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Confluence

Atlassian

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External reviews

4,101 reviews
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External reviews are not included in the AWS star rating for the product.


    Kyle H.

Confluence Used as an Internal Web Page

  • June 18, 2016
  • Review provided by G2

What do you like best about the product?
Confluence's ability to quickly build up a webpage, save changes, add in elements including images and graphs, schedules and more, makes for a good collaborative solution for a team in production. Confluenced can be integrated to JIRA, and Hipchat as well, so communication is all in one area. No coding is required, simply start typing away and uploading images to make a live database.
What do you dislike about the product?
There is a limit to the configuration options of where text or image boxes can be placed. There are pre formatted designs to choose from, which might not be exactly what you are looking for. Be default if Confluence is integrated into JIRA then you can spam your team members any and all updates that you make. I believe this setting can be adjust I just haven't found it yet.
What problems is the product solving and how is that benefiting you?
Currently information about clients and their needs is spread across emails, documents, and other software, Confluence brings all this info into once place that I can send a link to a co worker. This way is a good way to see visually when the timeline is set for a project, and where everything they need is located .
Recommendations to others considering the product:
If you can get the IT guy set up and hand some of the creative ability over to some right brained indivuduals, the potential of this software can really come together. Also for administrative, and management ideas, this software is another tool that is also sharable to the whole team to see.


    Online Media

Confluence

  • June 17, 2016
  • Review provided by G2

What do you like best about the product?
That I can easily set it up and organize my documents.
What do you dislike about the product?
Not too fond of the GUI when it comes to creating document layouts.
What problems is the product solving and how is that benefiting you?
This solved my need to keep all testing and user documentation in one place where everyone could access it.


    Internet

Confluence for Project Management

  • June 16, 2016
  • Review provided by G2

What do you like best about the product?
I like that it is easy to use and set up new documents
What do you dislike about the product?
The cost. we had to cut out some things that we had in Marketo due to the cost.
What problems is the product solving and how is that benefiting you?
It is easy for all teams to coordinate.
Recommendations to others considering the product:
We linked with JIRA for bug management as well


    Melissa Y.

Useful for sharing knowledge within an organization

  • June 14, 2016
  • Review provided by G2

What do you like best about the product?
I really enjoy the macro functionality in Confluence. There is a ton of freedom when creating new content, whether that's individual pages or spaces.
What do you dislike about the product?
The search functionality could use some serious help. I rarely seem to find what I'm looking for unless I search for page titles specifically. Often, I'm searching by content within a page and have found this feature to be unreliable.
What problems is the product solving and how is that benefiting you?
Knowledge sharing across an organization. Some benefits include segmenting knowledge by natural groupings within the org. How to guides are a breeze because of how flexible the customization within pages is.
Recommendations to others considering the product:
Definitely explore the macros that are available, they've made a world of a difference in my documentation. Some favorites include markup, Gliffy diagrams, table of contents, charts, and Excel content.


    Divya J.

great for documenting but not stable

  • June 14, 2016
  • Review provided by G2

What do you like best about the product?
It is good for documenting things, review processes etc. I like the comment feature, talk, integrated plugins and macros.
What do you dislike about the product?
It doesn't seem too stable. It is down quite a few times a week. sharing is also buggy.
What problems is the product solving and how is that benefiting you?
mostly documenting
Recommendations to others considering the product:
really depends on needs of the organization so evaluate thoroughly before investing.


    Tim B.

Great resource for company information and suggestions

  • June 10, 2016
  • Review provided by G2

What do you like best about the product?
The ability to upvote questions to have ideas added to the company roadmap. I also love that I can search any topic for insight into products and the company.
What do you dislike about the product?
Old or irrelevant pages are too prevalent in searches
What problems is the product solving and how is that benefiting you?
Making product roadmaps easier to assemble based on employee feedback. Ability to circulate product information to the entire company.


    Internet

Using Confluence for Engineering

  • June 07, 2016
  • Review provided by G2

What do you like best about the product?
Integration with JIRA,
Ability to draw diagrams
Tag People, follow up, comments section
What do you dislike about the product?
UX is pretty old,
Layout is very old and , its difficult to add new topics or add new articles.
Very slow while launching
What problems is the product solving and how is that benefiting you?
Organize information for the Team
Helps to On board new team member easily


    Computer Software

Intuitive, easy-to-use product for content management

  • June 07, 2016
  • Review provided by G2

What do you like best about the product?
-Quick and simple to create wiki pages
-Easy editing and built-in, in-app editor tools to format and customize pages
-Navigation "tree" allows admins to structure content effectively
-Quick search functionality allows users to very efficiently find content they're looking for, and then narrow down by page type, date posted, etc.
-Easy to comment on pages and share editing responsibilities between users
-"Private" pages allow users to collaborate without adding unfinished or unnecessary content for all users to see
-Mobile app is available
-"Confluence Questions" is a brilliant community-driven solution to questions from users
What do you dislike about the product?
-I struggle a little bit with the more advanced editor tools, and would like some training videos to demonstrate those features.
-I wish there was the ability to allow our external end users (our clients) to access certain permission-based areas of the Confluence site, so that we could truly keep all information in one place.
What problems is the product solving and how is that benefiting you?
-As a software company, we can pool our knowledge and resources into one tool, where all users can access the same information. This helps to promote knowledge sharing and enhance training and documentation.


    Information Technology and Services

Easy to use tool for inner office communication

  • June 07, 2016
  • Review provided by G2

What do you like best about the product?
Easy to tag people
Easy to search
Easy to link to
What do you dislike about the product?
Every change you make notifies people who are watching if you don't deselect
What problems is the product solving and how is that benefiting you?
I use Confluence for note taking, blogging, data sharing
Recommendations to others considering the product:
You can upload pictures and syncs to Alfresco


    Outsourcing/Offshoring

Organizational Tool

  • June 07, 2016
  • Review provided by G2

What do you like best about the product?
The ability to notify team members when you make an update to a page within a particular space.
What do you dislike about the product?
Can be glitchy, sometimes I have to refresh the page in order to save a comment I leave on a page. Also, to have a calendar within a space, it's an expensive add-on. Should be a pretty standard feature.
What problems is the product solving and how is that benefiting you?
Building content and production calendars for the year.