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not constant on time, undue collection

  • By jean
  • on 04/02/2025

I am writing to express my dissatisfaction due to the lack of service and an unjustified charge on my account. Despite not receiving proper attention, I have been charged again, which I find unacceptable.

I request an immediate resolution to this issue, including a refund of the incorrect charge and clarification on why this happened. Please address this matter as soon as possible.

Looking forward to your prompt response.

Best regards,


  • By Eslam
  • on 04/15/2025

Hi Jean, We'd be happy to refund any unjustified charges. Please send us your account details at support@serverless.com, or contact me personally (replace "support" with "eslam") and I'll make sure we fix this for you. PS: Sorry for the late response. We just saw this review, and AWS does not send us notifications. We are much more responsive on email. Cheers