Network for Good
Bonterra TechnologiesReviews from AWS customer
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Informative Sessions and Webinars Make a Difference
What do you like best about the product?
The info sessions and webinars are very helpful.
What do you dislike about the product?
Not being able to call and talk to someone right away for help.
What problems is the product solving and how is that benefiting you?
Donor management organization and volunteers for our non-profit can be difficult. NFG helps with that.
Easy to Learn with Excellent Support Resources
What do you like best about the product?
Easy to learn - so much I still haven't learned, but have access to videos and chats when I am ready!
What do you dislike about the product?
So far, we haven't located a down side!!
What problems is the product solving and how is that benefiting you?
Easy reporting and tracking of donors in whatever way we need to.
Effortless Setup, Exceptional Fundraising Features
What do you like best about the product?
I highly appreciate Bonterra Network for Good's email capability and donor information capability, finding them exceptionally easy to use and effectively integrated. This seamless incorporation significantly enhances my fundraising efforts by streamlining communication and providing comprehensive donor insights. Additionally, the initial setup process was impressively straightforward, as the platform handled data migration smoothly, facilitating a hassle-free transition to the new system. This positive experience is further supported by my high likelihood of recommending Bonterra Network for Good to others, reflecting my confidence in its features and benefits.
What do you dislike about the product?
I dislike the reliability of the system. It poses challenges in maintaining consistent performance, which is crucial for my fundraising activities. Unreliable systems can lead to disruptions in donor stewardship and affect overall productivity.
What problems is the product solving and how is that benefiting you?
I use Bonterra Network for Good for donor stewardship and appreciate its easy-to-use email and donor information capabilities, which are incorporated together effectively.
Automates Donor Management, Needs Better Customization
What do you like best about the product?
I use Bonterra Network for Good because it's simple to use and automates a lot of functions that save a significant amount of time, especially for donor management. This automation streamlines many tasks, allowing me to focus on other important areas of our operations. I also find it very beneficial for tracking donations and donor communications. The system effectively maintains our records of donor donations and the history of when people donate, providing a comprehensive view of our fundraising efforts. Furthermore, it provides templates for fundraising emails and automatically sends thank you messages to donors, ensuring that our communication is both effective and efficient. The donation processing capability is another feature that I appreciate, as it helps manage the financial aspects seamlessly. Overall, the system's ease of use and time-saving automation features are what I like most about Bonterra Network for Good.
What do you dislike about the product?
I find that the templates for the donation page are limiting in terms of customization options. There are constraints on how much I can customize, particularly regarding images and text formatting for things like donation impact statements. Additionally, the email creation software can be quite tricky to use, limiting my ability to do all the customization that I desire.
What problems is the product solving and how is that benefiting you?
I use Bonterra Network for Good to track donations, maintain donor records, automate communication like fundraising emails, and process donations efficiently, saving time in donor management.
Streamlines Donations, But Needs Clearer Event and Email Guidance
What do you like best about the product?
Network for Good is very helpful in the way that it collects donations and handles my donor lists and makes it easier for me to send out thank you letters to them.
What do you dislike about the product?
I think the least helpful thing is that when you are creating an event or making a letter or email, it doesn't explain enough what each function does as you are creating it, so I end up skipping a lot of it.
What problems is the product solving and how is that benefiting you?
Network for Good makes it really easy for people to donate and it makes it easy for me to keep in contact with my donors, with emailing and sending Thank You Letters. It is also good as a database that shows all of my donors and donations and we use that for research a lot.
Robust CRM with Room for Improvement in Reporting
What do you like best about the product?
I appreciate the functionalities provided by Bonterra Network for Good, including the CRM capabilities that help manage donor information and their contributions, both in-kind and monetary. I love the campaign and event management features that allow me to run campaigns, manage ticket sales for events, and have these seamlessly integrate with the CRM, ensuring all event information is transferred automatically. The ability to maintain ongoing communication and touchpoints with our donors is highly beneficial as it supports our organization's engagement efforts. Furthermore, I value the recent inclusion of AI, which has the potential to greatly enhance ease of reporting once further optimized, allowing for quicker access to data and insights needed for tasks like constructing reports for donor management. At this time, AI tool was not able to successfully pull this report for me. The ability to handle mass email and text communications within one platform is incredibly advantageous. I consistently recommend Bonterra Network for Good on various platforms, committees, and partnerships due to these valuable capabilities and the platform’s forward-thinking direction in donor engagement and relationship management.
What do you dislike about the product?
I find it challenging that there is a lack of user-friendly reporting functionalities within the system itself. Having to export data to Excel spreadsheets for further manipulation is cumbersome and inefficient, especially with over 5,000 donors in the management system. This process not only causes confusion but also introduces possibilities for human error. Additionally, the current AI integration has limitations, as it cannot yet produce specific reports, such as those needed for annual appeals (mass mail out process i need all donors (donations/ticket purchases/etc.) with mailing addresses present that have given within the last 3 years to our organization and include all major lifetime donors with mailing addresses ($5,000 and up) in one comprehensive report. There is no streamlined user-friendly reporting that can handle this request without spending hours reviewing Excel Spreadsheets. Furthermore, relying on third parties for verifying mailing addresses and manipulating data further complicates our workflow.
What problems is the product solving and how is that benefiting you?
I use Bonterra Network for Good to streamline donor management, campaigns, and event ticketing in one platform, enhancing donor communication. However, I face challenges with reporting ease and integration, often needing external tools for complex reports and accurate data handling.
Empowers Nonprofits with Efficient Donor Management
What do you like best about the product?
I find Bonterra Network for Good incredibly valuable for tracking donations and staying in contact with our donors, both individual and corporate. I appreciate its user-friendly interface, especially after transitioning from a manual tracking system. The integration for sending automatic texts and emails to sponsors is highly beneficial. It also supports us with event planning and budgeting, while enabling us to express gratitude and maintain constant communication with donors, which I find essential. The tracking feature is a major highlight, allowing for easy reporting and data management. I also appreciate that updates are made regularly, which keeps the service innovative and effective.
What do you dislike about the product?
We find the limitation on the number of users to be a problem, as it's currently only allowed to have three users. Our organization needs more access for additional users beyond the treasurer, president, and executive assistant.
What problems is the product solving and how is that benefiting you?
We use the product for donor engagement, event management, and financial tracking. It simplifies contact management and fundraising, enhancing budgeting and planning. Automated communication with sponsors and donors ensures effective interaction.
Everything You Need
What do you like best about the product?
Bonterra is an amazing software for fundraising, events, and auctions. The best feature is the fact that there are ALWAYS opportunities to learn. There are so many live training sessions, articles, video archives, and a chat feature.
What do you dislike about the product?
There really is no downside. If I had to choose one, I'd say that it can be overwhelming to get started. However, it is easy to find the answers to your questions and they are always rolling out new updates to make the experience even better.
What problems is the product solving and how is that benefiting you?
We are a small organization, and that means that we have a very small staff. Bonterra makes it simple for us to do the things that we need to do among the staff that we do have. Everything is streamlined and easy to manage.
NFG Review- From a Newbie
What do you like best about the product?
CRM management. Ease of use. Layout. Tracking donations very effectively.
What do you dislike about the product?
Not having notes for an organization link to a specific contact or vice versa. Event funcationality- specific to silent auction is clunky.
What problems is the product solving and how is that benefiting you?
Donation tracking is very effective when tracking ACH donations with the ability to accurately label these and connect with Quickbooks.
We love this platform for donations. The support staff is very helpful when we need help.
What do you like best about the product?
We really like the email option to reach our donors and parents.
What do you dislike about the product?
I do not have anything that I dislike about Bonterra
What problems is the product solving and how is that benefiting you?
It helps us be able to collect online payments
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