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Confluence

Atlassian

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    Khushboo A.

Confluence Review

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
This is the best platform to manage the documentation for any kind of task done in your organization.
Suppose you have to implement the API for backend then you can provide all the documentation related to request payload , attached with JIRA ID and also these documentation can be shared via page URL.
There we can also upload the image for our application related to that task.
Other users can view and add their comments if they have any queries related to that task.
What do you dislike about the product?
Search is not that up to the mark; if i m searching any keyword from old documentation then it doesn't give the desired result based upon the keyword search.
If you search for the exact complete title, then it gives the result.
What problems is the product solving and how is that benefiting you?
1. Documentation for any story / task done.
2. Share the documentation with other team members
3. Communication on the documentation can be done at one place
4. This documentation can be attached in JIRA for future or current reference


    Financial Services

Simple yet powerful tool for documentation

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
You can make confluence as simple or as complex as you want. There are a number of plug-ins (Jira, Gliffy, Macros, Roadmaps) available if you truly want to create a robust space, or you can treat it like a wiki.
What do you dislike about the product?
I wish there were more plugins and ways to integrate other platforms and tools. Also I'd like for there to be more sophisticated collaboration built in, either a chat or messaging function.
What problems is the product solving and how is that benefiting you?
We are using confluence primarily as a document repository and also to create dashboards for various programs to enable visibility across our team and to leadership. It's worked well for both of these goals.


    Pharmaceuticals

It's the JIRA integration that matters

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
Beyond standard wiki features, I love that Confluence integrates well with JIRA such that wiki pages can dynamically update.
What do you dislike about the product?
Learning curve - like all wikis, it takes a bit to learn it. It would be nice to have a little more WYSIWYG features.
What problems is the product solving and how is that benefiting you?
Transparent communication.

It is only as good as our usage and discipline.


    Education Management

Solid documentation, helpful integrations

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
It ties everything together well for our team, rather than having multiple documents all over the place.
What do you dislike about the product?
Can't think of anything in particular, works well
What problems is the product solving and how is that benefiting you?
Sprint reviews and retrospectives, assign tasks easily, clear communication without runaway threads/messaging.


    Biotechnology

Confluence has allowed us to easily create an organized inter-company website

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
I like how easy it is to use. We have many teams at my company and a lot going on. Confluence has allowed us to create an inter-company website with all the important informatio for employees. It has also allowed my team to keep track of our work and experiments, and have a place to upload data and links. It's also easy to edit.
What do you dislike about the product?
There isn't really anything I dislike about actually using confluence. The only thing that comes to mind is that sometimes the search doesn't seem to work that well. But if the pages are well organized, it's usually straightforward to find things.
What problems is the product solving and how is that benefiting you?
It has dramatically helped to keep information organized and accessible to employees, both on a small scale and a company-wide scale. It has really helped my specific team keep data and experiments organized. It has a nice visual interface and it's easy to navigate.
Recommendations to others considering the product:
Creating templates makes it fast and easy to add new pages. For example, we have a section for experimental reports, and we use templates to add new reports. It keeps things formatted and helps ensure people include all the essential information. Dropdown sections also help to group pages and keep things organized. I'd recommend using good keywors to make pages easily searchable.


    Kelvin L.

The Single Platform for All Documents & Content!

  • November 19, 2021
  • Review provided by G2

What do you like best about the product?
Easy to manage all kinds of internal documents and content. Access controls can be controlled down to the smallest level, and accountability for contributors is well-established.
What do you dislike about the product?
Nothing. It's the perfect platform for internal documents and content.
What problems is the product solving and how is that benefiting you?
We manage the "paperwork mess" with Confluence. It serves many use-cases from project documentation to employee guidance, to knowledge bases. We have managed to use Confluence effectively with JIRA to streamline our workflow processes and make information more accessible at all levels of the organization.
Recommendations to others considering the product:
Go for it. The price may be a little big higher than competitors, but the integrations and ecosystem is just super worth it.


    Information Technology and Services

Does the job but not intuitive

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
Many JIRA integrations that can be configured using the macros avaialble
What do you dislike about the product?
The editing toolbar could be improved; it's not intuitive to find editing features and setting positioning is a big pain in the behind
What problems is the product solving and how is that benefiting you?
Project status/documentation, process documentation, team knowledge landing pages


    Leisure, Travel & Tourism

Collaboration Network

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
That people are able to share projects, tag each other for tasks and the transperency of confluence.
What do you dislike about the product?
A way to instant message within the page.
What problems is the product solving and how is that benefiting you?
Sharing documents, setting team agendas, taking notes during meeting and collaboration.


    Retail

Nice spot for knowledge

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
being able to load docs and have all of our info in one place
What do you dislike about the product?
people don't think to look on confluence. whish there was a better way to advertise it
What problems is the product solving and how is that benefiting you?
the training is hard, parent/child pages don't really make sense. The web of permissions is weird too.


    Information Technology and Services

Efficient tool for sharing project requirements

  • November 17, 2021
  • Review provided by G2

What do you like best about the product?
Confluence helped me to organize the project requirements documents efficiently and able to manage all the attachments specific to the life cycle of the project.
What do you dislike about the product?
It contains a lot of functionalities, Can be minimized, and if possible, can introduce a lite version by removing the unwanted functionalities.
What problems is the product solving and how is that benefiting you?
Design documents and test documents are updated periodically, and it helped me to manage the documents efficiently.