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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,112 reviews
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External reviews are not included in the AWS star rating for the product.


    Automotive

Organize Everything in one place with collaborative approach.

  • November 17, 2021
  • Review provided by G2

What do you like best about the product?
it is a place where teams from the organization build an open culture Environment .
What do you dislike about the product?
Complicated page structure sometimes difficult to find needed content.
What problems is the product solving and how is that benefiting you?
we solved many challenges by using confluence like creation of multiple pages to show project updates , status. Tools older versions, any important information about product and services that org is using.


    angela t.

Great place for documentation

  • November 16, 2021
  • Review provided by G2

What do you like best about the product?
Confluence is great for documentation. Our company uses to create "How to Guide" which is great because everyone will know where to go to find information when they have questions they can easily go to confluence. We also use confluence for project planning where is great.
What do you dislike about the product?
Sometimes I have a hard time using the search bar to look for past documentation and project plan.
What problems is the product solving and how is that benefiting you?
As I mentioned before, Confluence is a great place for an all-in-one library/glossary for everyone to find any info that can help them move forward with fixing site updates, learning new tools, and looking at past projects, and test everything is stored in one place.


    Eugene B.

A great tool to keep your documentation organized

  • November 16, 2021
  • Review provided by G2

What do you like best about the product?
There are several features that I found very helpful:
1. Folder system and version control that keeps your documentation organized and keeps track of historical changes
2. Seamless integration with Jira, which allows me to link the Confluence page to the Jira ticket if the ticket is getting too big
What do you dislike about the product?
I wish Confluence be simple like Word or Google docs when creating content.
I hope they address the editor's clunkiness: support drag and drop, and rethink advanced editing in general
What problems is the product solving and how is that benefiting you?
We keep our documentation centralized and updated with Confluence. It serves as a central knowledge base for the entire company.
By making this information available in one place, we streamline processes and are able to find right answers faster
Recommendations to others considering the product:
Consider this tool for centralized documentation hosting


    Ihor Z.

The great application for strengtening the teams collaboration

  • November 15, 2021
  • Review provided by G2

What do you like best about the product?
I like the useful and quite handy interface and the amount of help and FAQ information on the online forums and resources. The interface is more intuitive than with the similar software platforms, such as Bitrix24 or Notion.
What do you dislike about the product?
CVE-2021-26084 vulnerability found in Atlassian Confluence was quite disappointing, but as it is already fixed - nothing to worry about. I would like to see improvements in security and maybe provide results of international & trustworthy pentesting labs to see that everything is fine now.
What problems is the product solving and how is that benefiting you?
We have used Confluence as a platform for changing the project ideas and information within the project teams. Perhaps, if we had used more applications from the same vendor, except Jira and Confluence - the overall usability of this combination will be even higher.
Recommendations to others considering the product:
I would recommend you to try such a solution, and if it meets your needs - to try the other solutions of Atlassian as well.


    Food & Beverages

Efficient

  • November 15, 2021
  • Review provided by G2

What do you like best about the product?
you can communicate with team members and stakeholders through in-line comments. When you make a decision, these comments can be easily converted into Jira issues. By integrating Confluence and Jira
What do you dislike about the product?
difficult to learn right away, Confluence is not a free application, when trying to edit while someone else is editing too you will not be able to see the changes happening in real-time that other users are implementing until they refresh their page
What problems is the product solving and how is that benefiting you?
Updating Knowlege base and creating frequently asked questions page with a planned schedule to guarantee that any new user will be capable of following it to reach the high knowledge even without support


    Computer Software

All information in one centralized place

  • November 11, 2021
  • Review provided by G2

What do you like best about the product?
It helps keep everyone on the team organized by keeping the information all in one place.
What do you dislike about the product?
It can be difficult to find specific pages.
What problems is the product solving and how is that benefiting you?
It centralizes information and makes it easy to refer someone to a page that has everything that they'd need to know.


    Management Consulting

Best idea organiser

  • November 10, 2021
  • Review provided by G2

What do you like best about the product?
The fact that I can organise my ideas and contents, for my team to see and edit at anytime.
What do you dislike about the product?
Nothing so far, but of more tutorials can be given to help beginners understand basic parts better
What problems is the product solving and how is that benefiting you?
Generating ideas and contents with team members to bring this to life and helps with note taking and keeping
Recommendations to others considering the product:
Highly recommended to keep team members up to date and view live updates


    Computer Software

Easy to create

  • November 09, 2021
  • Review provided by G2

What do you like best about the product?
I like that it's easy to create a custom wiki for your information
What do you dislike about the product?
It can be somewhat tedious when creating each individual page
What problems is the product solving and how is that benefiting you?
I haven't run into any problems. The benefit is a knowledge base for all documentation to live in.


    Computer Software

Confluence: User-friendly internal wiki (crucial if you rely on JIRA)

  • November 09, 2021
  • Review provided by G2

What do you like best about the product?
Confluence connects automatically to other Atlassian products. A crucial service if you rely heavily on JIRA for software development, engineering, and related functions.
What do you dislike about the product?
I dislike the limitation that Confluence content cannot be easily embedded into external websites, even if only employees are accessing the external site. iFrames and other types of integrations are commonplace these days.
What problems is the product solving and how is that benefiting you?
Documenting internal processes and work across separate engineering teams that don't always communicate regularly. Confluence is being pursued as a means to ensure we write down what we know and have accomplished!
Recommendations to others considering the product:
Establish internal layouts/templates, processes, etc. before diving in FOR PAGES. Allow anyone to write whatever they want USING BLOGS. Just makes these easier later.


    Computer Software

Confluence is a good tool to manage knowledge

  • November 09, 2021
  • Review provided by G2

What do you like best about the product?
Search and recently used dashboards makes it easy to navigate and saves time
What do you dislike about the product?
I know there is much more in there, but It doesn't stand out when I log in. Also, the fact that it is up to the user to manage the data and keep it updated, the lack of reminder or smart tracking algo that can trigger admin attention to go back and update his pages.
What problems is the product solving and how is that benefiting you?
It helps me organize and publish information that other departments should know and should have easy access to. The notification feature that lets users register to my pages is handy since it lets other track changes and gets them in push