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Reviews from AWS customer

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External reviews

147 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

My Experience with Recorded Future as a Newbie

  • April 30, 2025
  • Review provided by G2

What do you like best about the product?
I like best that Recorded Future is very strong and show’s lot’s of detail’s about cyber threat’s, like who’s attacking and how they do it. The graph’s it make’s are nice and help me show my team what’s happening. It make’s me feel like I’m doing important work, even as a new guy in cybersecurity :)
What do you dislike about the product?
I find it hard to learn at first coz there’s so many thing’s in the tool and it feel’s overwhelming. It’s also a bit costly, and sometime’s it show’s wrong alert’s, so we check for nothing.
What problems is the product solving and how is that benefiting you?
Brand and Financial Risks: Threats like typosquatting and phishing can damage brand reputation and cause financial losses. Recorded Future helps identify and mitigate these risks, with customers reporting 51% improved efficiency in taking down typosquatting domains, protecting customer trust and reducing fraud.


    Govinda G.

Comprehensive and Reliable Cyber Threat Intelligence Platform

  • April 30, 2025
  • Review provided by G2

What do you like best about the product?
I like how Recorded Future gives clear, real-time threat alerts that help me stay ahead of security issues. It’s easy to understand and saves me time when making quick decisions
What do you dislike about the product?
Sometimes the platform can feel a bit overwhelming with too much information, and it takes time to filter out what’s most important. The user interface could also be more intuitive for new users.
What problems is the product solving and how is that benefiting you?
Recorded Future helps me identify and respond to cyber threats faster by providing real-time threat intelligence from multiple sources. This improves our security posture, reduces incident response time, and helps us make better-informed decisions.


    George A.

Satisfied customer review

  • April 29, 2025
  • Review provided by G2

What do you like best about the product?
It enables a proactive, intelligence driven security operation. Super easy to learn and use.
What do you dislike about the product?
Its been broken down into separately priced modules. I was a user when it was all one license.
What problems is the product solving and how is that benefiting you?
Greater visibility into our emerging threats, particularly when it comes to fraud prevention and protection of our brand. Excellent tool for brand protection and detection of domain typosquatting.


    Neha O.

Good and Best to Use

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
Everything was smooth and understandable which made it easy to use for us
What do you dislike about the product?
It can be better in terms of visual presentation.
Everything else is better
What problems is the product solving and how is that benefiting you?
It helped in terms of security. It has reduced the risk of attack on system.
It has multiple tools inbuild and it helps in getting everything at one platform


    Muhammed M.

Good

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
Best threat intelligence company and cloud enterprise
What do you dislike about the product?
It can improve some its unified interface.
What problems is the product solving and how is that benefiting you?
Its better to manage the service now data


    Krishna K.

Recorded Future: A Powerful Ally in Threat Intelligence

  • April 27, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Recorded Future is how it combines machine-speed intelligence gathering with human expertise, making threat data not just fast but actionable.

The platform’s ability to pull from a vast range of open, closed, and technical sources — and then prioritize threats with clear risk scores — really helps security teams move from reactive to proactive defense.

Plus, the real-time alerts and the way it integrates with other security tools make it feel like a natural extension of a SOC, not just another separate dashboard.
What do you dislike about the product?
One thing I dislike about Recorded Future is that the platform can sometimes feel overwhelming — especially at first.

Because it pulls from so many sources and generates so much intelligence, it can lead to alert fatigue if it’s not carefully fine-tuned. Also, the cost can be a barrier for smaller teams or companies without big security budgets.
What problems is the product solving and how is that benefiting you?
Recorded Future is solving the problem of slow, fragmented threat intelligence by providing real-time, centralized insights from thousands of sources across the web, dark web, and technical feeds.

This benefits me (or users) by allowing faster threat detection, better risk prioritization, and more informed decision-making, ultimately reducing the time and effort needed to identify and respond to cyber threats. It turns what used to be a manual, reactive process into a streamlined, proactive strategy.


    reviewer1607682

Integrating intelligence within systems refines threat detection and provides enriched data insights

  • March 18, 2025
  • Review provided by PeerSpot

What is our primary use case?

Recorded Future is my main threat intelligence platform that provides alerts regarding brand protection, relevant threat actors, threat groups, and intelligence vulnerabilities. I use it for research and threat hunting.

What is most valuable?

The integration of Recorded Future with my SIEM, specifically Splunk SIEM, has been extremely valuable. Having a layer of intelligence within my SIEM that reflects in Recorded Future, and being able to enrich the data at my SIEM, offers various angles that I wouldn't be able to see without it. Recorded Future allows me to maintain very accurate alerts.

What needs improvement?

Their research capabilities and the human aspect should be more effective. The Insikt Group covers a narrow range of areas, which doesn't reflect my needs. Their research should be wider and more in-depth.

For how long have I used the solution?

I have been using Recorded Future for almost six years in my current position, and in my previous work, I used it for two years.

What was my experience with deployment of the solution?

I did not encounter any specific deployment issues.

What do I think about the stability of the solution?

Recorded Future is very stable, with a rating of nine, but sometimes it is a bit slow, possibly due to my region.

What do I think about the scalability of the solution?

I rated its scalability as eight. Being a SaaS, Recorded Future generally does a good job in terms of scalability.

How are customer service and support?

The customer support is frustrating and not efficient. They always request logs and screenshots that seem irrelevant. This leads me to avoid using their help desk.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Before Recorded Future, I used IntSights, now Rapid7. IntSights was not valuable, outdated, unscalable, and had poor coverage of sources.

How was the initial setup?

The initial setup was somewhat challenging, and I would rate it between five and six. They need to optimize this process in future updates. While starting with the platform takes a few minutes, seeing real benefits and working efficiently takes a couple of weeks.

What about the implementation team?

The deployment involved the SecOps team integrating the API from Recorded Future to my SIEM and myself, the threat intelligence manager.

What's my experience with pricing, setup cost, and licensing?

I am not the person responsible for purchases, but it's known that Recorded Future is expensive, with a personal rating of eight for cost.

Which other solutions did I evaluate?

I evaluated IntSights, Cybersixgill, and Mandiant before choosing Recorded Future, as it was the best among those options.

What other advice do I have?

Overall, I would rate Recorded Future as eight. I don’t have any immediate advice for new users. I need to think more about it.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Vivek J.

Powerful threat intelligence tool for brand protection.

  • November 25, 2024
  • Review provided by G2

What do you like best about the product?
Depth of insight and easy of use UI.
Cloud platform that provides end-end intelligence from adversaries to infrasture.
Good visibility through Recorded future identity module about account compromise.
What do you dislike about the product?
Licencing module is quite expensive.
Customer Support can be improved
What problems is the product solving and how is that benefiting you?
Brand protection and prevnting from active domain impersonation.


    Banking

Strong, experience and knowledgeable team

  • November 21, 2024
  • Review provided by G2

What do you like best about the product?
Rich collection of data and Excellent team
What do you dislike about the product?
Portal is bit confusing and also exhaustive.
What problems is the product solving and how is that benefiting you?
Good ASM coverage


    Pagidipalli G.

Recorded Future TI was Good, but more enrichement is needed about IOC's

  • November 18, 2024
  • Review provided by G2

What do you like best about the product?
Threat Intelligence and Sandboxing and Extension
What do you dislike about the product?
Customer Support is doesnot responf that much.
What problems is the product solving and how is that benefiting you?
Ip enrichment and Information Gathering.