Network for Good
Bonterra TechnologiesReviews from AWS customer
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Easy to use, great capabilities
What do you like best about the product?
The user interface is great and easy to use. We are able to use Network for Good as our CRM, donor database, email system and for our fundraising campaigns, including in-person and peer-to-peer. I also appreciate their dynamic approach to serving their clients. When everything went virtual in 2020, NFG immediately went to work not only providing webinar series to support their clients, but also created a new feature so we can host virtual events through their platform as well.
What do you dislike about the product?
It takes a little longer than I would like for their support team to get back to me on questions.
What problems is the product solving and how is that benefiting you?
We were using a different systems for our email system, donor database and event registration. With Network for Good, we have been able to bring everything into one system plus add additional capabilities such as peer-to-peer fundraising, video messaging and text-to-give.
Record keeping and usability
What do you like best about the product?
I like that it takes the incoming donations and puts them into graphs that are immediately visible to monitor. NFG is also fairly easy to learn how to use for creating communications, whether that be emails or creating newsletters.
What do you dislike about the product?
As much as I like it, as a NPO, I wish it were a little less expensive.
What problems is the product solving and how is that benefiting you?
By using NFG over the last few years, we have a better handle on who donates, when, and how much. This has helped us improve our fundraising efforts by making us more focused. We have increased the number of recurring donors since using NFG!
Review for NFG
What do you like best about the product?
It's hard to pick 1 feature. As a volunteer manager, I LOVE the ability to send AND track mass e-mails and videos. I also appreciate the ability to track the in-kind value of volunteer hours. The home page gives an easy-to-read snapshot of giving and donors too. And the fundraising/development coaching was an added cost but worth every penny. adding this to our package raised our "game" significantly.
What do you dislike about the product?
As a volunteer manager, I would appreciate being able to: track the number of volunteer hours; add a field to the giving page to track in what areas the volunteers serve; and the ability to create a report of volunteer hours given AND their in-kind value in total, not just what individual volunteers donate. While these measurements should not be used for accounting purposes, having the ability to track and report this info would greatly assist us in marketing the impact of volunteer (who are donors BTW) service within our org.
What problems is the product solving and how is that benefiting you?
NFG opened avenues to be more creative in communicating with volunteers. The available metrics help me see what messaging is effective.
Sending e-mails that include the total in-kind value of volunteer service helps to personalize messages and make financial asks at the end.
Sending e-mails that include the total in-kind value of volunteer service helps to personalize messages and make financial asks at the end.
Recommendations to others considering the product:
NFG may appear more expensive when comparing CRM's. But the features and customer support are work every penny. I have used 3 different databases and NFG is by FAR the most intuitive and easy-to-use.
Great product/easy to use
What do you like best about the product?
The platform is easy to use and intuitive to our needs.
What do you dislike about the product?
Sometimes I get a little confused about where to go for certain features.
What problems is the product solving and how is that benefiting you?
The platform has allowed up to take donations all in one place and keep track of what part of our agency they go to.
Network for Good Fundraising software made it possible to exceed our fundraising goals by 40%.
What do you like best about the product?
The support team stuck by me, going above and beyond to be sure I was successful.
What do you dislike about the product?
I have no dislikes to share at this time.
What problems is the product solving and how is that benefiting you?
We are growing our donor base, finding new ways to fundraise virtually, collecting data, and keeping our donors engaged.
Why I use Network for Good
What do you like best about the product?
NFG has all the components I need to manage donors. I particularly like the email blasts creation features and the ability to send video acknowledgements to donors.
In addition it's very easy to reach NFG support to deal with any questions or problems I may have. Support always responds quickly to any questions.
In addition it's very easy to reach NFG support to deal with any questions or problems I may have. Support always responds quickly to any questions.
What do you dislike about the product?
I don't have any dislikes. The donor managements are full featured and the software works very well.
What problems is the product solving and how is that benefiting you?
Our main problem is keeping donors informed about the effectiveness of our organization. There's a lot going on and NFG provides the tools to keep donors informed. Video messages to groups of donors and to individuals get a positive response and increase donor involvement. This is very beneficial to the unique work we do.
SRS Raise the Roof Foundation
What do you like best about the product?
Network for Good's donor management tools provide us with a user-friendly and intuitive platform to maintain and create donor records, activate various communication channels and retrieve key reports, all of which help us manage our donor data better and improve our donor relationships. We also find the fundraising pages easy to create and promote.
What do you dislike about the product?
Until just recently, Network for Good did not include an auction feature, a fundraising initiative that we use regularly with our signature events. The lack of this tool necessitated us outsourcing our auction service provider, then having to import that data into our NFG system.
What problems is the product solving and how is that benefiting you?
Until we subscribed to Network for Good, our donor records were maintained on spreadsheets by a prior administration. NFG enables us to capture all key data about our donors and their giving in a professional and easy to use platform. Differentiating fundraising campaigns with the fundraising pages has also decreased the need for more traditional print and e-promotion for each initiative.
Recommendations to others considering the product:
Nonprofits searching for a user-friendly, intuitive donor management system should take a look at Network for Good.
Great Customer Support
What do you like best about the product?
We are still in our first year of Network for Good. It was easy to implement, and the customer support has been excellent.
What do you dislike about the product?
It does require an investment of time to learn, but I haven't found a downside yet.
What problems is the product solving and how is that benefiting you?
The system allows members to make online payments, donations, and sponsorship. It also integrates into our existing webpage.
Wonderful
What do you like best about the product?
The database has so many features that we can use for events, and we can keep track of the different designations.
What do you dislike about the product?
We would like to see an app for our mobile phones so that that staff can take donations can take donations and have them go directly into the NFG database.
What problems is the product solving and how is that benefiting you?
We would like to see an app for our mobile phones so that that staff can take donations can take donations and have them go directly into the NFG database. The database has so many features that we can use for events, and we can keep track of the different designations.
Network For Good review
What do you like best about the product?
All the amazing templates for email blasts, newsletters and other donor messaging tools.
What do you dislike about the product?
There are almost TOO many choices/designs/options.
What problems is the product solving and how is that benefiting you?
I am utilizing more creative communication tools and better reports for tracking and engaging donors.
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