Confluence
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Confluence Review
What do you like best about the product?
Ever since I started my career here in Blacklane, Confluence has always been my buddy. It has all the information I need for me to assist all of our customers efficiently.
What do you dislike about the product?
I really love Confluence. It has all the information that I need for my everyday task as a customer concierge. It is really easy to use as well. With just one keyword, I was able to pull up multiple articles
What problems is the product solving and how is that benefiting you?
It gives me access to all articles that I need for my everyday tasks as a Concierge. With just one keyword, you will be able to access many articles all at once.
Confluence is a great documentation tool for Software Development
What do you like best about the product?
It is a good tool for documention. It is also customizable. Also the permission based settings is very good in keeping edit access to certain people. The notifications are also fast. And, the captcha verification is a good security measure.
What do you dislike about the product?
It would be better to have a wide array of styling. This would beautify the document and make some documents be easy and nice to read.
What problems is the product solving and how is that benefiting you?
Management of our documentation is quite a hassle and with Confluence, we were able to organize and document our product well. It helped us when there are times we need to look back on some documents for help and with the search feature, it was less of a hassle.
Preferred Knowledge Based Tool
What do you like best about the product?
The most helpful about Confluence is that I can easily find a topic that I am looking for. It is straightforward to use and efficient, especially when I am in a hurry on a case. So far, this is my preferred tool compared to other tools I experienced using.
What do you dislike about the product?
What is least helpful about Confluence is that it is a bit overwhelming to use at first. There is too much going-on on the homepage. Maybe the team can lessen the features on the homepage.
What problems is the product solving and how is that benefiting you?
Confluence is helping the business when it comes to efficiency. It is really helpful for us users to look for a topic easily. We can inform our customers accordingly and fastly with the help of this tool.
Everything you need to know, is here.
What do you like best about the product?
The best thing I like about Confluence is that it is so easy to navigate or use! Everything I need to know for my daily task can be found here. I will definitely recommend this to my friends!
What do you dislike about the product?
I don't understand why you got to ask this. Confluence is all I need to complete my daily task. There's nothing bad about it but helpfulness with my work. Great site!
What problems is the product solving and how is that benefiting you?
Confluence simply provide me the easiest step by step processes and how-to's about work-related stuff. It definitely make work easier with Confluence! Getting things done easy, making my customer happy!
Amazing confluence
What do you like best about the product?
What I love about confluence is that we can easily check all our resources in one tool and that is confluence.
What do you dislike about the product?
None so far. We find Confluence very useful and easy to access
What problems is the product solving and how is that benefiting you?
Whenever we need to check something with our work, we can easily check our knowledge base by checking Confluence
Confluence for all the knowledge base within company
What do you like best about the product?
Rich text editor that supports advance formatting options like adding images, tabular data, emoji, and supports various inbuilt templates which are very powerfuls
Great integration with other Atlassian suite of products like JIRA, opsgenie, bitbucket etc
Change version history and in-line comments feature
useful for different types of team like development, slaes, marketing and product
Great integration with other Atlassian suite of products like JIRA, opsgenie, bitbucket etc
Change version history and in-line comments feature
useful for different types of team like development, slaes, marketing and product
What do you dislike about the product?
Searching content inside Confluence is not good and sometimes doesn't bring the good search results
federated search like searching across other Atlassian products like Jira, opsgenie is not present which makes searching for relevant information across different tasks more tedious
bit slow and looks bulky in design as compare of other notes and knowledge based systems espicially working with engineering digrams is not easy
federated search like searching across other Atlassian products like Jira, opsgenie is not present which makes searching for relevant information across different tasks more tedious
bit slow and looks bulky in design as compare of other notes and knowledge based systems espicially working with engineering digrams is not easy
What problems is the product solving and how is that benefiting you?
Oraginzing Knowlege base of company and content collabration within team and across org
We feel more productive and structured using Confluence
Some parts like search and working with images needs to be improved though to make it better
We feel more productive and structured using Confluence
Some parts like search and working with images needs to be improved though to make it better
It's a Powerful Knowledge Management Tool for all domains
What do you like best about the product?
Confluence is very flexible and can be used to create a wide variety of content, from simple documents to complex wikis. It also integrates with a variety of other Atlassian products, such as Jira and Trello.
What do you dislike about the product?
The Confluence mobile app is not as feature-rich as the desktop version, Also confluence search function is not as powerful as it could be. Also there should be more templates available to create documents from scratch.
What problems is the product solving and how is that benefiting you?
Confluence centralizes information in one place, making it easy for everyone to find what they need. This has benefited me by making it easier to collaborate with my team and get my work done
Keeps teams in sync with feature and project documentation
What do you like best about the product?
Confluence has many formatting options that make documentation more readable. We use it to keep design, product, engineering, and business in sync with product requirements. Additionally, we can organize docs into directories in one central location so they're easier to find and link to relevant tickets in Jira, streamlining development. Previously, we used numerous separate slide decks and word docs to store documentation, which made it difficult for teams to find what they needed. Finally, we can even format comments to include bullets or images, which improve readability and reduce confusion.
What do you dislike about the product?
Tables become long and hard to navigate when you have many columns and long strings of text in each. It would be nice if there was an option for the table to scroll horizontally. In our use case (project requirement docs), it would also be nice if you could jump to a specific table row via a link, just like with the headings.
What problems is the product solving and how is that benefiting you?
All documentation is stored in one place, streamlining the process of searching for related docs. We no longer have to bookmark countless slide decks and docs floating in a shared drive. It's also easier to see who made updates and when, so we know who to ask about certain updates.
CONFLUENCE: Accessibility and Ease in Product Knowledge
What do you like best about the product?
Confluence is great for sharing important information, product knowledge and processes needed in our daily tasks at work.
What do you dislike about the product?
None so far. Updates for easier accessibility.
What problems is the product solving and how is that benefiting you?
It helps in finding information and processes needed in daily tasks at work.
Excellent Documentation tool
What do you like best about the product?
The templates that it offers for documenting various activities/actions and the option to integrate within Jira makes it easy for project management
What do you dislike about the product?
Nothing that I can think of at this moment
What problems is the product solving and how is that benefiting you?
Documentation became easy as it has some standard ready to use templates instead of reinventing the wheel
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