I use pfSense to provide IT services for small businesses. They typically have a broadband or fiber connection through a router to the ISP, so they're looking for some additional security. We can get a Netgate appliance with pfSense for a few hundred dollars.

We saw the benefits immediately. I live in Edmonton, and one of my clients is a machine shop in Montreal. We configured the firewall and sent it to the shop with instructions on how to set it up. They set it up, and once it was running, I could remote in and start providing IT services to my client two time zones away.

It can help you prevent data exfiltration from the outside, but you'll always have a problem with employees who want to do bad things. It isn't a completely zero-trust approach. It has logs that will tell you if something seems odd. That requires the owner or IT professional to stay on top of it.   

The stability of the Netgate hardware and pfSense software helps to prevent downtime. At the machine shop in Montreal, we had an older Netgate model running for almost seven years, which we replaced last Christmas. It wasn't failing, but we upgraded it to ensure uptime. We spent about $200 on that device or about a few months of coffee for the office. You can deploy pfSense on your own device, but it gives the client comfort to see an actual device instead of something I cobbled together. 

I don't know if there's a particular dashboard other than the volume of data you are passing through the firewall that we check to ensure it is as expected. All of the businesses we handle are small, so we don't need some of the advanced features, such as VLANs, and I'm not going into them to fiddle with them constantly. If the power is somewhat dodgy, as it is in Montreal, they come back online in the proper configuration.  

One of the main benefits of our use case is pfSense's inclusion of OpenVPN. We can set up a server-client configuration so employees can access the office outside business hours. This enables us to provide secure remote access to their workstations and other devices inside their worksite. OpenVPN is included, so I don't need to purchase an expensive VPN solution with its own client. 

I also value the community on the pfSense website and other forums. If you're trying to set something up, there's invariably someone else who has done it before. It's open source, so the community is massive.

PfSense is quite flexible. You can tune it to meet your needs. If my client has something provisioned to their clients, we can run that through the firewall. We can also set it up so that everything is locked down and all traffic moves through the VPN. Like any other firewall, you can set up rules. I haven't encountered anything that I wanted to do that I couldn't. 

Setting up the VPN is always tricky, but adding features isn't hard overall. OpenVPN is easier to use than any other open-source VPN solution. It does all of the DHCP and DNS forwarding and other firewall tasks out of the box.  

In most of our use cases, the pfSense interface acts like a single pane of glass for me to log in, monitor, and configure. You can use the command line interface, but I use the web interface. I would only use the CLI to review logs because everything is on a text interface rather than a browser window, so it's easier. However, for a business user, the web interface is easier if they don't have any complex needs. 

Our customer's IT operations are optimized to go through the pfSense firewall and OpenVPN. It enables us to get work done without constant callouts from the clients. When we upgrade to a new unit, we give them configuration files to install on their workstations. 

They could improve the VPN wizard to make the configuration easier. I don't know what happened last time, but it was a little fiddly. Adding users isn't difficult, but it's a step that's in a different panel from the configuration of the VPN client itself. You need to create the user on the firewall and then associate that with the VPN. They should make it easier to link the firewall configuration with the VPN client.

I have used pfSense for between five to seven years.

PfSense has always been stable, even in an inhospitable environment. A machine shop is bad for devices because of all the dirt and oil, and I had one that continued running for five years without any complaints.  

I always pick a Netgate device that has sufficient hardware for each of my clients, but if I had to expand suddenly, I know Netgate has a range of devices that would work. However, I do think they focus on small and medium-sized enterprises.

I deploy pfSense on Netgate appliances. It's easy for a typical network engineer with no experience with pfSense. If you know about networking, it's an easy device to set up. Coming from a Cisco background, I found it dead simple to install. I have deployed boxes in under an hour. One person is enough to do it. The maintenance and updates are easy. I've never had an issue with updating and fixing bugs. You can do it all remotely. 

I rate Netgate pfSense nine out of 10. Having a basic understanding of networking concepts, like firewalls, routing, and VPN will help you navigate the pfSense interface. 

I am using pfSense for its firewall, gateway, and intrusion detection. I used the Community Edition for years and then switched to the pfSense Plus free-from-home edition. There was a bit of turmoil when IXSystems announced that they would no longer offer the free-from-home edition

We immediately realized the power when we deployed it a few years ago. It exceeded our expectations. As time went on, I discovered more features in the different packages they provide and whether they fit my needs. Over time, it's been a learning process, and I've been greatly impressed with almost every aspect of this product. It has all the things I wanted but found lacking in other products.

All of the features work together to prevent data loss or any compromise of your data. It all boils down to the rule set. I have mine configured so that all the data goes out depending on my Netgate device. Some machines go through a particular VPN connection. If that connection goes down, I've got the rule set configured like a dead man's switch. It's cut off from the outside world, and I get an alarm, and it allows no more attempts to let traffic pass through that connection.

It helps to prevent downtime. Whenever there is an issue, it's the first place I look because I can check the statuses of various interfaces to check whether they're up and then zoom further out to see if it's something in my internet provider, like a faulty cable. It enables me to reduce downtime by quickly determining where the problem might be.

PfSense provides the visibility I need to make data-driven decisions. For example, if I have a spike in bandwidth usage, it shows me which devices on my network are suddenly eating more bandwidth. I can see what's causing that. It also greatly reduces the time spent maintaining my network, so there's a productivity boost.

PfSense has a learning curve, but once you've mastered that, it isn't that difficult. It's very flexible, and you can do almost anything necessary to secure a home network. It has packages that expand its capabilities. For example, you can install Snort if you want intrusion detection. If that's unimportant to you, you can use it to check the bandwidth of all the machines in your network.

Adding features is simple. You go into the menu to check which ones are available and click on the ones you want to install. If you've done your research on the packages you want and the settings you'd like to use, it's a matter of walking through the configuration in the menu. When removing the package, it will revert the settings 99 percent of the time. 

I like the interface. You can arrange the windows to see the important information and put them in the order you want. You can see the various interfaces you have at a glance in a single pane of glass. I have certain bits of information I want to see first, and there are secondary or tertiary pieces of information. If you are using VPN connections, you can see their statuses. You can see hacking attempts, which are logged. 

It's powerful. You can get quite granular in setting up a highly topical application of pfSense, but if you want just basic protection, you can do that easily. It depends on your needs and how brave you are. You can go deep into the system and do some cool things with it or set up the bare protection you would get from any firewall.

I'm trying to set up a gaming server for multiplayer games like 7 Days to Die. I spent three or four days trying to publish a private IP address through pfSense to the outside world. Some commercial and consumer-grade routers can do this, specifically gaming routers, but pfSense is not intended for this usage. 

That's a feature I'd like to see added, where you can go into a submenu, turn it on, and specify which machine or IP address you want to publish. It's not a must-have, but it would be nice to have. I spent a long time trying to figure that out. Ultimately, I was successful, but it was not intuitive.  

I have used pfSense since 2016.

I rate Netgate support 10 out of 10. You must have a license for pfSense Plus, and I called them about an unexpected hardware issue that caused me to switch machines. I emailed explaining the situation and got a response the same day. I provided all the information on the new box, and they gave me a license. It was a pleasant, non-stressful experience. 

I have used Smoothwall and a few other things that have been abandoned. I liked the look and performance of Smoothwall's interface. It had many of the same features as pfSense, but its capabilities weren't deep enough. I've also used basic Linux distros set up as firewalls, but pfSense is oriented toward an enterprise-level deployment, and I find myself between hobby and enterprise. I also like the added features pfSense provides. 

I am not using a Netgate appliance. I deployed pfSense on a very small machine that has plenty of RAM for the overhead, logs, and speeds I want for my network. 

When I first installed pfSense, there was a bit of a learning curve. I had to sit down with the documentation and figure out what to do. It wasn't difficult— just time-consuming. That information has carried forward with me. Other people look at me like I'm some kind of expert but I'm really a few pages ahead of them in the manual. 

PfSense isn't something you can turn on and forget about. You need to configure the solution and test it. Then you can turn it on and let it run. From time to time, you have to come back periodically to make sure everything is still fine. The initial deployment takes about 30 minutes. It was a one-person job.

I would like to see the price of pfSense lowered by about $50, or maybe they could create a category for home lab users like me with one device. I'm not running a business or profiting from it. I realize that people need to get paid for the work that they do, so I can't complain. They decided that they needed to change their model after providing the product for free for many years. 

Before they changed and started to charge for pfSense, the total cost of ownership was phenomenal. It still offers tremendous value, but that was an adjustment. You can choose to go back to the community edition or just pony up the money.

I rate Netgate pfSense nine out of 10. I only give it a nine due to that recent issue setting up the game server. I eventually figured it out and published my solution to the forums. Otherwise, it would be a perfect 10. 

I use pfSense for my home monitoring. It's used to build a subnet in my home environment to separate the IoT and my daily lab. 

PfSense can separate the network into subnets, which I can't do with an ordinary home router. It is relatively simple to add a multiple gigabit network port on the home router. For example, I can buy customized hardware with 6x 2.5 GbE. It helps me optimize performance. I use pfSense as my reverse proxy and have a single interface for managing all the SSL certificates using HAProxy.

The best feature of pfSense is that it can be installed on any customized hardware. I don't need to use Netgate hardware. I like the dynamic DNS update and firewall feature. Adding features is easy. If a feature is built-in, I can check it, install the package, and convert it. If it isn't built-in, I can't add it to pfSense. 

PfSense's interface could be improved. For example, the menu is ordered alphabetically instead of logically. The reboot button should be located near the shutdown, but it's in alphabetical order. Also, Netgear should create a home license for pfSense Plus for non-commercial use.

I have used pfSense since 2020, so it's been about four years.

I rate pfSense six out of 10 for stability.

I haven't tried to scale pfSense. I only use it locally. 

I rate Netgate support five out of 10. They are helpful for basic questions, but if I ask something more complicated, they refuse because I am not a higher tier of support. The response time is acceptable.

Neutral

I used OpenWrt before pfSense but for a relatively short period. PfSense is more feature-rich than previous solutions. 

Deploying pfSense is a bit complicated, but It's nothing I can't handle. It requires some maintenance, such as when they release updates.

PfSense saves me the time I would spend doing things separately. For example, building a VM to set the rear-end policy would take a lot of time. 

If it's not the free community edition, pfSense is relatively expensive for home use. It's okay for commercial use. The cost of ownership is low. I can save about a hundred dollars annually. 

I rate Netgate pfSense seven out of 10. I recommend pfSense for advanced users. It's a good solution if you want to learn more about networking in a company environment/. 

I do some consulting work for a couple of organizations on the side, and I have a few personal home lab builds of pfSense, so I use it in both a professional and personal home lab environment. I'm using the community edition and pfSense Plus.

I began seeing the benefits of pfSense immediately. The use cases for pfSense were creating remote VPN servers and satellite offices where remote employees connect. I've been using it for so long now that I have some baseline configurations. When I bring a new site online, I load that default configuration and ship it out to where it's needed. They plug it in, and the system comes online. It's fantastic from that from that perspective.

PfSense gives you much control and visibility into your boundary that helps you identify nefarious actors and things that could lead to eventual data loss.

It helps minimize downtime from a boundary perspective. They have some features. I have used Plus in boot environments quite regularly to test out some things before going live into production, which has been nice because I've made some configuration changes that I regretted. 

The boot environments help you get back into kind of what you had. Both the community and Plus editions have a fantastic configuration export. Your boundary device is relatively static once you can configure it how you need it. You can export those configs relatively easily so that when something goes catastrophically wrong, the hardware fails, or something along those lines, you can reload the configuration onto that device or the replacement device and go about your day. 

One thing I can say about pfSense specifically and the Netgate hardware is that it is not something I worry about from a security or a resiliency perspective. It's stable. It works. I have the ability to forget about it. As an IT professional, I have so many things to worry about daily, and it's incredible to minimize those things. I think pfSense has done a great job in that area.

There's a lot of logging that produces a ton of data I can pull into a data analytics platform and make data-driven decisions about bandwidth increases or changes to firewall rules, intrusion detection rules, or employee access.

It also enables us to optimize performance, one of the biggest things you do when you get a new Internet service provider or a modem replacement or something along those lines. There are tons of tools built into pfSense that let you look at how that's working, and even some tools online that allow you to tailor that experience based on your real-world use case.

In the time that I've used pfSense, I'm continuously blown away by the quality of the product, its attention to security, and all of the features it has. It's easy to use. The web-based interface is great. The tutorials on the website are fantastic. I wouldn't say it's necessarily one feature. It's the full offering of all of the features that make it for me. I use firewalling, intrusion detection, and two of the VPN features: WireGuard and OpenVPN. 

The flexibility is great. PfSense will run on homebrew hardware and Netgate. The interface is excellent on the web and through the console. There's a lot of flexibility through the console. It lets you get into a low bandwidth environment to do the things that you need to do when you're remotely administering some of these things. 

I enjoy the fact that the web interface is customizable. A seldom-used feature is the ability to change to one of several built-in themes. I use those themes to tell which system I'm administering because they're all remote to me, and the interfaces all look the same. I don't have those little tells about changing the colors of certain things. 

Sometimes, it takes some back and forth to figure out which one I'm on. I never thought the themes would be a feature I would use. I use it all the time. The user interface is fantastic and responsive. The tooltips are in the right areas and help you build out your firewall and boundary device.

The ease of deploying and configuring features depends on the feature. Most of their features are designed to be implemented with some basic knowledge level, but some are super-advanced, and you need that knowledge level. They have excellent guides for just about every feature on their website or that's inside pfSense. They're great. They explain all the different things about adding new features and each package's function. I don't think that there has been a feature that I wanted that someone didn't already have a package built for.

I would like to see a better plugin for data analytics. They have some things that you can do, but it's not purpose-built to get data out super easily. That's kind of an advanced feature, and you do have to do some configurations that are a little more advanced than some people might be comfortable with. 

I would also like some type of fleet management, like a dashboard where I can see multiple pfSense and their statuses. I'd also like that to be self-hosted. I don't necessarily want a cloud version of it. I'd like to host that at a parent site and have the satellite offices push their status there. 

I have to manage each of the devices individually. There is no interface where I can manage multiple devices. I wouldn't call it single pane of glass management. It does give me a single pane of glass for everything related to the boundary, including VPN intrusion detection, DNS, DHCP, VPN, and firewall rules. But it doesn't have that fleet management piece. I would love to see something like that.

The last thing that I would like is not a feature. It's Netgate as an organization. I would like more transparency from them when they make some decisions that sometimes appear to be made in a vacuum. Most recently, the change in licensing and some of those things did not go over well in the community in general. I think some transparency from their organization would be valuable to the community at large.

I've been using pfSense for around 15 years.

I rate pfSense 10 out of 10. I have never had a system fail in more than 15 years. I've never had one fail on-site. They are incredibly stable and resilient

PfSense is highly scalable depending on the hardware you buy. Their hardware is well-documented. If you buy a device designed to scale with your business needs, I don't think there would be any issues with that.

I rate Netgate support 10 out of 10. I have never had a bad interaction with any of their folks. They respond quickly, and their answers are always extremely thorough. 

Positive

I used the old m0n0wall, which I migrated away from. I have also used SonicWall and OPNsense in a lab environment and various Cisco and HP devices throughout my career.

PfSense offers the best bang for your buck from a feature and cost perspective. Many other systems have some cool features that either aren't necessary or are significantly more costly than pfSense.

The initial deployment is easy, and it's even easier once you've spent some time with it. If you buy devices from Netgate, they provide you with "zero to ping." 

Even if you have some kind of odd setup or something weird you can't figure out, you can call their technical support, and they will help you get online. They'll even remote into the device to help you get online or solve a problem, which is incredible. 

Now, I have a standard image that I use from a configuration perspective, so it takes me about half an hour. It is typically a one-person job. The only reason why I put a caveat on that is I am fully remote from all the services that I support, so I do need a person on-site to at least plug the thing in, but the rest of the setup is a one-person job. After deployment, it doesn't require any maintenance aside from standard firmware updates. 

I don't like subscription models, and unfortunately, the latestpfSense license, pfSense Plus, went to a yearly subscription model. I think yearly is probably the best of the worst because at least I can pay it once, and be done with it for the year. I would rather see either a one-time cost or something along those lines that would be at that price point. I think the costs for their hardware are reasonable. I wouldn't call them cheap, but I also wouldn't call them expensive. I think the hardware costs are reasonable.

I personally run a couple of black box or white box servers that are custom built using pfSense Plus that I've licensed, but all of the other deployments that I support are devices purchased from Netgate.

I rate Netgate pfSense eight out of 10. I recommend that new pfSense users join the community. PfSense has an active community on Reddit and a community forum. You can also get a copy of the community edition and deploy it to a virtual machine to learn it before you put it into production. You won't be disappointed.

I was looking to improve my security posture. Bottom line, I just wanted really high-quality cybersecurity. When I look at appliances for cybersecurity, they can get up to almost seven figures for some businesses. So, this was a good compromise for me.

It optimizes performance right away. That is apparent to your everyday user. It makes the whole system work better and more efficiently. When there is an intrusion or an attack, it's very easy to eradicate the issue. 

Before having the cybersecurity mechanisms I have now, even with VPNs from the App Store, I faced issues like hijacks that became multi-day issues where I had to perpetually get into some type of power struggle through remote based issues from another cyber threat. For example, in October 2022 or 2023, I sat down at my computer to move files from a cloud-based drive to an external hard drive. I opened the cloud drive, and all the files had been corrupted/damaged intentionally. Someone specifically corrupted the entire iCloud Drive. I called tech support, and the next day, there was an iOS update. Since I implemented the security appliance, I haven’t had this issue. 

It means there's a better level of security in terms of what you can build into your system than is available through downloadable software.

pfSense helps prevent data loss:

I haven't had one issue of data loss since implementing it. Previously, I had to file reports with the FBI and CIA because the intrusions were so serious. These documents had criminal penalties associated with tampering. I haven't had one of those instances since using pfSense. Netgate and pfSense are good go-tos, even for the government. They often use Netgate as their server, and the military uses it too. The fact that the American military and foreign militaries use Netgate was a big selling point for me. It's good quality for what you pay.

It's a really great entry-level way to see how much, and it's scalable, too. When you talk about flexibility, the important thing to know is that the appliance and the software are scalable, too. I can start at the entry-level point, or I can build in and scale it up to enterprise-quality software, too.

pfSense Plus:

I use pfSense Plus. I use VoIP through the router. 

It minimizes downtime in terms of having to debug and things of that nature. When there's an intrusion, it doesn't turn into a multi-day issue. It took me about ten minutes to eradicate one aggressive intrusion. Simple maneuvers resolved it quickly, avoiding days on the phone with tech support. 

There was an instance where my firewall software—I don't know what happened exactly—but I did have to call tech support. Something happened where my firewall needed to be completely reconfigured.

So, are the entry-level ones invincible? No. But do they save you tons of effort in terms of preventing a lot of problems that could get worse? Yes. It's like a preventative measure to cancer before it spreads. It helps you catch things quicker before they spread and become something bigger.

The visibility that pfSense Plus provides helps us optimize performance. I feel more comfortable exchanging information and having personal conversations. It makes me more comfortable, more confident that what I'm doing is not... Some people I even work with are just not comfortable to talk openly. Some people are very email-retentive, like, "Do not click that hyperlink on this computer system. Don't do this or that." So it's understandable with some people.

It absolutely optimizes my entire computer system. In fact, I'm opening a brick-and-mortar storefront, and I'm going to use pfSense. Actually, I'm going to step it up to the TNSR software, but I use the Netgate routers because it optimizes performance. I feel comfortable to have a small to medium-sized office operating off this stackable network I'm creating. It's still a prototype, but I can have six screens, and that's really all I need. I can probably get six screens or five screens and a hardwired payment processing system at most if I need it.

Plus on Amazon EC2 VMs:

I haven't tried it recently. I did in the past, but I didn't have it configured correctly, so I can't truthfully comment on it. It was more complicated than I could set up. Like I have to pay for that. I can download the AWS EC2 application, launch the instance from a cellular device, and intermesh the cellular device into the router. That's also extremely valuable if I want to have a coworking situation where everyone's on my network a certain way, so when I do exchange information, it's highly confidential.

I get a mesh VPN network. I can have an enterprise-grade VPN for the business without spending too much. That's important for some people. 

For me, I liked the pfBlocker, which is pfSense's firewall. I get a couple of different options with the firewall. I can use AWS as your provider to pass data through AWS's workstations to the router. There are a ton of important features. 

I can build an instance, have it move through the router, and then be just cellular. There are so many great features. 

I haven't even completely finished configuring it, and it's an ongoing process. There are always new, innovative, great things I learn. It's like a little gadget with a lot of great features. It's hard for me to decide what I like best and don't like.

It's pretty easy to customize. Once anyone gets past the technical jargon, it's highly flexible.

I would like to see a subscription-based tech support option as opposed to this flat yearly rate. I'd like to see more of a monthly tech support feature. I think that would be helpful for a different type of consumer. So, there could be more room for Netgate to expand. To me, it would have been nice to have a little bit more tech support at first. 

But since I'm becoming so satisfied with this system I'm developing, I'm gonna step up anyway into the TNSR software. And when I do that, I get unlimited tech support.

So, it's kind of like this: if I don't want to pay for tech support, I teach myself and learn how the device works. And that's what I've basically done to this point. It's pretty plug-and-play  but some of it is, like, if you don't configure it correctly, it just doesn't work.

I had a couple of instances where I was setting it up, and I set it up a certain way twice where I just didn't configure it in a way that it worked. I put so many security features in that I had locked myself out from even being able to log in. 

So, it would be better to make tech support more accessible because they're really good at what they do, like behind the scenes. They know how to configure things through the terminal differently than I was.

System Reports:

Reports would be good, like system reports and functionality. Dumbing it down a bit more would help, too. We do have a Setup Wizard , but it is even less complicated in terms of setting it up because the user guide is 2,000 pages long.

So, the manual itself is, like, 2,000 pages for this device. If Netgate could make it a little bit less complicated for users. But, part of this appliance goes to IT departments anyway. So, they're more adept at setting it up than your average consumer. So that's generally who buys these things and sets them up. It's like your IT community usually gets involved with these because they understand that when you buy a computer, and you just start logging into the Internet, you've created a sort of dangerous atmosphere that not everybody understands by not making it safer. Everybody understands that when you log in if you don't even play with the settings on your computer. You're basically just setting yourself up to put your data out there like it's some type of free-for-all.

I bought my first router from pfSense in early 2023. It was pfSense's entry-level appliance, around January last year. I was so impressed with it that I stepped up to the 8200 level, which is one step beneath a TNSR-grade server. pfSense has two models of appliances that are higher than the one I have before I get into more elaborate appliances with different companies. 

I've stayed with this one for a year and a half now. I still have the original, which is nice. I bought it to use for a prototype concept that was built in. It worked, so I stepped it up.

I don't really know how to compare it to anything more elaborate. For my purposes, it's been a ten out of ten in terms of what I was expecting.

Scalability was definitely what I was looking for, so I would give it a ten out of ten for my business needs. It's perfect right now. 

If I can't get that level of security or sense of security, I can always stack the units more cost-effectively than going with something like Fortinet or Cisco. 

I'd almost rather stack the appliances at this price point than get into a $7,000 to $ 10,000 appliance. I get a lot of security just by stacking them, too. So, I'd rate it as highly scalable. I'd give it a ten.

The customer service and support are excellent, especially when they're supposed to charge you and they don't. When my entry-level router was fried and needed to be rebuilt, they did it from scratch, they made it seem easier than I would have ever been able to do. 

I had to download software onto a USB drive, insert the USB drive into the router, and then rebuild it from scratch because, for whatever reason, it was completely trashed.

So, I get tech support, and I pay for it. Unless I get the enterprise software, which includes unlimited tech support. Initially, I called tech support for help, and they were always willing to assist but reminded me of the limitations because I hadn't bought the support packages. Their tech support is excellent, 24-hour, and multinational.

Positive

I used some other DNS-quality firewalls, but they were cloud-based.  Like cloud-based DNS providers, but not an appliance base. That's why I bought Netgate pfSense bottom-line product to test out a prototype concept. I was satisfied with it, so I set it up to be highly competitive against everything virtually, except maybe a really high-end computer lab that could cause some type of intrusion.

Buying it, brainstorming, and waiting for it, as they build each one for you, which takes about two weeks. 

I wanted it partially because it's not one of these fantastically elaborate routers that you would just want to be completely encapsulated and protected a certain way. This is the kind of router that I wanted to be able to bring around with me, too, because I created a mobile stackable cellular network with it.

I have it attached to an entry-level desktop that was not custom-made or custom-built but premanufactured. But it worked well. I wanted more processing speed than I have now. I just didn't have time to step up my processor. But, unfortunately, with the system I'm on now, you can't switch them. So it's fine. It's a grade lower than what I wanted, but it's fine.

Creating a Portable Network:

But what is good about this is that it does work for what I was trying to do, making it mobile, stackable, and cellular. I can put a laptop. I can get a laptop as long as it has, like, a hard drive, and I can download the SI Labs, the Silicon Labs software onto the laptop. Then, I can connect the router to the cellular, like a cellular modem, which is what I have. I have one of these Netgear Nighthawk mobile cellular so it's like a cellular modem. So, I put in a SIM card with unlimited data. I connect the the Netgate router to the cellular modem, and now I connect the computer to the router. And if it's a laptop, I can connect all of this to, like, a portable network, and now you have a portable network. So I have, like, a portable point server if I want for significantly less.

Security Considerations:

You're not gonna get that level of cybersecurity on a mobile device unless you configure it that way. I mean, you could. You'd have to be getting into, like, your your, like those kinds of vans that you see on movies where they have, like, like, those vans where they're doing, like surveillance and intelligence work.  Netgate pfSense is pretty excellent quality if you wanna sit at a cafe and feel comfortable doing business and things, not being on their Wi-Fi.

Future Deployment Plans:

Right now, I'm getting ready to put enterprise-grade software on my devices exclusively; that's what I'm going to do until I get the business off the ground. 

The real deployment will be once I'm transacting service-related business against the appliance. I'm going to open a healthcare practice in Europe. I have a business in the United States that I structured to be a multinational business. I'm going to take this network and put it into a 30 to 60-square-meter office space.

I'll probably have about ten employees, but none of it will be for their personal devices. The purpose of the network will be to offer a secure Wi-Fi network to my patrons and to set up payment processing and other business-related tasks. It's going to be a small scale, with maybe six computer screens tops.

I have seen ROI, it saved me time by preventing frustration and loss of content, data, and time. The confidence it provides also pays for itself. 

I used to deal with intrusions weekly, spending anywhere from an hour to several hours each time. Now, it's less tedious and frustrating to optimize and eradicate threats and intrusions. 

It’s like a high-maintenance car that needs fine-tuning but ultimately runs smoothly.

It's highly cost-effective for both the average consumer and business users. It's highly competitive, which is why so many people use it. It's extremely down-to-earth compared to Fortinet or Cisco, Netgate doesn't reach that financial tier but is extremely competitive and extremely cost-efficient. They offer superb levels of service for what we pay. 

Currently, my setup is for a small to medium office. My first one was more for a home-based office—you could have a printer, computer, some gaming systems, TV. I would do a personal office with my first one, and this next one for a small to medium-sized office business for myself and others. I feel comfortable with that.

And they're also stackable, so I can scale it that way. It's highly scalable. It's really something worth playing with. And they offer a return policy, which is fair too, for the security appliance too.

The total cost of ownership of Netgate pfSense:

It's basically a one-off deal, which is good. You might consider building in installment payment options on the Netgate website, possibly with services like Afterpay or Klarna. This could appeal to noncommittal consumers. Personally, I would just pay cash upfront for my clients.

I'm clearly recommending it to others. It's scalable, cost-effective, practical, and down-to-earth. It's enterprise quality. It has a reputation that even the military endorses openly. When you buy something described as indestructible, and even the military uses it for their security, it says a lot. The government also uses it, testing prototypes and various things of that nature with it. 

If someone looks at the website, they'll see a large naval ship where cadets are operating off that prototype, testing if they could use the step-up with the pfSense software. They were using a higher-grade appliance with pfSense software to see if it was feasible. This shows that it's practical because the price point is unbeatable for that level of quality.

The solution for me is a ten. It's still a prototype, but I'm confident I can meet the needs of a medium-sized office with ten to twenty employees. However, scaling it up for something like an Airbnb with a high level of traffic is uncertain. It's not like a navy ship with a hundred military personnel. For my needs, it's perfect. 

It's a solution for my personal needs, and I feel confident about it. Looking into the future, scalability-wise, I think it meets my needs. But when you get to a different level of e-commerce, I'd be interested to hear their perspectives too.

We use pfSense in our clients' offices to provide secure network access. For remote workers requiring private network connectivity, we deploy a Netgate pfSense router in both the office and the user's home office, establishing a robust IPsec connection between the two. This configuration offers superior security compared to alternatives like OpenVPN, as remote users simply need to connect their LAN cable to the home pfSense for immediate and secure office network access. We primarily serve small organizations with 10 to 200 employees, deploying a pfSense router in each main office and providing OpenVPN or IPsec connectivity. Additionally, we offer optional pfBlocker-NG integration for advanced threat protection, enabling the blocking of traffic from specific geographic regions or known malware sources.

We have several sites with multiple or backup-wide area networks. We use pfSense to manage these networks, configuring them for load balancing or backup as needed. To authenticate OpenVPN logins, we leverage Active Directory on our Windows Server, simplifying user management. Office managers can easily disable both Windows and OpenVPN access for users without needing to access pfSense directly. This centralized approach requires only a single robust passphrase for users to access both the VPN and the Windows domain.

I am accustomed to the interface and find it quick to use. However, I think a new user might need some time to adjust. That said, I've been using it for over 15 years.

As a network administrator, I fully understand the benefits of pfSense before deployment. While end users may not immediately recognize its advantages, I appreciate its value in eliminating the need for costly licenses associated with other firewalls like Barracuda and Checkpoint. PfSense offers a comprehensive suite of features, including VPN, user management, and advanced DNS, without requiring additional fees. This cost-saving aspect is a significant selling point for me when replacing older firewalls with Netgate pfSense. Not only do we improve network security, but we also reduce ongoing expenses, a benefit that becomes apparent to clients over time.

Adding features in the packages section of the interface is quite rapid, especially when limiting options to available packages. However, configuring unfamiliar or infrequently used packages requires research and time, ideally by someone with networking and firewall experience. While pfSense is not entirely plug-and-play, the basic setup is straightforward; adding features demands more technical knowledge. So, feature addition is easy, but configuration can be moderately complex.

pfSense can help prevent data loss by making it difficult for hackers to breach networks. However, most data loss incidents we see result from end-users clicking on malicious links or email attachments. When data loss or ransomware occurs, the issue typically lies with user error rather than pfSense. I believe that the networks I configure using pfBlocker, which restrict communication primarily to the continental US and other approved countries, may help block ransomware. Still, I cannot quantify the frequency of such occurrences.

Approximately ten percent of pfSense routers experience critical issues requiring a factory reset. Previously, this process involved contacting tech support and providing detailed information. However, pfSense has simplified this by offering self-service image downloads. This improvement significantly speeds up customer recovery time. Additionally, Netgate's pfSense Plus hardware comes with a Zero-to-Ping warranty, enabling easy setup and troubleshooting for end users. While not entirely plug-and-play, most users can easily install these routers, and Netgate's warranty provides additional support if needed. I've successfully utilized the Zero-to-Ping warranty several times and believe it is a valuable resource for both technicians and end users.

pfSense has helped enable data-driven decisions. It allows me to communicate the need for faster WAN lines to client management by providing concrete evidence of network performance. Additionally, pfSense offers detailed insights into OpenVPN user activity and IPsec traffic, facilitating targeted problem-solving. For instance, I can readily identify slow IPsec connections for remote users, such as user X, and advocate for necessary improvements based on these data-driven findings.

OpenVPN, IPsec, DHCP, and DNS are the most valuable features. I will also include pfBlocker-NG later in the list, but only a couple of sites use this feature. 

pfSense does offer a convenient single-pane dashboard, but I believe it could be improved with additional features. For instance, an administrator log for team members to record notes, such as adding a nameserver, removing user accounts, or other relevant information, would be beneficial. This simple log within the main status page could enhance communication and collaboration among the admin team. While the current status screen provides most of the necessary information, this extra feature would be a valuable addition.

It would be beneficial if Netgate provided a table outlining the recommended maximum WAN port speeds for their various models.

The documentation doesn't align with what I'm seeing on the console. This is frustrating because the online documentation doesn't match the dashboard, leaving me unsure of the correct steps to take.

I have been using Netgate pfSense for 16 years.

I would rate pfSense's stability a perfect ten. When I replace consumer routers with pfSense for small businesses with two or three employees, they are often amazed to discover the router can run for a year without a reboot. This starkly contrasts their previous experience with consumer routers that required weekly or bi-weekly unplugging.

I have been pleased with pfSense's scalability. While I haven't explored all its features, I have successfully backed up an old system and restored it to a new pfSense device, which I consider an upgrade. I know additional capabilities like load balancing and backup device management but haven't implemented them due to a lack of current need. PfSense offers much more potential than I've utilized.

The quality of the support is high. While the speed used to be somewhat slow, I've noticed a significant improvement in recent calls, connecting with a representative quickly within the past year.

Positive

We've used multiple firewall solutions over the years. Twenty years ago, we implemented Monowall. Subsequently, we switched to Barracuda, which proved highly problematic and required frequent technical support intervention. Our next choice, SonicWall, was an improvement over Barracuda but still presented challenges. Specifically, SonicWall's licensing model is burdensome, as it necessitates constant management on my part, a task end-users are unwilling or unable to perform. Though less frequent than with Barracuda, technical support interactions are still necessary.

Initial deployment is straightforward, taking approximately half an hour for each unit. While pfSense is not the issue, challenges often arise due to clients' limited understanding of their network configurations. A single person can effectively handle the deployment process.

I appreciate that pfSense eliminates the need for extra payments, license management, or feature limitations. This cost-effectiveness and its reliable Zero-to-Ping guarantee is its most compelling aspect.

The pricing seems fair overall, but I think they need more reasonably priced options for very small offices. They currently offer a few affordable units at the lower end, but then there’s a significant price jump to the next level. I remember they used to have a model around the 2100 range that was a good middle ground. I believe they should offer more choices between the lowest tier and the next one in terms of hardware. Additionally, I'd like to see a per-incident support option, which I don't think they currently provide. I haven’t checked their support options in a while, so I could be mistaken. However, in the past, they only offered annual plans. If I encounter a specific issue, I would prefer the ability to pay a one-time fee for complete support on that particular problem.

The total cost of ownership is great. pfSense is our most recommended appliance for router, firewall, and VPN functionality. 

I would rate Netgate pfSense nine out of ten.

Users don't need to do anything to maintain the system, but I like to check all pfSense instances every few months, install updates, and look for any irregularities. I try to check every single pfSense system if possible. pfSense needs to be manually updated.

We currently use pfSense firewalls at our branch offices and central server locations. I have implemented TAC enterprise support on three of these firewalls, with the installation of the third scheduled for this weekend. Our network infrastructure relies on VPN tunnels between sites, and I have successfully deployed an always-on OpenVPN solution that significantly outperforms our previous SonicWall VPN system.

Installing packages on pfSense is straightforward, although the quality of package documentation varies. While I understand this isn't Netgate's responsibility, the installation and configuration process for these packages is remarkably user-friendly, relying almost entirely on the GUI. In my experience, I've rarely needed to resort to the command line, but I'm certainly not averse to it when necessary.

I immediately recognized the advantages of pfSense. Its ability to support custom hardware installations allows me to tailor solutions to the specific needs of each branch location. While I've had excellent results with Netgate's pre-built hardware, the option to construct higher-specification systems myself, all while maintaining support, is incredibly valuable. The difference compared to our outdated SonicWall is night and day. I previously built a pfSense firewall on a Dell server for a business handling high traffic volumes, and its performance was exceptional.

pfSense helps me prevent data loss by utilizing firewall aliases and other DNS-based filtration methods to block access to shadow IT and third-party cloud data transfer sites, providing some control over data movement.

While pfSense doesn't offer a centralized overview of multiple firewalls, it provides extensive customization options for each firewall's homepage. This allows for detailed monitoring of VPN tunnels, interfaces, and other components. I appreciate the ability to add, remove, and customize widgets on the homepage for tailored information display.

Helps minimize downtime. I have set up the high availability with one location, which works flawlessly.

Provides visibility that enables us to make data-driven decisions about network capacity, including throughput and the ability to handle traffic.

pfSense has significantly improved our performance by optimizing our always-on VPN. The recent release of the OpenVPN data channel offload feature, which was quickly adopted and supported by Netgate pfSense, has revolutionized our Windows laptop VPN solution. This new feature is nearly ten times faster than the previous OpenVPN without data channel offload, and its thorough documentation encouraged us to implement our always-on VPN ahead of schedule.

pfSense's greatest strength lies in its customizable package installation, detailed logging capabilities, and ability to manage log history, including sending it to Vault Logs via Syslog. OpenVPN support is exceptional. When I inquired about setting up an always-on VPN, the engineer swiftly and fully understood my needs and provided expert guidance. Netgate support's in-depth knowledge of included features is truly impressive.

I would like clear guidance on supported network interface cards, including detailed performance metrics for various models. While I understand the focus on selling appliances, more comprehensive documentation for those building their own systems would be beneficial. Specific throughput numbers and other statistics for Intel, Broadcom, Mellanox, and other cards are needed. Additionally, reinstating the ability to visualize long-term RRD data through built-in graphs would be valuable, as the current live traffic display offers limited insights.

I have been using Netgate pfSense for ten years.

I have not experienced any crashes in the production systems. The only crashes I've encountered have been while running unstable development builds, which is expected. However, excluding power outages, pfSense itself has been one hundred percent reliable in my experience.

If you invest in hardware capable of handling increased bandwidth, performance remains unaffected. We haven't observed any spikes in CPU utilization or memory usage. Even with a jump from a 50 megabit to a 500 megabit internet connection and approximately 65 active VPN clients, our firewall operates smoothly without any strain. Our small businesses handle the load effortlessly.

I have exceptionally high praise for the Netgate technical support team. In the three or four times I've called support, I've always reached an engineer within 20 minutes, which was the longest wait time. Every time, they've quickly addressed the issue once verifying firewall support. Their knowledge and willingness to assist are impressive.

Positive

I have experience with FortiGate, Dell, SonicWall, Cisco, and numerous consumer-level firewalls. While I am not the most seasoned network engineer, I have worked in the field for a considerable time, encountering a variety of solutions. Among these, pfSense stands out as exceptionally customizable and intuitive. Given the inherent complexity of networking, pfSense has made the subject as accessible as possible.

Deploying a pfSense box is straightforward when I'm physically present. Remotely guiding someone unfamiliar with operating system deployment presents more challenges. However, on-site deployment is remarkably easy, even simpler than installing a Linux server. 

Deploying a Netgate pfSense appliance is straightforward, even for network engineers without experience with the platform. The setup wizard is intuitive, requiring minimal networking knowledge. Subsequently, the configuration interface is user-friendly, allowing those with moderate networking experience to navigate and manage settings efficiently. Building a custom solution would depend on hardware expertise and operating system deployment skills, but utilizing Netgate appliances is notably easier.

The Netgate appliance I recently purchased took less than an hour to install, with most of that time spent gathering necessary information from the internet provider.

pfSense pricing is reasonable. Whether purchasing appliances or support, I hope they're charging enough to sustain their exceptional support services. Whether you opt for a bundled appliance and support or standalone support for a custom-built device, the pricing remains impressively fair.

When considering the total cost of ownership, pfSense is a compelling choice for a solution that incorporates firewall, VPN, and router functionality. Initially, I explored purchasing the OpenVPN access server, which would have required a virtual machine due to the lack of a dedicated physical server. However, integrating the VPN endpoint into the firewall aligns better with our design goals. It eliminates the need for a separate VPN appliance, resulting in significant cost savings and improved performance. Testing pfSense with OpenVPN in a virtual environment confirmed that it operates more efficiently on bare metal hardware. Moreover, the licensing cost for the OpenVPN access server would have been comparable to the support fees for pfSense.

The TAC enterprise support is $800 a year per firewall.

I would rate Netgate pfSense ten out of ten. If I could choose a product that was among the least frustrating and nearly flawless I've used, pfSense would likely be at the top of my list.

In addition to initial configuration tasks like routing and applying patches, minimal maintenance is required. Once the interfaces are set up, we configure firewall rules and are ready to go. Patching will be necessary for all platforms, but no specific requirements exist beyond standard practices.

I use Netgate pfSense as my office firewall.

I implemented pfSense as a firewall, VPN, and content filtering solution using pfBlocker and configured it to verify HAProxy certificates.

Most of our pfSense deployments are on existing machines with a small amount in the cloud.

pfSense offers excellent flexibility and works well with both physical appliances and virtual machines.

The ease of adding features to pfSense and configuring them depends mainly on the user's experience. I find it extremely easy.

Firewalls and Network Address Translation offer immediate benefits once configured, as they are foundational security measures. Other features, however, require more extensive configuration and testing before their advantages become apparent.

Compared to other firewall solutions, pfSense's interface is user-friendly and straightforward.

pfSense allows us to configure multiple internet connections and firewall rules to minimize downtime.

It provides visibility into our network by capturing and delivering log data, such as Syslog, firewall logs, and other relevant information. This enables us to make informed decisions based on data analysis.

pfSense can help optimize network performance. When using appliances, we can install more than ten gigabit network interface cards and add more as needed, depending on the hardware capabilities. Typically, new appliances come equipped with ten-gigabit network adapters or ports. We can significantly enhance network and server communication speeds by fully utilizing these ten-gigabit connections.

The most valuable features of pfSense are the pfBlocker, HAProxy, NAT, and VPN.

I am unsure if it's feasible, but I have previously utilized a web VPN interface with Cisco Firewalls that allows VPN connections through a website, eliminating the installation of VPN software. Such a feature would be a valuable addition to pfSense. Additionally, an easy method to monitor pfSense within other monitoring software would be beneficial.

I have been using Netgate pfSense for ten years.

We have encountered only minor and infrequent stability issues.

Netgate pfSense is highly scalable.

The quality of the technical support is good, but if we cause an issue, we have to pay for the support hours.

Positive

I have previously used WatchGuard Firebox and OPNsense, but I prefer pfSense for its excellent usability within my company. Other firewalls like WatchGuard and OPNsense are often retained due to customer preference or specific requirements, but most of my deployments utilize Netgate's pfSense.

Deploying a single pfSense box is relatively straightforward. However, the process can become more complex if outdated hardware is used and network cables must be reconfigured. Deployments using Netgate appliances tend to be more straightforward.

We can have the Web GUI up and running in under 30 minutes, and a complete deployment can last up to four hours. One person is required for each deployment.

The pricing is reasonable.

Netgate pfSense offers effective total cost of ownership by combining firewall, VPN, and router functionalities into a single solution.

I would rate Netgate pfSense nine out of ten.

pfSense does not have any built-in features specifically designed to prevent data loss. Instead, we must configure various functions to indirectly protect against data loss, primarily as a preventative measure against unauthorized access to our servers and equipment.

I use both the paid and community versions of pfSense. Most of my appliances use the paid version. In the cloud, some virtual machines come with the free community version.

Maintenance is required to open ports and create VPN users.

I use the solution in my home network as the main firewall before all data heads out to the internet. I use it for DNS resolution as well.

I noticed the benefits of pfSense immediately after deployment. I was able to take complete control of my security to my house, and it gave me all the things that I needed in order to secure my home network.

The GUI and the user interface have been very clean, understandable, and feature-rich across the board.

The flexibility of pfSense is great. 

It is very easy to add features. 

There are features that help to prevent data loss. The rules engine of pfSense, a traditional firewall rule structure, has always been the same.

There's definitely a single pane of glass. There's definitely a lot there in front of you. 

pfSense provides visibility that enables users to make data-driven decisions. I'd rate the capabilities seven out of ten. 

Sometimes it's a bit of a challenge to know how to do something when you want to do something, for instance, setting up a point to point VPN.

Configuration is sometimes a challenge just due to a lack of knowledge on my side. I find that if I don't set up the rules correctly, and this goes to lack of knowledge of being an expert in the firewall space, it's a bit of a challenge sometimes in setting that up.

I would ask them to update it to a more modern interface, as it does look a little tired compared to GUIs today. However, the features are there. A redesign would be greatly appreciated, just from a human engineering aspect.

It might be easier if they separated things out a little bit more instead of putting all the aspects of what pfSense can do for you in a single menu. For instance, they have services, and they have all the services that you could have on your system. It's a lot.

Sometimes I find it difficult to find the data visibility that I would need in the interface to then go make a data-driven decision.

pfSense helps optimize performance. From a performance standpoint, setting up firewall rules does a great job of laying out exactly what those rules are. The layout of the firewall rules makes it easy to create a secure environment on my home network, albeit not very big. However, all the features are within the firewall, and I can create individual rules and organize the rules.

I've used the solution for six years. 

I have never experienced downtime from my pfSense device. I'd rate stability ten out of ten.

The scalability is very good. I'd rate it a ten out of ten.

I contacted technical support when there was a major upgrade a few years back, and I needed some assistance.

The quality was perfect. They were fast and very helpful. Even though I wasn't a paying customer for support, they still gave me great guidance and helped me focus on the issues at hand.

Positive

I've always had my service provider, Verizon, with their main router, and that router usually has a firewall built into it. I've never used anybody else besides pfSense outside of that.

The initial setup is straightforward. I've done it for my son at college in a matter of two hours, from unboxing to operation. It's easy to deploy a box. I can deploy it by myself.

It does not require any maintenance.

The ROI and the TCO are significant. You get a lot of features under one product. However, I don't use it as a router. I only use it for firewall and VPN capabilities and DNS.

The pricing and licensing are spot on. It's well below the industry average.

I did not look into other options. I knew of pfSense as being a leader in the industry, and that it is utilized by major corporations in large environments. To that end, I assumed it wouldn't hurt for me to have familiarity with the product and use it at home.

I'm an end-user.

I use the Plus version of pfSense. However, I do not pay for support.

I would rate the solution eight out of ten.

We primarily use the solution as a firewall and for managing traffic.

The interface and the integrated services are very useful.

pfSense offers very good flexibility. There are good plugins you can integrate into the software. We can use it for a firewall and to monitor internal traffic. We can do many things. 

It's not very difficult to integrate and configure features. At the install level, using the wizard is very simple. As a firewall, it's easy. You can watch usage and target effectively. If I have difficulties or questions or I need to understand how something works, there are videos and tutorials. 

We noticed the benefits of using pfSense pretty immediately. We could see it on the graphs that help us analyze the traffic.

We're able to leverage the single pane of glass interface. We can monitor everything from it from traffic to the state of the machine to memory usage and CPU. It provides good visibility so that we can make data-driven decisions. The visibility we get helps with availability.

Performance has been optimized under pfSense. We can filter traffic and limit internet use as needed. With it, we can control throughput.

The first time we deployed it, it was kind of tricky. There were many configurations. You need to first configure the alias, then you have all the IPs ordered correctly, and you can start to manage the VLANs. It would be ideal if we could implement in an easier and efficient way. 

One time, we tried to configure a wireless AP to the firewall and that was tricky. Understanding the interface was hard. It could be easier. 

The displays of all the plugins could have a better layout. You have to search through all of them to find what you need. They need a search button.

I've used the solution for one year.

We haven't had any issues with stability.

We haven't tried to scale the solution. 

We haven't contacted technical support.

Previously, we used a simple firewall called Linksys, among others. It was not very useful for analyzing traffic. pfSense is more granular in terms of firewall rules. 

The initial setup was straightforward, and there are a lot of tutorials online. You can just follow instructions. It's not too hard. The setup was fast. It took maybe half an hour.

There might be a bit of maintenance needed. We check from the main page to check it for CPU or disk failures. there might be some updates. That's it. Sometimes I go on Reddit and check to see if I should do the update or not. I remember once I read that someone suggested that we do not update and to wait for an update in a few weeks.

We managed the initial setup ourselves. 

The total cost of ownership is good. We don't have too many pfSense subscriptions across our network. However, it's pretty cheap compared to other firewall subscriptions. Plus, the pricing is inclusive. 

The pricing is good for us. It's not too expensive considering all of the features on offer. It's about $1700 a year. It could always be cheaper, however, for the most part, it's good. 

We use the Plus version of the solution. 

I'd rate the solution nine out of ten.

I'd advise users to always follow tutorials which can be found online. Be prepared. That said, the interface is not overly difficult.