Feedback Webnar Freshservice
What do you like best about the product?
I love Automated Flows and Custom Objects
What do you dislike about the product?
I don't like the project module, as it is very simple compared to Gira
What problems is the product solving and how is that benefiting you?
As a Freshservice implementer, I'm very familiar with the tool. It solves several key problems, such as disorganized ticket management, manual processes, and lack of visibility into IT operations. By automating workflows, centralizing requests, and providing useful analytics, it helps teams work more efficiently and deliver better service. This leads to faster resolution times and improved user satisfaction
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