Confluence
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Confluence is Great for Internal Knowledge but Not as an External Knowledge Base
What do you like best about the product?
Comment management and interaction with other Atlassian products like Jira. The ability to watch an article for updates and separate projects into different spaces.
What do you dislike about the product?
Confluence has removed the on-prem version so it is very unfriendly for external (anonymous access) users. For example, comments cannot be removed from the menu so comments cannot be hidden, as is the case with version history.
What problems is the product solving and how is that benefiting you?
Confluence is used for all internal documentation, including design and UI and UX considerations. The search ability makes it easy to find whatever you are looking for.
Recommendations to others considering the product:
Great for internal use, but requires a user account for every user.
good for spaces
What do you like best about the product?
spaces and managing permissions to specified pages
What do you dislike about the product?
management settings for SPACES and sharing spaces and replacing it
What problems is the product solving and how is that benefiting you?
documentation for the project and KT
Connected Workspace to Share information
What do you like best about the product?
It's actually a connected Workspace feature with cloud tech and I like it's real-time updates on each information and files sharing from my team mates and it helps to share my feedback as well in the same workspace where my teammate posted a notification or a document related our work.
What do you dislike about the product?
I didn't faced any flows here in confluence platform but get into the pace of confluence needs some time to get use of it at ease. Once you get to know the working structure then it's quite easy to use this platform for workspace of your team.
What problems is the product solving and how is that benefiting you?
Realtime connectivity with teammates and sharing documents and information at a central space where everyone can see and react with their instant feedbacks and any body from team can access the informations and documents shared based on their roles and access rights. It has options to create workspace for work team and on that particular workspace we can create multiple channels and can add users ( teammates ) in it and each channel can be assigned with responsibilities and access roles to share the information at ease. Content creation on this platform is also quite easy to do so to share it with whole team in a single space to know their views as well to do the progress with the tasks.
Recommendations to others considering the product:
We have a lot of cloud based softwares now a days to do the file sharing and storage. This confluence is actually a connected cloud tech which creates workspace for a team and allows to create multiple channels in it to do the information sharing and getting teammates views of it to progress with the task and to share the files as well to access anytime anywhere feature.
Great Navigation and easy to use
What do you like best about the product?
All of your company's project documents in one place
What do you dislike about the product?
Sometimes the search items that you are truly confident are in a document do not return results
What problems is the product solving and how is that benefiting you?
Document important project details for easy reference by personnel. It is really influential in project retrospective particularly
Not the greatest tool
What do you like best about the product?
A lot of information can be stored inside the program from different departments and everyone can share this or create pages.
What do you dislike about the product?
The information is not easy to find and when a lot has been put into the program it becomes confusing and like a maze.
What problems is the product solving and how is that benefiting you?
It is way too confusing to use and complicated to find information that you need quick as there is too much and the organization is not easy to retrieve
Everyday tool for day to day work as a Business Analyst
What do you like best about the product?
Acts as a repository for all project information. Easy to learn and navigate even for newbies. It's structure of pages is so intuitive and easy to navigate. Makes data sharing and collaboration between various teams easier. Can help in capturing literally everything for a typical work day at work.
What do you dislike about the product?
Login issues at times and pages snap suddenly out of nowhere, which are visible till the previous day. Makes it a bit frustrating to find login issues frequently. Also wireframes are very snappy and crash, with infinite loading and cannot edit wireframes once this issue occurs. I had to download the file from attachments, create a new page and upload the wireframe for editing it again. Happened many times with wireframes. Can be looked into making this better.
What problems is the product solving and how is that benefiting you?
Requirement gathering, linking data with Jira stories, project documentation work, creating project trees with info on various components of the project under a single branch. Easy to share links. Audit history of changes as well.
Great tool for knowledge management
What do you like best about the product?
It is pretty easy to navigate as long as it is well organized. You can use several different settings to make articles easier to navigate and read. Also, it is a good place to storage and manage knowledge.
What do you dislike about the product?
Some things are not as intuitive as one may like. However, it is not impossible to learn by playing around with confluence a bit. However, price is a bit steep after certain amount of users.
What problems is the product solving and how is that benefiting you?
This is where we have all information related to onboarding new CS members. It is a great internal knowledge base that we currently use. It also can be a place to set up projects if needed.
Amazing tool to keep all relevant Company Documents & Processes
What do you like best about the product?
It´s like having google for any corporate document or process that you need to find
What do you dislike about the product?
nothing is missing from this product. I completely like it
What problems is the product solving and how is that benefiting you?
It´s like having google for any corporate document or process that you need to find. It definitely makes you more productive.
Confluence is good Platform to have everything in documented format.
What do you like best about the product?
The are lot many options to design and document the content in a desired way.
What do you dislike about the product?
Nothing much there no cons as per my knowledge.
What problems is the product solving and how is that benefiting you?
We configure our own product for client requirements for each and every requirement design we capture all the documentation in confluence and product related knowledge base in the confluences.
Recommendations to others considering the product:
It is the best way to have documented content in the form Confluences
Powerful
What do you like best about the product?
The customization ability for everything. Creating projects along with the parent- child pages is amazing
What do you dislike about the product?
The user interface seems to be boring to the eyes. Could be slightly colorful.
What problems is the product solving and how is that benefiting you?
Capturing project requirements to detailed information of projects.
Ease of access for the entire organization makes it more productive.
Ease of access for the entire organization makes it more productive.
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