Network for Good
Bonterra TechnologiesReviews from AWS customer
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Fantastic database for non-profit organizations!
What do you like best about the product?
I love how easy the database is to use. It is very intuitive and tech support is readily available when we have questions. The dashboard and reminder features are very helpful in managing day-to-day fundraising tasks. The built-in email manager is fantastic; there are pre-set templates or you can easily create your own. The emails look great and we've had great open rates using the NFG email platform. It's a great system overall!
What do you dislike about the product?
Nothing at this time; we've enjoyed everything about Network For Good and don't have any changes to suggest.
What problems is the product solving and how is that benefiting you?
Network for Good allows us to track our donors and campaigns in one system, which is a benefit to not only our organization, but our donors as well. The online donor pages are easy for donors to use and integrate seamlessly with our database. We also really enjoy the tips that Network for Good offers about fundraising and marketing our efforts. The email system is incredible; easy to use and it looks great!
Recommendations to others considering the product:
This is a very user-friendly, intuitive database. It is perfect for any size non-profit and will help you manage your donors and fundraising campaigns. Tech support is fantastic and will answer any questions you have quickly!
This software is the best
What do you like best about the product?
As Development Director for a nonprofit, it is imperative that I stay in front of my donors at all times. Network for Good sends me prompts as reminders to communicate with my donors. They send me ideas to make communication meaningful and their reports are top notch.
What do you dislike about the product?
I really can't say. Perhaps they could improve on their event management reports but other than that I am pleased.
What problems is the product solving and how is that benefiting you?
Communication scheduling. Lapsed donor tracking. Donation trends.
Simple and Clean Platform with Outstanding Customer Service
What do you like best about the product?
The resource library and live chat box makes the platform easy to navigate without any issues!
What do you dislike about the product?
No issues so far, although I am still relatively new to the system.
What problems is the product solving and how is that benefiting you?
I am tracking and analyzing the financial donations that come into our organization - Network for Good has facilitated this process in a streamlined way.
Recommendations to others considering the product:
Very user-friendly software and top-notch customer service!
Network for Good, good for non profits
What do you like best about the product?
I like that it gives me a great venue to get donations for a non profit without high fees
What do you dislike about the product?
It is not as user friendly as some other venues that do cost more
What problems is the product solving and how is that benefiting you?
A platform for getting donations from our constituents in a free and simple platform
Recommendations to others considering the product:
It is an easy and straightforward program and great for the small non profit that can't invest a lot into donor software.
Great donor managment/giving solution for a small non-profit
What do you like best about the product?
I love that Network for Good sends all the receipts and keeps our donors organized. That's something that was a major task for us in the past. The support with webinars and emails is awesome as well. And I feel like I have a team behind me that is always checking in to be sure I have all I need to be successful.
What do you dislike about the product?
I haven't found anything that I dislike about Network for Good. The only thing that could make it better is if it was free!
What problems is the product solving and how is that benefiting you?
Management of our giving and donors is the biggest problem that it's solved for us. I love that I can click a button and prepare an acknowledgement letter or email. I also get a lot out of the webinars. We've been in business for 12 years but I still learn things from every one I attend. We are a non-profit ranch that works with veterans and first responders. There are so many parts to what we do; it's great to be able to not have to worry about donor management!
Recommendations to others considering the product:
Network for Good is a great partner for a small non-profit. It is much more economical than having an accountant handle all giving and donor management. I feel like I have a whole team helping me with donor management, crowd funding, general donations, fundraising in general and admin activities. I like that certain of the webinars are repeated weekly so I can attend more than once if I forget things. Definitely worth the investment!
Great Donor System
What do you like best about the product?
NFG is a great system to actively get involved and reach out to the donors. There are multiple different ways to engage them. Also the staff support is quick and efficient whenever their is an issue or misunderstanding.
What do you dislike about the product?
When there are similar profile the informal and formal greetings are linked between the profiles. It would be nice to have an option to select whether this is ok or not.
What problems is the product solving and how is that benefiting you?
Donor's need more engagement and acknowledgement. We are looking forward to using the person to person fundraising pages.
Recommendations to others considering the product:
Changes are necessary for growth. Do not lose heart, keep trying.
Great entry level CRM for donor relations
What do you like best about the product?
We chose this because of the personal coaching we are getting in our fundraising efforts. That is truly the best use of our money. I also like the simplicity of the interface, even though there is a learning curve. I know as a small nonprofit, we don't have whole days that we can devote to this process, but by spending 30-60 minutes in the system, getting things set up, etc. it's getting more intuitive.
What do you dislike about the product?
Event management is clunky for the somewhat complex events we do. Also, some of the basic things you would think would be just one button require multiple steps. For example, there is not a box to check to mark a donor as deceased or to set them as inactive so that they don't appear in current reports. It's a multi-step process for something that you'd think would be more automated.
What problems is the product solving and how is that benefiting you?
While I can fundraise through sheer force of will, it is not my area of expertise. Working with a fundraising coach has helped immensely! We now have a standard individual giving brochure that our board members are proud to share, a corporate case for support that paves the way for corporate sponsorship, and guidance about where to put my limited time and money for the best return.
Recommendations to others considering the product:
Tech support is not instant, but they are persistent in helping you do what you need to do. Also, I run a multi-arts Festival. That was not an option in the list of industries that I had to select. I'm dealing with a broad scope of supporters and interests.
Great Fundraising Software!
What do you like best about the product?
What I like best about Network for Good is that all the tools and data that we need to manage our giving programs are located in one place. The Dashboard provides us a real-time snapshot of our key analytics so we can be proactive to avoid revenue shortfalls or to maximize giving opportunities.
What do you dislike about the product?
There is very little to dislike about this fundraising management system. The email blast templates are very restricted, but there a large number of styles so it is very easy to find a template to fit our needs.
What problems is the product solving and how is that benefiting you?
We are a faith-based, not-for-profit organization that is only a few years old. We addressing a great need in our community that requires a regular giving stream to fund our services. NfG helps us be professional in our fundraising without being professional fundraisers.
Recommendations to others considering the product:
Network for Good provides a comprehensive platform to manage all the aspects of our not-for-profit's giving, donor management, and donor communication systems. The dashboard gives you a real-time summary of your key analytics, active campaigns, current tasks, and recent activity. Network for Good makes it easy to load and update donor and prospect contact profiles. The Communication tab makes it easy to not only communicate with your audiences via multiple channels, it also allows you to target specific donor demographics. The ability to create campaign landing pages makes it easy to create a professional looking, and highly functional giving channels for specific giving campaigns.
One stop shop for non-profits
What do you like best about the product?
Network for Good is a great tool for non-profits because it has everything you need. Donor management, email blasts and text messages, campaign and event pages, etc. all in one service that is user-friendly.
What do you dislike about the product?
In our transition to Network for Good from Salesforce, Network for Good was supposed to review our donor list for the deceased and bad addresses. With our first direct mail campaign, we received at least 200 back for incomplete addresses, incorrect zip codes, or because the addressed was deceased.
What problems is the product solving and how is that benefiting you?
It saves us time and money by being able to do a lot of our development tasks in one software program. Instead of paying for a donor management system AND a system to manage donations AND a communications system, we do it all in one.
Efficient but limited donor campaigns
What do you like best about the product?
Setting up a Network for Good page is relatively easy and painless. For small NPOs, this is particularly helpful.
What do you dislike about the product?
The platform is very limited and not flexible to accommodate specific needs for a given NPO. Furthermore, the sales video is a bit of a bait-and-switch: the promises in that video are for the premium package only, but that was not clear when my director of development watched it and signed up.
What problems is the product solving and how is that benefiting you?
We opted for Network for Good to get a modern, stylish donation page that made it easy on donors and also easier for our very small staff to receive online donations.
Recommendations to others considering the product:
Network for Good is a great site for NPOs that have a straightforward donation system. In our case, we offer a whole lot of different programs, some of which require a low processing fee ($35-$50). While customer service assured us that we would be able to set up a second "campaign" to collect those fees, the template would not allow any changes, so people trying to pay the processing fees were confused by all the donation language. We tried it for a few months and decided to go back to Greater Giving for our processing fee system, which means we are running on two platforms.
For our big annual fundraiser, we wanted to set up a temporary campaign (three months) to allow for those specific 4-6 figure donations, but we would have had to pay for an entire year of service for that page. This made the cost untenable.
So, do your homework, ask a ton of questions. Network for Good may be the right fit for you!
For our big annual fundraiser, we wanted to set up a temporary campaign (three months) to allow for those specific 4-6 figure donations, but we would have had to pay for an entire year of service for that page. This made the cost untenable.
So, do your homework, ask a ton of questions. Network for Good may be the right fit for you!
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