Network for Good
Bonterra TechnologiesReviews from AWS customer
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Network for Good makes fundraising easy.
What do you like best about the product?
Network for Good makes fundraising easy with their robust back end. The interface is clean and easy to use. I love the new editing tool for creating fundraising pages: so much easier than the previous versions! The pages are modern, cleaner, and easier to navigate than the older pages. Overall, the experience is much improved. Network for Good has excellent customer service. No matter when or how I contact them their support team gets back to me quickly and with a solution.
What do you dislike about the product?
The reporting feature on the new pages leaves some things to be desired. It is more difficult to search for a specific gift or donor, and the canned reports don't always provide what I need.
What problems is the product solving and how is that benefiting you?
Network for Good is my organization's main fundraising platform. We use it for any online donation that we solicit, including annual fund and special initiatives. The platform keeps the technical side of online fundraising simple so we can focus on the most important aspect: our donors.
Great customer service with Network for Good
What do you like best about the product?
The customer service experience- phenomenal.
What do you dislike about the product?
We find the head of household label awkward.
What problems is the product solving and how is that benefiting you?
Network for Good allows us to create simple, easy reports about our fundraising efforts. We can now easily track our fundraising efforts,, monitor annual progress and retention, and provide donors with a simple, elegant experience when they use the system to make a contribution.
Recommendations to others considering the product:
If you are looking for a system that can provide reporting features about your contributions, has CRM and task calendaring features, can help with event ticketing and peer-to-peer fundraising as well as web-based contributions AND is intuitive to use and does not require rigorous ongoing training for your entire team - this may be a great fit for your organization. We have been very pleased with our customer service experience, and NFG offers a range of webinars and technical assistance offerings.
Lagging behind other options
What do you like best about the product?
Network for Good is easy to use in that it's simple and get's the basics needed done.
What do you dislike about the product?
Network for Good is lagging behind in terms of text-to-give, user interface, making it simple to donate and fitting into an already created organization's website.
What problems is the product solving and how is that benefiting you?
Network for Good was used for fundraising and donor management. However, having it redirect to a different URL from our website made it difficult to fully use all the technology and capabilities available and didn't integrate well for our needs.
Recommendations to others considering the product:
Network for Good is lagging, especially when it comes to the services offered for the price, and it would be helpful if the capabilities could be implemented directly into the website and incorporated text to give.
Easy to use
What do you like best about the product?
I find pulling reports and donation tracking to be very easy. Payment is timely on the 15th of each month. Fees are reasonable. Customer support is responsive. I also like their blog/webinars.
What do you dislike about the product?
I don't dislike anything, but I also don't use NFG as our main fundraising page. I mostly interact with them via facebook donations and corporation donations that use NFG, but my experience has been good.
What problems is the product solving and how is that benefiting you?
We use them as an alternate donation processing option for donations made outside our online donation page (we use Bloomerang for donations) and I use their webinars and blog for professional development.
Excellent, Inexpensive, Basic CRM
What do you like best about the product?
I like how easy it is to set up your personalized donation page. The tips that they provide as you walk through each step in addition to the ease of implementing organization specific branding is just excellent. I also really appreciate all of the free webinars and training that is provided even with the most basic paid membership. I feel like my organization got more than its money's worth out of this product.
What do you dislike about the product?
Honestly, I like almost everything about Network For Good. If I had to pick a negative, I would have to say that I don't like that there are so few customization options for branding the donation landing page. It would be nice if it could be customized just a bit further to really fit seamlessly into an organization's website.
What problems is the product solving and how is that benefiting you?
Before Network For Good there were very few donor database options available for small organizations that just can't afford the price tag of a product like Raiser's Edge. NFG fills that gap. My organization was able to use this to really upgrade our donation widget and landing page on our website and to begin to track donations more effectively over time. It also really eased up the backend workload of distributing tax exempt letters for every donation, because it was automated through their system. For a smaller non-profit, I cannot recommend NFG highly enough.
Network for Pushy Sales
What do you like best about the product?
The informative emails sent to those interested in possibly pursing a course with NFG
What do you dislike about the product?
I dislike how pushy the salespeople can be to get a person to invest heavily in Network for Good
What problems is the product solving and how is that benefiting you?
We use Network for Good to stay atop marketing and informational tremds
May fill your needs-certainly worth looking at seriously
What do you like best about the product?
They work hard at being responsive to non-profits especialy medium to smaller ones. While no system is going to be perfectly adaptable to every organization (not even custom systems fall short in some respect), they do try to make this work as much as possible for every possible situation that they can. The effort is commendable.
What do you dislike about the product?
The cost was just a bit more than our organization could come up with even if the software was successful in bringing in more funds. Our board couldn't envision the ROI as being successful for us.
What problems is the product solving and how is that benefiting you?
This is not applicable for us as we went in a different direction.
Recommendations to others considering the product:
Evaluate 3-4 before settling on anything-it's not that this is a bad deal because it certainly isn't. It's just that you need to be right with your decision. It wasn't right for us-but it could be ideal for you.
Good starter to collect online donations
What do you like best about the product?
Network for Good was the product we used to first collect online donations. I liked that it was a charity in itself. I liked that it allowed for the donor to pay the processing fee.
What do you dislike about the product?
I disliked that it took a month or longer for our charity to receive the funds. I dislike that a donor has to create a login and password in order to make a donation. The transaction fee is a bit high compared to other competitors.
What problems is the product solving and how is that benefiting you?
We needed a platform to collect online donations and this product allowed us to do that. Our online donations increased because we had the option for donors to donate at our website.
Easy, user-friendly network
What do you like best about the product?
It’s interface is user friendly from both user and administrator. It’s easy to add content and to add requests.
What do you dislike about the product?
Some of the pages can be a little long and clunky but it’s not necessarily difficult to navigate.
What problems is the product solving and how is that benefiting you?
The ability to let organizations submit requests to companies for giving and donations.
Recommendations to others considering the product:
Great product and user friendly.
Stellar Platform for Non-Profits
What do you like best about the product?
Customer service and easy to use templates.
What do you dislike about the product?
Nothing at present stands out, but it does take a bit to educate one's self.
What problems is the product solving and how is that benefiting you?
Streamlining my database.
Helps me target donors based on past giving, potential giving, and involvement with organization. Benefit is the time saved using NFG.
Helps me target donors based on past giving, potential giving, and involvement with organization. Benefit is the time saved using NFG.
Recommendations to others considering the product:
This system is very easy to use and takes little training because so much is self-explanatory. The customer service is fantastic, too. Always responds with answers and if you need more they do they research to find your answers.
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