Confluence
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Valuable Collaboration, Documentation, and Information-Sharing Tool
What do you like best about the product?
Confluence provides a variety of ways to produce, visualize, and share information with others within your organization. It allows you to embed visuals, charts, graphics, and even Jira tickets. It has proved to be a versatile tool for producing internal documentation and information-sharing, and it has been used for everything from dev release notes to process documentation. Pages can easily be organized into Spaces, making relevant information easy to find.
What do you dislike about the product?
Sometimes the pre-set formatting on Confluence pages can prove to be difficult to overcome and correct, making seemingly simple updates much more time-consuming than they need to be. While these scenarios are only occasional, fixing them can prove to be frustrating and time-consuming. One example of this is editing an existing table. While entering new information is relatively straightforward, changing the format of the cells/structure is not easy.
What problems is the product solving and how is that benefiting you?
Confluence has been a one-stop shop for serving up internal notes, documentation, and instructions at our organization. What can be produced is quite extensive and has met a variety of needs within our organization. Screenshots, files, and other data can be embedded seamlessly to produce a high-quality experience for those who are consuming the information.
Recommendations to others considering the product:
Confluence is an extremely versatile tool for internal communication, documentation, and instructionals. It can be used for everything from documenting HR policies to development roadmaps. There is very little that Confluence can't be used to document, and sharing is just as easy and robust. Add in the integrations it has with other Atlassian and third-party products, and Confluence is a must-have tool for any modern organization.
Simple to Use/Easy to Collaborate
What do you like best about the product?
I find Confluence easy to use for collecting my thoughts, documenting research, and providing resources to my team/company. It's easy to add content, but also easy to share links and find what I need with the handy dandy search functionality.
I can easily make a page or space private, limit the audience or open it up to everyone. Easy to manage access.
I love how people who have view-only access can post comments/questions about content without messing up my work.
I can "watch" a Confluence page and be notified when changes are made.
I can easily make a page or space private, limit the audience or open it up to everyone. Easy to manage access.
I love how people who have view-only access can post comments/questions about content without messing up my work.
I can "watch" a Confluence page and be notified when changes are made.
What do you dislike about the product?
I wish it were easier to format my content. I also wish, I could take content from a Word document and paste it into Confluence while keeping the exact same format as the Word document. For example, if my Word document contains bullets, I copy/paste into Confluence, the pasted bulleted formatting is funky and requires clean-up.
What problems is the product solving and how is that benefiting you?
When I store my notes in Confluence, it takes me less clicks to find what I want versus if I store it in Sharepoint or One Drive. For the Microsoft products if I haven't saved the links to my favorites, I have to find the app > the folder > the documents. It's just easier to find what I need in Confluence. And the search function makes it WAY easier.
My company is beginning to use Confluence more and more for policy and how-to docs to help with new hires and for training purposes. We don't have to give special access to folders ... our users have access and can just search and use it.
My company is beginning to use Confluence more and more for policy and how-to docs to help with new hires and for training purposes. We don't have to give special access to folders ... our users have access and can just search and use it.
Recommendations to others considering the product:
Easy to use! Helps with team collaboration! Perfect place for documentation your team or entire company needs access to! The search feature is so helpful!
Deep tool, steep learning curve.
What do you like best about the product?
All the formatting options, search features, and automated parent-child relationships make managing information easy. Its close integration with Jira makes incorporating long-form content a no-brainer
What do you dislike about the product?
When used as a wiki for front-end customer service it can be difficult to get users who've never used confluence before up to speed with using it for finding information.
What problems is the product solving and how is that benefiting you?
Our company uses confluence to write product briefs, design documents, as a notetaking tool. and as an internal product wiki. It performs a multi-role function in one software package.
Confluence as collabration tool
What do you like best about the product?
1. It has good integration with jira and other atlassian/non-atlassian tool
2. It has concept of spaces and pages which is good for permissions for each page
3. It has so many inbuilt plugins and can be integrate with 3rd party plugin
2. It has concept of spaces and pages which is good for permissions for each page
3. It has so many inbuilt plugins and can be integrate with 3rd party plugin
What do you dislike about the product?
1. It is costly for small organization
2. Confluence cloud has limitation in compare to on-premise confluence
3 migration from server to cloud is complex in comparision to server to server
2. Confluence cloud has limitation in compare to on-premise confluence
3 migration from server to cloud is complex in comparision to server to server
What problems is the product solving and how is that benefiting you?
1. Collobrate content among team member
2. Manage content in better way
3. View jira ticket in report format
4. It has many inbuilt plugins to customize confluence pages
2. Manage content in better way
3. View jira ticket in report format
4. It has many inbuilt plugins to customize confluence pages
Recommendations to others considering the product:
It is good tool for mid/large companies to mai tain their documentation in better way
Confluence Review
What do you like best about the product?
I really like its unique dashboard and unity with all other people. You can create lots of things, and every people can see and make changes on that. You can track jobs here and create comments for the related people.
What do you dislike about the product?
Actually, there is nothing that I dislike about the confluence. It has beneficial and valuable for daily working life. But sometimes it may get slow anyway this is not a very big problem for your work.
What problems is the product solving and how is that benefiting you?
With confluence, we track daily jobs across all other teams, and we try to enhance ourselves. We mention them for the related job, and then we continue to our position from there.
Best Wiki-like service
What do you like best about the product?
The easiness of finding information makes the difference in organizing your responsibilities and finding THAT info you´re looking for hours without seeing it, had helped me a lot before.
What do you dislike about the product?
The price can be a bit tough to chew, but it offers what it promises, and honestly, it's a fair deal, just not very available for every kind of company (the paid version at least) regardless of the size.
What problems is the product solving and how is that benefiting you?
Finding information, organizing the data we have, informing changes on routine, mapping information useful links, payment tips — Onboarding for new colleagues and third parties if needed.
Recommendations to others considering the product:
Feed it up.
Problems, suggestions and things to going right
What do you like best about the product?
Being able to keep our changes as "unpublished changes" as long as we don't publish them, and being able to open them without much effort and continue from where we left off is a convenient feature, I can even say my favorite part.
What do you dislike about the product?
We can export pages as pdf in Confluence, but there is a serious problem here: Since Turkish characters (and some special characters) are not supported, the relevant characters in the pdf are blank. In the official response to many users who mentioned this, it seems it was suggested that we install a font that supports the relevant language in the admin settings to confluence, but instead of doing this, confluence developers may prefer to use a font that already supports these characters in the whole system (for example, one of the google fonts). These types of problems should not be something we have to deal with as customers who use characters other than the English characters too of the Latin alphabet.
What problems is the product solving and how is that benefiting you?
We can insert an iframe into a confluence page, and we can embed pages such as google sheet, google doc inside the iframe. This allows you to collect both excel, doc, and content such as notes and videos taken on confluence on a single screen. In addition, being able to see who is currently working on the documents and what changes they are making keeping the communication between people active and speeds up the tasks.
Confluence is a flexible project management tool
What do you like best about the product?
It is excellent for hosting team documents. I also love integration with Jira.
What do you dislike about the product?
Nothing, I love the product and use it daily.
What problems is the product solving and how is that benefiting you?
We needed a team site that could host a team page, connect with our Jira boards, and host other documents we have, and Confluence is perfect for all of this.
Low barrier to entry collaborative documentation tool
What do you like best about the product?
GUI based document editor. Allows several types of elements and let's your drag and drop. It also has a community based plugins which make it very powerful
What do you dislike about the product?
Their collaboration part still needs some refinement. It's hard to publish changes without other editors changes and leaves things in draft for ever.
What problems is the product solving and how is that benefiting you?
Documentation across the board. We have software documentation, process documentation, tutorials, white paper, general information
Easily Accessible Documentation
What do you like best about the product?
If organization makes you happy, Confluence will bring a smile to your face. Confluence makes it easy to search for information specifically related to our company versus navigating through irrelevant information. I love that we have a shared information space because this ensures all organization members are accessing/learning from the same source. This eliminates any confusion that can be caused due to different sources of information. Confluence makes it easy to find answers to the questions you might not want to ask someone else but need to understand.
What do you dislike about the product?
The search bar functionality is a hit or miss depending on what topic I'm researching. You have to really know what you're looking for or be comfortable spending some time modifying your search or going through results to get to what you need. Confluence is slow at times to load the pages on my browser (Chrome), which can be a bit annoying.
What problems is the product solving and how is that benefiting you?
Confluence makes it easy to spread knowledge and gain access to knowledge. I often used it while onboarding to learn more, and now it's become my reference guide. This application has made it easier for our organization to learn from each other through all the different documentation we can store.
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