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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,110 reviews
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External reviews are not included in the AWS star rating for the product.


    Abel F.

Amazing and versatile workspace

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
I like many things about Confluence, but I personally love the Documentation tools. You have many ways of customising texts and adding media to them, which makes it really easy to do a beautiful-looking and well-organised Wiki for any IT project. In addition to the text customisation, you can very easily create sections and subsections for all the documentation.

Confluence also integrates amazingly well with the rest of Atlassian ecosystem so, for example, you can link without any effort Jira tasks into the documentation and viceversa.
What do you dislike about the product?
I must admit that, for the use I make of Confluence, there is nothing I dislike. I only use the Documentation feature in my team, and in my honest opinion it has everything one could think of and want.
What problems is the product solving and how is that benefiting you?
Thanks to Confluence we are able to create all the documentation our project needs, which allows to easily integrate new people to the team. All the technical data about the project is stored in Confluence, as well as simple tutorials for newcomers.


    Hernan F.

Confluence is an excellent truth center.

  • August 04, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Confluence is the simplicity of use, it works exactly like office tools but with extra features. The benefit of using Confluence is that everyone in my organization can collaborate without trouble in our documents.
What do you dislike about the product?
I dislike that i can´t link my articles to external collaborators without giving them licences and rise the cost for my organization. We need a feature that allows to share everything externally.
What problems is the product solving and how is that benefiting you?
It helps building our documentation and acting like a source of truth so everyone on my team is up to date with every change or task that needs attetion. It also helped reducing our costs by allowing to leave Office tools behind.


    Financial Services

Great Organization Tool!!

  • August 02, 2023
  • Review provided by G2

What do you like best about the product?
rIt is great for training purposes and to keep all information in one place
What do you dislike about the product?
The only thing that bothers me is that there seems to be a glitch when using table of contents; you click to a section and it doesn't take you exactly where it begins
What problems is the product solving and how is that benefiting you?
My company has a lot of very specific processes that require employees to be well educated on them. Confluence serves as our database for any questions regarding workflow


    Ryszard B.

Great place to keep all needed informations in one place

  • July 19, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use. Time needed to create new content is satisfying.
What do you dislike about the product?
Could have more modern design. But it is still very clear to use.
What problems is the product solving and how is that benefiting you?
It allows to keep all needed information about work, workflow, etc. in one place.


    Information Technology and Services

One of the best Team Collaboration Tool!

  • July 18, 2023
  • Review provided by G2

What do you like best about the product?
Confluence helps us document all our marketing , sales and customer success processes under one roof which every from the team can access and provide insights on.It has really helped our collaboration efforts.
What do you dislike about the product?
At the moment, i dont believe there is anything to dislike about confluence but sometimes formatting tables on confluence can be difficult and frustrating . Its a great tool nonetheless.
What problems is the product solving and how is that benefiting you?
Confluence has helped us bridge the gap between different teams and has provided us a platform to collaborate and share comments. It has also helped us find all the important documents under one roof.


    Gezzel P.

Very helpful

  • July 14, 2023
  • Review provided by G2

What do you like best about the product?
The confluence is like a book that you can easily navigate.
What do you dislike about the product?
Nothing really. SInce all through out it's been a big help for us. Most special when training days.
What problems is the product solving and how is that benefiting you?
When training days, it is so helpful for us to open it like any other book but more convinient.


    Computer Software

The way of managing documents!

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
Formatting. Basically, I can copy and paste from anywhere and it automatically removes formatting on the document.
What do you dislike about the product?
Nothing much. I feel like they can improve on tables to the level of adding formulas.
What problems is the product solving and how is that benefiting you?
Managing documents related to tasks in one place.


    Paul B.

Great functionality and ease of access

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
Its cloud based and really easy to use once you get to know its little quirks, much easier than managing and intranet, and great for collaboration with in teams and department and easily links to other systems
What do you dislike about the product?
Some integrations with 3rd party apps could be better where the app is really good but the confleunce backend doestn full make use of them. Also offline back ups or a contingency for running the cloud based system locally for the purpose of disater recovery or where downtime could mean no access to our data.
What problems is the product solving and how is that benefiting you?
We use it for more than a knowledge base and more as an internal document intranet and it links to Jira for the service and change control side of things, It makes for easy documentation for ISO 9001 and team related documentation along with apporval of official release documents.


    Ravi G.

Knowledge Management is now fun and easy

  • July 10, 2023
  • Review provided by G2

What do you like best about the product?
Fewer choices for fonts, weights, and style makes the document more readable and we end up spending less time choosing the right style for our document.
What do you dislike about the product?
Integration with tools like excel, google sheets etc. I believe the tabular data is much restricted and there is no way to apply even simple formula such as sum, average etc.
What problems is the product solving and how is that benefiting you?
Easier documentation and collaboration.


    Financial Services

Powerful Wiki Tool for Documentation

  • July 10, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use tool that supports permission-based documentation and communication to help whole company stay up to date
What do you dislike about the product?
Lot of good features that are a bit hidden and take time to learn
What problems is the product solving and how is that benefiting you?
Keeping development teams and stakeholders up to date. Gr eat for documenting meeting notes and action items. Helps teams and projects be more productive and efficient.