Network for Good
Bonterra TechnologiesReviews from AWS customer
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Great advice, easy to use
What do you like best about the product?
Network for Good provides instant and helpful feedback. They always follow up and are willing to work with individualized timing schedules.
What do you dislike about the product?
Reviewing duplicate contacts is annoying.
What problems is the product solving and how is that benefiting you?
It's great to be able to manage our donors, track funding, send mass emails, and receive super helpful advice from Network for Good. I don't imagine we would have had the tools and motivation to publish a #GivingTuesday campaign without their help.
Recommendations to others considering the product:
Great software and support, but be sure that your nonprofit is ready for the next step, because it is a significant financial commitment.
Intuitive, Comprehensive Platform Designed for Not-for-Profit Sector
What do you like best about the product?
It's a one and done tool that speaks nonprofit. CRM, donor management, peer-to-peer, events, eblast, online donations, and relevant, prompt technical support and resources all in one product that understands the needs of nonprofits.
What do you dislike about the product?
It's a little clunky to link individual contacts with the organization they represent. Also, somewhat cumbersome to enter records for two or more people in the same household in a way that avoids duplicate communications when mail merging for print or electronic communication, campaigns.
What problems is the product solving and how is that benefiting you?
Integrated tracking of campaigns, donations, and metrics. Rapid donor acknowledgements and communication.
Network For Good is the way to go!
What do you like best about the product?
I LOVE their customer service and how user friendly the donor management and fundraising pages are!
What do you dislike about the product?
Honestly, I have not had any issues in my about 10 months of using Network for Good. I noticed duplicate payments once and I called and they fixed it right away.
What problems is the product solving and how is that benefiting you?
I haven't used the filters much but I love the automatic emails that tell me who has donated, what amount, and provides details of donors in a given month.
Recommendations to others considering the product:
Use Network for Good!!
Network For Good
What do you like best about the product?
The ease of the website as well as the availability of someone via chat if I have any questions regarding a task. I also love that letters and email blasts are easily saved for future use.
What do you dislike about the product?
The only thing I am not keen on is the removal of duplicates. The system is great about identifying them, but the process is a bit time consuming to go through all of them after an import of contacts.
What problems is the product solving and how is that benefiting you?
We are able to track donations and use it for campaign management. So far, Network For Good has been a great tool.
NFG has provided us with a more streamlined donor database sytems saving us valuable time.
What do you like best about the product?
Easily recording donations and sending receipts
What do you dislike about the product?
Event and campaign pages. It is frustrating not being able to add specific fields to our form to collect specific data. Also would like more flexibility when creating campaign pages (ie, color schemes and pictures).
What problems is the product solving and how is that benefiting you?
Online giving and a cleaner, more streamlined donor database.
Recommendations to others considering the product:
Highly recommend for donor management. If you want a robust event management program as well, NFG isn't for you.
Good platform for non-profits!
What do you like best about the product?
We switched to Network for Good because we needed to integrate our donor management and fundraising efforts into one place. The platform has been extremely easy to use and we are starting to feel more organized and efficient. The staff is extremely helpful and supportive!
What do you dislike about the product?
So far, we are very satisfied with the service.
What problems is the product solving and how is that benefiting you?
The fundraising campaign options have helped share our message and work toward our fundraising goals.
Recommendations to others considering the product:
Do the demo with a representative. They are very good at explaining features and answering questions that are specific to your organization.
Great update for our nonprofit
What do you like best about the product?
Ease of use, especially with exporting reports.
What do you dislike about the product?
The event pages don't allow for custom questions and ticketing that I require.
What problems is the product solving and how is that benefiting you?
Being able to export data much easier and quicker than before.
Recommendations to others considering the product:
Attend a webinar and try it for yourself. It's very user friendly and a solid donor management system.
Great customer service and easy to use program
What do you like best about the product?
I love the visuals it creates for me so I can use those visuals and reports with my boss and board members. I also appreciate that it's easy to segment into campaigns and designations and the email communication piece, which we use frequently for our e-newsletters.
What do you dislike about the product?
Our main problem is that when we receive money through Network for Good it comes into our account as "Network for Good" instead of being separated into specifics such as "donation" or "annual event," which makes it difficult for our accounting and development departments to be on the same page.
What problems is the product solving and how is that benefiting you?
We've been able to better keep track of our donors and actually have reporting numbers to present to our donors and board.
Recommendations to others considering the product:
Consider what your priorities are - for us, the ease of use and the integration of peer-to-peer, everyday giving, and events was extremely important to us so although the accounting problem is an issue, we just make sure development and accounting works together closely to make sure the numbers are accurate. It is also a newer program so they are constantly putting out updates and improvements.
An improving service.
What do you like best about the product?
The email system is finally taking off.
What do you dislike about the product?
Creating labels is beyond difficult. Direct mail is used on a daily basis for most nonprofits no idea why this hasn't been improved.
What problems is the product solving and how is that benefiting you?
Understanding our viewers. Knowing them based on past conversations and data we have.
Recommendations to others considering the product:
Give them a shot. Nothing like what they were a year ago. So expect constant improvements.
Well thought out suite of programs that are interconnected. Still needs some sophistication.
What do you like best about the product?
The fact that it is interconnected and things are linked so it saves work and making typing mistakes.
What do you dislike about the product?
It links some things automatically that should not be linked. Users should be able to make the "linking" decisions.
What problems is the product solving and how is that benefiting you?
On-line giving is automatically entered into the "donor management" database.
Recommendations to others considering the product:
It is a very good product. It still need some work for more sophisticated users, but it is very well thought out and integrated.
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