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Confluence

Atlassian

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External reviews

4,109 reviews
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External reviews are not included in the AWS star rating for the product.


    Matthew S.

Confluence Review

  • April 19, 2022
  • Review provided by G2

What do you like best about the product?
Ability to easily search for internal documentation
What do you dislike about the product?
Sometimes things get cluttered if not updated properly
What problems is the product solving and how is that benefiting you?
Lacking a centralized area to manage all internal content


    Warren C.

Enterprise grade content management

  • April 16, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use and able to scale across a large enterprise as easily as a startup.
What do you dislike about the product?
limited mobile apps, no native desktop app
What problems is the product solving and how is that benefiting you?
Building a library of standard operating procedures.


    Computer Software

An above-average productivity tool, but missing some critical features

  • April 13, 2022
  • Review provided by G2

What do you like best about the product?
Collaboration is seamless. Tagging teammates and commenting on pages is simple and effective. There are several templates, though I only use a few of them regularly.
What do you dislike about the product?
Jira integration leaves a lot to be desired. Searching for issues to link, and creating lists of issues via JQL is cumbersome and you are unable to customize the look and feel to my liking. I also wish there were more macros and text edition options.
What problems is the product solving and how is that benefiting you?
Shared documents for project management help align the team on goals, and keep everyone updated as the project progresses. It also gives us a good "home base" to store team guidelines.


    Joanne K.

Confluence

  • April 07, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use. Can link it to stories and tasks. It can also track changes to documents
What do you dislike about the product?
Not much honestly. I love the product. I would like to bring it to where I work now.
What problems is the product solving and how is that benefiting you?
Documention library


    Amrin M.

Confluence

  • April 07, 2022
  • Review provided by G2

What do you like best about the product?
Confluence is a great place to collaborate in our team.
We use it for everything, right from requirement analysis to designing the architecture to creating Functional specifications for our product.
we create dashboards, epic stories, track tasks and create calendars.
It has a well-designed template for all requirements.
What do you dislike about the product?
Not dislike - but one suggestion, we need more features, to create graphs , status reports etc.
In terms of features, it lags from its competetor " MS share point"
What problems is the product solving and how is that benefiting you?
First use case - Document and share across team.
Track tasks
Well integrated with JIRA


    Adriene R.

Great way for project teams to tie user stories and requirements to Jira sprints

  • April 06, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use and author documents for my clients to read. Once they have reviewed requirements, they can sign off and i can create Jira tickets directly.
What do you dislike about the product?
I would like the ability to assign simple tasks to more than one person, one person as the primary accountable, but others as responsible for a task
What problems is the product solving and how is that benefiting you?
The ability to centrally house our functional requirements and technical documentation on one platform and tie that to development has made a huge impact
Recommendations to others considering the product:
There is a difference between Confluence cloud and confluence on premise installations. Sometimes I find add-ons i want to use that only work with cloud version. Just a consideration.


    Edgar Christopher C.

New Confluence user. Still exploring the features of this system.

  • April 04, 2022
  • Review provided by G2

What do you like best about the product?
I like that we have a new repository of data. We are slowly moving off our old knowledge bases and we are all working together to upload documentation and procedural guides on Confluence.
What do you dislike about the product?
Since I am still a new user, I would say I am not very much impressed with its layout. I was looking for something more aesthetically appealing to the eyes. I am not saying it's bad looking but it doesn't have that WOW factor that would captivate one's eyes, at least this is how I feel about it.
What problems is the product solving and how is that benefiting you?
We're using Confluence to be our new knowledge base repository of information. We're slowly moving to this from old systems. So far, one benefit is the ease of access and I love how it just looks very neat and organized. Whenever anyone needs to pull up information, the ease of access is really what I like. Easy to get what one needs!


    Computer Software

My experience using Confluence

  • April 03, 2022
  • Review provided by G2

What do you like best about the product?
It is a great platform to centralize all our team documentation of our orpducts/projects. Ir is easier to find it and mention people to help contribute on our pages.
What do you dislike about the product?
I think it is a good tool, and there is anything that I dislike at this point.
What problems is the product solving and how is that benefiting you?
We use it to centralize all our documentation of our products, and we have it linked with Jira, what makes everything easier. It is faster to find what we are looking for and it is available fo all.


    Nibu T.

Most irritating product that you can ever use with zero support

  • March 31, 2022
  • Review provided by G2

What do you like best about the product?
It's online. So no install. But the benefits end there.
What do you dislike about the product?
Wondering where I can start.
The editor is the pits. Can't even get basic stuff done. The server edition had some really good functions. Plus there was the marketplace. Cloud is pathetic. When they were asked to build MVP... they built LMP. Less than minimum product

Support is non existant. We are paying customers for several years now. When there's an issue, it's such a headache to even raise a ticket.
How can you put out software that you have only community support for? Terrible experience. Wouldn't recommend to anyone at all. Consider alternatives.
What problems is the product solving and how is that benefiting you?
There's no ownership. It's impossible to raise an issue. How is community going to solve tech issues that Atlassian isn't even aware of?
It's not intuitive to use. Usage is low for the same reason. Hardly any benefits. It's a dump for information. That's it. If there's an issue, God help you.


    Information Technology and Services

Confluence one Stop to document

  • March 30, 2022
  • Review provided by G2

What do you like best about the product?
Very easy to use and read, team members can access the confluence page easily.
What do you dislike about the product?
Functionalities are limited, new features are lacking
What problems is the product solving and how is that benefiting you?
Confluence helped me to document steps for executing some process related to my project's