all platforms and offers integration for container and cloud solutions. This versatility is very helpful for my customers. The job scheduling capabilities are extremely convenient and easy to use, making Control-M a superior solution compared to others in the market.
What needs improvement?
I have no immediate ideas for improvements. I do not have any specific suggestions for additional features that should be included in the next release.
For how long have I used the solution?
I have been using Control-M for about a year.
What do I think about the stability of the solution?
We do not encounter significant stability issues with Control-M. It runs jobs daily with stable performance.
What do I think about the scalability of the solution?
Control-M is highly scalable. It offers complete functionality, making it an excellent choice for handling extensive operations.
How are customer service and support?
Customer support is very responsive and efficient. If you open a case, it can usually be handled within one to two hours, especially for urgent issues. Their support is available in real-time and resolves issues promptly.
How would you rate customer service and support?
How was the initial setup?
The initial setup of Control-M is easy and not difficult.
What about the implementation team?
I always implement Control-M on-premises.
What's my experience with pricing, setup cost, and licensing?
The pricing for Control-M is very expensive. It would be beneficial if the price could be reduced.
What other advice do I have?
If your organization aims to reduce manual errors and enhance automation, Control-M is a suitable choice. It minimizes the risk of operational errors and missing processes, offering better scalability and automation.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
We can automate and orchestrate thousands of jobs
What is our primary use case?
Our organization works with the cloud and databases. Our primary use case for Control-M is automating orchestration and scheduling jobs across the cloud and on-prem. We use it to monitor and report on jobs. We also use the index to integrate with the cloud service. It leverages our ability to manage workloads across various cloud platforms like AWS and GCP.
How has it helped my organization?
Implementing Control-M saved us time by reducing our manual intervention. We can divert more resources to meaningful work. It reduced the amount of manual intervention needed by 30 to 35 percent.
In addition to improving efficiency, workflow orchestration enhances our integration with other tools. We can orchestrate across on-prem and cloud environments and reliably create and integrate data pipelines. Workflow orchestration is critical to our DevOps. Control-M is constantly surveying the network.
What is most valuable?
The most valuable features of Control-M are automation and orchestration. It allows a different schedule, and we can manage thousands of jobs. It ensures we can complete them on time accurately. This automation reduces our manual intervention, significantly reducing error.
What needs improvement?
Control-M should receive more notice when it releases new features. The user interface is also a bit complex, and the navigation should be streamlined.
For how long have I used the solution?
I have used Control-M for a year and a half.
What do I think about the stability of the solution?
I rate Control-M eight out of 10 for stability.
What do I think about the scalability of the solution?
I rate Control-M nine out of 10 for scalability.
How are customer service and support?
I rate Control-M support eight out of 10.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We used Broadcom before switching to Control-M. The migration was a little complex.
How was the initial setup?
Deploying Control-M is somewhat complex. It's easier to convert to the other tool. We spent more than two weeks on the deployment and received some support from the Control-M side. We had almost five teams of people working on it. First, we set up the environment. Then, we ran the installation and reconfigured the database. After that, we did functional and integration testing.
What was our ROI?
Switching to Control-M reduced our total ownership cost.
What's my experience with pricing, setup cost, and licensing?
Control-M isn't cheap, but this is an enterprise model.
What other advice do I have?
I rate Control-M nine out of 10. I will recommend it. It's easy to integrate and has the flexibility we need.
Which deployment model are you using for this solution?
Public Cloud
It provides a centralized view of our enterprise workload
What is our primary use case?
We predominantly use Control-M SAP R3 jobs. That's our primary batch job load with external vendors and internally on our AWS instance. That's our batch load alongside a few custom integrations. They are not public applications. It's all in-house applications. We have integrations and API integrations for the API hubs, which speak to multiple other applications within our next case.
How has it helped my organization?
It isn't the only point of failure, but Control-M handles our business-critical, priority-one applications. We have other options. Control-M runs the SAP side for all batches. The time needed to realize the benefits depends on the scale and complexity.
One use case was in health care and involved shipment orders. With Control-M controlling the workflow, we could effectively monitor it and forecast any delays. This enabled us to deliver critical products in under four hours across hospitals in the network.
We can apply the same standards and run the same set of jobs across environments. Once they are tested in the non-production environment, we can move them seamlessly to the production environment.
We have a nightly process of batch reports. Before Control-M, we spent around 12 hours manually scheduling reports in SAP. After streamlining the process, we reduced manual work to nine and a half hours. The business could update all the processes before midnight.
While it doesn't totally free up IT personnel, it provides visibility into self-service tools where business users can see their pipelines or job streams. It would be read-only access for the business side, but to take action on the job, they still need to contact the IT team.
Control-M doesn't facilitate collaboration between business and IT users, but It provides a better user experience. Both parties can see what they are talking about, so there's no black zone for any of the parties. Before Control-M, the functional team had a particular nomenclature to relate what they had seen on Control-M. With the self-service tool, they can simply relay the job name. The collaboration starts there, and it builds over with a lot of other parameters.
What is most valuable?
Control-M provides a centralized view of our enterprise workload. As the owner, I can access my dashboard and see the status of jobs across the enterprise. It is strong at integrating with different applications and creating a pipeline of dependencies across applications on different operating systems.
When it comes to developments where we have to move across regions or environments, it seamlessly integrates and adapts to different regions. Regarding integration with the DevOps pipeline, it allows us to use a JSON file and promote it across environments easily.
We use Control-M to deploy workflows for DataOps and DevOps initiatives. It allows us to quickly test workflows or configuration changes without much manual effort. We add the JSON file for the conversation parameters and let the system handle the schedule. Integrating other DevOps tools within the journey gives us the management perspective and approval of multiple pipelines.
What needs improvement?
I'm currently working on the SaaS version, but I've also worked on the on-prem versions before. There is a handful of features that haven't been added to the SaaS version, and the BMC knows that. It's a matter of time before they prioritize the missing pieces and bring them into the SaaS version.
For how long have I used the solution?
I started using Control-M back in 2018.
What do I think about the stability of the solution?
Control-M has the best stability in the market. They claim 99.99 percent availability. It's hardly four hours of downtime throughout the year.
What do I think about the scalability of the solution?
Control-M is infinitely scalable. We only need to add agents. BMC will take care of it if you need anything on the SaaS side, but we can handle the rest using our agent architecture.
How are customer service and support?
I rate BMC support 10 out of 10. They are stringent about their SLA timelines. They respond on time, and if it's a priority one, they will call immediately.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We previously used the SAP Scheduler and adopted Dollar Universe. All our local manual efforts ran in Windows Scheduler.
How was the initial setup?
It was a greenfield approach, and I was there from day one as a consultant. Deploying Control-M can be easy or difficult, depending on what the business needs. It takes a while to understand the infrastructure setup our business needs and the number of jobs we need to run through this application.
It took a while to understand the infrastructure setup we require. We had to understand the number of jobs running through this application and how business-critical they are. The documentation BMC provides is top-notch and covers every step we must follow.
Migrating to Control-M is a bit tricky in terms of preparing the data and having the right tool to convert required parameters into a Control-M-ready job. Control-M has a feature called AMIGO that helps us migrate from the existing source. Converting a job and loading it into our Control-M format isn't straightforward. We must do some prerecorded checks and setups before.
There is some maintenance in the form of updating agents and deploying patches on the SAP application. Since it's a SaaS application, BMC handles most of the maintenance on the server side.
What's my experience with pricing, setup cost, and licensing?
The license model is based on the number of jobs we run on the SaaS application or the number of executions, unlike the on-premise model options. If we have a handful of jobs, it's always good to consider Control-M, but if it's a large number of jobs, Control-M might not be a great option.
Control-M enables us to consolidate our jobs, and it helps us have a uniform approach and schedule. It helps to have the audit logs available. The scheduler space is nice in terms of control.
Which other solutions did I evaluate?
We attempted to leverage ActiveBatch by Redwood and a few other options, but Control-M had all the features we needed. It gives us a 360-degree view of our implementation across silos. The architectural requirements also vary depending on the criticality of the applications.
Control-M allows us to customize the job templates for any application we need, which covers all our future plans. Its integration speed is excellent because it has templates for every application.
What other advice do I have?
I rate Control-M 10 out of 10. New users will be fine if they follow the Control-M documentation. There's also a book you can buy on Amazon called "Batch Scheduling" that comprehensively covers batch operations and how BMC has evolved over time.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)