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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,112 reviews
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External reviews are not included in the AWS star rating for the product.


    Richa V.

Efficient team Integration toll

  • March 02, 2022
  • Review provided by G2

What do you like best about the product?
It really provides a platform where team members can share files data and information with one another and it real help in integrating the team together securely
What do you dislike about the product?
It was very affective tool without much issuesbut yes the initial execution did take time something that can be avoided
What problems is the product solving and how is that benefiting you?
Team data integration, file sharing team linking it really provides a great method to interling and share impor resources among linked teams
Recommendations to others considering the product:
Its quiet efficient tool for interlinking team


    Food Production

Easy to learn but difficult to master.

  • March 01, 2022
  • Review provided by G2

What do you like best about the product?
You can easily set up a team wiki with real-time multi-person collaboration and complete version history and automated changelog and diffs. Each document gets its permanent URL, and it's easy to restructure the document tree by dragging and dropping. There are not many other solutions that offer this killer combo in a user-friendly interface.
What do you dislike about the product?
Their online editing tool works fine for simple documents but not for tables, especially copying and pasting content from to and from spreadsheets. Controls for images are also limited. It takes too many steps to create templates.
What problems is the product solving and how is that benefiting you?
We use it for our internal KB (for everything from onboarding to playbooks), for tracking meeting minutes and decisions, and for simple project tracking. Knowledge is unlocked via searching, linking, and sharing.


    Retail

The project documentation enabled by confluence makes knowledge transfer easy

  • March 01, 2022
  • Review provided by G2

What do you like best about the product?
The features provided by confluence to document the features of a project A to Z using various texts fonts charts and other notations makes it easy for a new person to the understand the project better
What do you dislike about the product?
Some more features can be added to make the documentation look more attractive and can have features to integrate the confluence tool with other softwares in project development process
What problems is the product solving and how is that benefiting you?
Development Documentation
Testing documentation
Archiving
Logging
Flowcharts


    Financial Services

Efficient collaborative tool

  • February 27, 2022
  • Review provided by G2

What do you like best about the product?
It really helps to integrate data and information together at one place where team can access and store it together so that it can be accessed by one and all and share information with each otherin firm
What do you dislike about the product?
The cost it actually was bit costly initially but the utilisation was worth the cost but could be less for bulk use
What problems is the product solving and how is that benefiting you?
It really helped in capturing and storing all details and updates of the team and project
Recommendations to others considering the product:
Its a really good team collaboration tool and makes project work seamless


    Information Technology and Services

After using 6 months, i can say confluence is very useful

  • February 26, 2022
  • Review provided by G2

What do you like best about the product?
I am using confluence for 6 months along with Bitbucket and Jira and the best parts of this are:
1. Collaborative features to add documentation along with the team.
2. Commenting on particular words helps the team to be updated at every moment.
What do you dislike about the product?
The part I dislike is that there is some cache issue because if I open the confluence tab in chrome after some time, it automatically loads again.
What problems is the product solving and how is that benefiting you?
Problems solving with confluence:
1. planning and documenting all features implementation with the team.
2. making notes of every release and tracking all information.


    Rohit S.

A great content/document management platform which offers very useful integrations and add-ons

  • February 25, 2022
  • Review provided by G2

What do you like best about the product?
With Confluence, you can create a world of your own. It lets you create all sorts of content, which is helpful for reference and keeping track of multiple projects and teams. It is flexible with a lot of customizations and the integration options help you work collaboratively.
What do you dislike about the product?
I personally feel the search option is not as intuitive as it should be. Moreover, to create documents or pages there are some formatting limitations as compared to a wiki software. Also, there is no inbuilt option of adding workflows for document approvals.
What problems is the product solving and how is that benefiting you?
I create a lot of process documents on Confluence and make use of the macros to make the document more efficient and user friendly. Overtime we also started using an add-on tool for approval workflows, which has enhanced the document management experience and helps maintain the health of all docs.


    Information Technology and Services

Most Convenient Documentation space

  • February 23, 2022
  • Review provided by G2

What do you like best about the product?
So easy to categorize and document and also link pages to one another. The additional features and templates to best present and collaborate are perfect. Also, I can link confluence to other tools such as Miro, Jira, etc which makes my work very easy
What do you dislike about the product?
Editing features could get a little more interesting. Significantly, the color scheme, I don't mind if things can get a bit colorful.
What problems is the product solving and how is that benefiting you?
My organization uses it for all documentation, and so far, it has helped us to make info available for everyone. The label feature makes it easy for people to find what they are looking for very quickly.


    Telecommunications

Social media UX made obsolete by remote work norms

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
Open source styling and a familiar interface (wiki-type org spaces and content pages). Ease of access to team members' organizational heirarchy. Most functionality is now obsolete because of integrated chat, doc repository, notifications, etc., available in Teams, to which company has switched for most remote communication.
What do you dislike about the product?
Heirarchical organization of content is a little clunky. Wish there were more ways to see peer spaces and cross references w/o losing one's place in the trail of breadcrumbs.
What problems is the product solving and how is that benefiting you?
Cross-company understanding of various initiatives. Cross-team collaboration, especially when contractors have limited access to, say, Sharepoint. Semi-publc interface allows for seamless communication, doc sharing, and planning.


    Arighna S.

A great product for collaboration

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
Store Important information related to projects; integrate with various plugins; easy integration with JIRA and other Atlassian products. I feel this is an excellent tool for sharing information with different teams.
What do you dislike about the product?
For beginners, they might feel a bit confusing, but once you get going, you will organize different information and collaborate with the team members easily. I wish the tool used AI to suggest the best practices.
What problems is the product solving and how is that benefiting you?
We store all types of project documentation. It takes lesser time to find the exact information from the confluence platform. The search functionality is fantastic.
Recommendations to others considering the product:
Just go for it. It will surely make things organized.


    Computer Software

Better ways to keep track of documentations

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
Confluence is one of the very nice tools which helps to make project management and documentation work easier. The ability to integrate the Jira issues while creating a document and the ability to collaborate with the entire team makes it stands out.
What do you dislike about the product?
As a collaborative tool Confluence got a set of very good features. So nothing much to complain about. But when not very convenient to use if you are using some other tools than Jira for project management.
What problems is the product solving and how is that benefiting you?
At our organization, we use Confluence within our software development teams to keep track of all the meeting minutes, project documentation, references & retrospective notes. With the ability to collaborate, we were able to accelerate our productivity across the team using Confluence. At the same time, we could better manage our release notes in Confluence which have the user stories tag to the Jira release versions.
Recommendations to others considering the product:
I would recommend Confluence as one of the very good tools for documentation work, especially if you & your team are working in an agile project management environment. The increase in velocity and traceability with collaboration makes Confluence worth the investment.