Apromore
ApromoreReviews from AWS customer
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Excellent Process Mining Tool: Intuitive, Powerful, and Flexible
What do you like best about the product?
Apromore stands out for its user-friendly interface and a very accessible learning curve, even for users without a strong technical background. The discovery, conformance checking, and enhancement features are well integrated and allow you to quickly gain meaningful insights to improve business processes. I especially appreciated the ease of importing logs in CSV format, and how quickly the software builds understandable and visually clear models.
The advanced filtering capabilities, along with support for time-based analysis and process variant comparison, make it a highly effective tool both for exploratory analysis and structured optimization projects.
The advanced filtering capabilities, along with support for time-based analysis and process variant comparison, make it a highly effective tool both for exploratory analysis and structured optimization projects.
What do you dislike about the product?
Some advanced features (such as direct integration with ERP systems or data preparation tools) require more technical skills or the enterprise version, but that’s understandable given the open-source nature of the core platform.
What problems is the product solving and how is that benefiting you?
Thanks to Apromore, our team was able to identify bottlenecks and deviations from the ideal process in a simple and visual way. This allowed us to take concrete corrective actions that led to a 8% reduction in average cycle time for our order management process.
Empowering Autonomy in Process Analysis Yet Hindered by Limited Responsiveness and Complex Filtering
What do you like best about the product?
What I appreciate most about the application is the freedom to work on all aspects of the process analysis completely independently, without having to rely on the company that manages the product.
What do you dislike about the product?
The limitations of the product lie in the responsiveness of the analyses and the overly cumbersome steps required to apply filters.
What problems is the product solving and how is that benefiting you?
The main issue is monitoring the actual flow of processes to compare how different branches carry out the same type of activity, in order to identify processes that can be shared in terms of methodology, resources, and centralized actions.
The product helps by visually highlighting the differences between the various branches, making it easier to identify which activities to focus the analysis on.
The product helps by visually highlighting the differences between the various branches, making it easier to identify which activities to focus the analysis on.
Apromore's platform is a total game-changer, super easy to use with powerful insights
What do you like best about the product?
I really love how Apromore’s no-code platform makes process mining easy for everyone, not just tech experts. The AI-powered Copilot stands out, quickly identifying bottlenecks and providing clear insights. The no-code platform is a breeze to set up, letting teams dive into process mining without heavy IT involvement, and you can see results in weeks. Their customer support is fantastic—responsive, clear, and genuinely helpful, making onboarding and troubleshooting smooth. The intuitive interface and fast ROI, with results in weeks, make it a practical tool for improving operations without much hassle.
What do you dislike about the product?
While Apromore is impressive, it’s not perfect. The platform could use more built-in automation features to act on insights directly, as it lags behind some competitors in this area. Also, its integration options, while solid for systems like Salesforce, feel limited compared to other enterprise tools, often needing custom work for less common platforms. Lastly, some advanced analytics can be tricky for non-technical users, requiring a bit of a learning curve despite the no-code promise.
What problems is the product solving and how is that benefiting you?
Apromore tackles several key operational challenges, delivering tangible benefits for users. It solves the problem of process inefficiency by automating process discovery and mapping workflows across systems, revealing bottlenecks and redundancies. This helps me optimize operations quickly, saving time and costs. It also addresses lack of visibility into complex processes by providing clear, data-driven insights through intuitive dashboards, letting me make informed decisions without wading through raw data. Additionally, Apromore’s predictive monitoring tackles proactive risk management, forecasting issues like SLA violations, which helps me stay ahead of problems and maintain compliance. The no-code, AI-driven platform means I can dive in without needing deep technical skills, and the fast setup delivers ROI in weeks, streamlining my path to better performance and customer satisfaction.
Well rounded process mining and simulation tool with GenAI assistant that works
What do you like best about the product?
I like Apromore's ability to integrate process mining with simulation and even BPMN diagram drawing. KPI functionality is useful for presenting the results to executives. The tool is intuitive (especially filters). Ability to switch perspectives and display time/occurances/cost on activity nodes is amazing. The way Apromore displays activity nodes is best across all mining tools. Hidden feature that not many people use is exploring a slice of process directly from the dashboard charts.
We were up and running with Apromore in 2 weeks. Maybe my experience with support diffrers from others - I typically solve most questions myself and only report suggestions for improvement or bugs. The company followed through on all of my customer support requests and provided deep and detailed answers.
We use Apromore daily.
Try the new Copilot - it can answer questions such as "what are the process bottlenecks?" very accurately.
We were up and running with Apromore in 2 weeks. Maybe my experience with support diffrers from others - I typically solve most questions myself and only report suggestions for improvement or bugs. The company followed through on all of my customer support requests and provided deep and detailed answers.
We use Apromore daily.
Try the new Copilot - it can answer questions such as "what are the process bottlenecks?" very accurately.
What do you dislike about the product?
No real dislikes. The tool is forward thinking with a top quality product team. Maybe the predictor experience could be improved a bit, but that's a minor-minor comment.
I wish the platform was multi-cloud and available not only on AWS.
I wish the platform was multi-cloud and available not only on AWS.
What problems is the product solving and how is that benefiting you?
We use the tool primarily to create digital twins and work through scenarios to arrive at optimization decisions. A lot of hospital and healthcare use cases, such as analyzing how doctors and nurses use electronic health records.
Also had a support desk use case that allowed to understand tickets bouncing between various support sub teams.
Also had a support desk use case that allowed to understand tickets bouncing between various support sub teams.
I have find it usefull for dive in to big data
What do you like best about the product?
The graphs were useful and the website was easy to use.
What do you dislike about the product?
a bit slow to load and the demo was not useful much at first to look at the system
What problems is the product solving and how is that benefiting you?
deep dive into data and get stats
Powered by cutting-edge AI, process intelligence and a team of globally recognized experts
What do you like best about the product?
I like the best the Task Mining. Going Beyond Tasks and Processes to Transform Performance
What do you dislike about the product?
Can do more good in terms of users onboarding
What problems is the product solving and how is that benefiting you?
It helps with my Tasks and Processes to Transform Performance.
Powerful and user-friendly tool that provides insights into inefficiencies and improvements
What do you like best about the product?
1. Intuitive and User-Friendly Interface
Apromore is easy to navigate even for users with limited process mining experience, making it accessible for business users and analysts alike.
2. Powerful Process Discovery
It automatically discovers actual process flows from event logs, revealing deviations, bottlenecks, and inefficiencies in real operations.
3. Conformance Checking
You can compare actual process behavior against expected models to detect non-compliance and control issues.
4. Performance Analysis
It offers visual performance dashboards (e.g., throughput times, waiting times) that help quantify inefficiencies and support data-driven decisions.
Apromore is easy to navigate even for users with limited process mining experience, making it accessible for business users and analysts alike.
2. Powerful Process Discovery
It automatically discovers actual process flows from event logs, revealing deviations, bottlenecks, and inefficiencies in real operations.
3. Conformance Checking
You can compare actual process behavior against expected models to detect non-compliance and control issues.
4. Performance Analysis
It offers visual performance dashboards (e.g., throughput times, waiting times) that help quantify inefficiencies and support data-driven decisions.
What do you dislike about the product?
1. Limited Advanced Automation Capabilities
Unlike tools like Celonis, Apromore has fewer built-in features for automating actions (e.g., triggering workflows or alerts directly from insights).
2. Steeper Learning Curve for Complex Analysis
While basic features are user-friendly, advanced functions like custom filters, scripting, or plug-in development may require technical knowledge.
3. Less Extensive Out-of-the-Box Integrations
Apromore supports major systems (like SAP and CSV imports), but has fewer native, plug-and-play connectors compared to enterprise-grade platforms like Celonis.
Unlike tools like Celonis, Apromore has fewer built-in features for automating actions (e.g., triggering workflows or alerts directly from insights).
2. Steeper Learning Curve for Complex Analysis
While basic features are user-friendly, advanced functions like custom filters, scripting, or plug-in development may require technical knowledge.
3. Less Extensive Out-of-the-Box Integrations
Apromore supports major systems (like SAP and CSV imports), but has fewer native, plug-and-play connectors compared to enterprise-grade platforms like Celonis.
What problems is the product solving and how is that benefiting you?
Apromore helps uncover hidden inefficiencies, compliance issues, and process deviations by analyzing real data from enterprise systems. This allows us to make fact-based decisions, prioritize improvements, and streamline operations—saving time, reducing costs, and improving customer experience
Powerful process mining tool
What do you like best about the product?
Able to bring out insights from process mining data in a few simple steps
Provide different perspectives of a process
Ability to simulate a new process for testing
Provide different perspectives of a process
Ability to simulate a new process for testing
What do you dislike about the product?
Not a dislike/downside, more to do with me as I learnt Apromore as I went without initial basic user training, only had 2 sessions with an Apromore consultant. So I think I have not been able to get more out of the software
What problems is the product solving and how is that benefiting you?
Process KPI reporting
what-if analysis
what-if analysis
The Leading Platform l for Process Mining
What do you like best about the product?
Apromore provides leading process mining capabilities, offering in-depth insights for causes of bottlenecks and inefficiencies, allowing the visualisation of cases down to the individual level. I particularly enjoy the strong functionality of this product, with the ability to toggle between the frequency, duration and cost particularly useful.
What do you dislike about the product?
Nothing major, but the dashboards section could be more visible to users.
What problems is the product solving and how is that benefiting you?
Process inefficiencies which results in cost savings and increased productivity.
Process Mining made easy
What do you like best about the product?
The most helpful part of Apromore is the easyness that help the users to be owner of the product and to have the product implemented easily in the company enviroment.
Great support by Apromore Team.
Great support by Apromore Team.
What do you dislike about the product?
The dashboarding for the final users need to be more flexible.
What problems is the product solving and how is that benefiting you?
Reducing the gap between operational and tech to help them collaborating at the best, avoid overlaps in workload for operations.
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