Network for Good
Bonterra TechnologiesReviews from AWS customer
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Quality donor software, marketing tools could use an upgrade
What do you like best about the product?
I've gotten a lot out of N4G's donor management system. It's good at identifying duplicates so we don't email the same people twice, and can track incoming donations easily and effectively.
What do you dislike about the product?
While the team is always upgrading their outbound marketing, I've found it a bit limiting to-date. If you use MailChimp, for example, you will find that MC's analytics and templates to be of higher grade.
What problems is the product solving and how is that benefiting you?
We switched to this platform recently because of problems we were experiencing using another donor management platform. (The other one was way too hard to set up and included limited support.) So far, we have seen an increase in our online donations and found it easier to segregate our lists to send constituents targeted messages.
Recommendations to others considering the product:
This platform is great for a small/medium non-profit. I think even larger non-profits might find value in it (I'm just not familiar with the higher tiers of service.) They have a fantastic support team and on-boarding was a breeze.
I know we get donations from here
What do you like best about the product?
Every once in awhile, we receive funds from Network for Good
What do you dislike about the product?
I have no idea where the funds come from and it's often hard to login and see where they're from
What problems is the product solving and how is that benefiting you?
It must be connected to some social network or some funding platform that Network for Good then sends over to us.
Network for Good Review
What do you like best about the product?
Easy tracking, reports pull quickly, interface is easy once you get the hang of it.
What do you dislike about the product?
Difficult for customers to navigate. Takes a little hand holding to get our donors through it.
What problems is the product solving and how is that benefiting you?
Enables us to process monthly pledges at a discounted rate from processing them through our CRM.
Recommendations to others considering the product:
It's a fair software. Seems to work well although it's the primary pledge software I've worked with.
There are better platforms out there!
What do you like best about the product?
We have transitioned away from using the N4G platform because it is not as donor friendly. However, it does track all of the necessary stats.
What do you dislike about the product?
Not as donor/user friendly as we would like it to be.
What problems is the product solving and how is that benefiting you?
It is an online donation platform for our fundraisers.
Recommendations to others considering the product:
Use Classy.org instead!
Modern Interface and Set up
What do you like best about the product?
The design is very modern and clean. They have a great set up process that is user friendly.
What do you dislike about the product?
The fees are a little high. I would like to see an option for donors to give through their checking account for a lower fee since there isn't a credit card fee for those transactions.
What problems is the product solving and how is that benefiting you?
Donation Page
Recommendations to others considering the product:
It will add a professional touch to your donation page.
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