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Confluence

Atlassian

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4,105 reviews
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    Olivier G.

Really great tool to use for knowledge base.

  • June 14, 2024
  • Review provided by G2

What do you like best about the product?
The multi-users feature where you can edit an article altogether in real time and see what everyone else is doing. The security features to only give access to certain articles to certain users. The ability to give access to external users. The macros and multitude of extensions in the articles. The efficiency, It almost never has any outages or issues it never goes down. I use it absolutely every day and it's so useful.
What do you dislike about the product?
The intuitiveness, the ease of use could be a little more "dumbed down" sometimes it can be hard to link articles and reference each article. We moved to the cloud version a couple of months ago and the original version of Confluence definitely felt more user-friendly.
What problems is the product solving and how is that benefiting you?
Having access to articles on how to do troubleshooting and handle day-to-day operations of our homemade tool, mainly. We also have a section of Confluence dedicated only to the development team who makes article giving greater details of new stories implementation, the requirements challenges needs.


    adam g.

"Heartiest Congratulations to Confluence"!

  • June 11, 2024
  • Review provided by G2

What do you like best about the product?
Excellent for managing documentations. Secure and superb with sharing notes. Fantastic templates. Alert for avoidance of creation of duplicate knowledge pages. Efficacy with real-time editing of content. Simple app.
What do you dislike about the product?
Great app for knowledge sharing. Stable and have had no challenges using it.
What problems is the product solving and how is that benefiting you?
Love its brilliance with sharing of knowledge. Outstanding for managing documentation. Superb and stable app. Great for alerting of duplicate wiki pages. Extraordinary with content collaboration and sharing such as images, videos.


    Brandon S.

Good collaboration program, but there are better out there

  • June 07, 2024
  • Review provided by G2

What do you like best about the product?
That it's paired with Jira as part of the Atlassian product suite. This makes it cost-effective.
What do you dislike about the product?
Confluence is neither "just-in-time learning" friendly (like Spekit), an LMS (like Workramp or Seismic), good for project management (like Asana or Monday), or really that advanced for a document management tool (like Coda). It's just... okay.
What problems is the product solving and how is that benefiting you?
Our technical teams continue to use Confluence as a knowledge base. But, many of our customer-facign teams (the primary ones that I support) are switching over to just-in-time learning programs like Spekit. If Confluence is solving a problem, it's simply that it's saving us money by not purchasing more licenses for other programs (since we also use Jira heavily).


    carol c.

"Confluence is squeaky clean app to use"!

  • June 04, 2024
  • Review provided by G2

What do you like best about the product?
Fantabulous for it's clean and bold dashboard.
Timesheet tracking and deadline update to members on tasks.
Incredible with resource planning and allocation.
Simple and clean dashboard.
What do you dislike about the product?
Fantastic with ease of team collaboration.
Create multiple workspace.
What problems is the product solving and how is that benefiting you?
It's efficiency and reliable with knowledge sharing as a team.
Incredible with ideation through brainstorming.
Exquisite with use of cards and boards for tasks.
Simple and intuitive.


    Justin P.

"My hero for setting strategic goals that resonate with project objectives"!

  • June 02, 2024
  • Review provided by G2

What do you like best about the product?
It's an excellent app for setting strategic goals. Fascinating for task collaboration through instant messaging. Fantastic for synchronization with Atlassian apps. Collaboration on projects is easier.
What do you dislike about the product?
Fascinating with real-time collaboration on projects.
What problems is the product solving and how is that benefiting you?
It's fascinating for real-time collaboration on projects. Reliable with task planning and assignment. Great for resources planning and distribution. Efficient with workflows process automation. Synchronization with all Atlassian apps.


    Arshad K.

The place where you always look for documentation

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
Confluence is one of the Atlision serives you need to create any specifie accout to manage your documentation

Documenations can of any thing

you can create number of pages as progress with your jira ticket and best thing is it directly intrigeted with the Jira tickting tool and your bitbucket

and if you consider the editing part of single it quite faster and convinent to use for all sort of documentations.
What do you dislike about the product?
Nothing as such to dislike in that that

But some time it annoying if you dont arrange your documentations it bit difficult to get the proper documentations

and one thing i dint like is its search engin, the search engin is not that optimized to give the exact results when you are searching for perticullare documant by filtering it with the text
What problems is the product solving and how is that benefiting you?
Mainly it solves the documenations part of our project ...source of truth i can say


    Salman R.

Confluence

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
Easy to Manage all pages and Projects. Very Supportive. A lot of features. We used it frequently.
What do you dislike about the product?
- Every time i forgot to publish the page
What problems is the product solving and how is that benefiting you?
Easy to manage all projects documentation


    Computer Software

Wiki and Collbaoration tool for Documenting Purposes

  • May 27, 2024
  • Review provided by G2

What do you like best about the product?
Great to store crucial documentation and notes
What do you dislike about the product?
Can become a bit of an information overload
What problems is the product solving and how is that benefiting you?
Knowledge Base
Technical Documentation


    Kshitij D.

Confluence: an easy documentation solution

  • May 27, 2024
  • Review provided by G2

What do you like best about the product?
It's simplistic and easy to navigate UI, which theme changing options alongs with its capability to be linked with other atlassian solutions like jira.
What do you dislike about the product?
The thing that I dislike the most about confluence is it's directory structure for listing down the documents. It's not very organised and easy to look around unlike other documentation options like clickup.
What problems is the product solving and how is that benefiting you?
We use confluence basically for listing down important points, listing and documenting the steps and procedures to do operations so that they can be referred in future.


    Higher Education

Best Wiki Tool Ever!

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
As an Atlassian tool I loved how it integrates with Jira. It's a perfect match.
What do you dislike about the product?
Nothing really to be honest althought it would be great if it had an infinite canvas like Miro or Freefrom.
What problems is the product solving and how is that benefiting you?
One place for all our KB articles, issue tracker and any other live document that requires collaboration.