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Confluence

Atlassian

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4,105 reviews
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    Information Technology and Services

Easy-to-use collaboration tool

  • September 06, 2016
  • Review provided by G2

What do you like best about the product?
It's really easy-to-use and pick up, and doesn't require a lot of effort to get going. You can go with an Atlassian hosted solution if you want to get up and running as quickly as possible, or go with an on-premise solution if you want maximum flexibility. It also integrates very well with JIRA and it's multitude of plugins, so there is a lot of flexibility in extending functionality. The price is also very reasonable so very low barrier to entry when it comes to getting going.
What do you dislike about the product?
Some of the plugins aren't best in breed, but that's not really the fault of the software itself. As a collaboration tool, it could do better with management of documents and integration with other tools such as SharePoint.
What problems is the product solving and how is that benefiting you?
We use it as a collaboration tool between internal staff and external users as well. It's great as a central repository of information and documentation on software development projects. We initially went with the hosted version but have moved to an on-premise solution for the added flexibility. The migration was pretty painless, so another added benefit.
Recommendations to others considering the product:
Make sure that you have all of your integration requirements defined and ensure that they are met before diving in. There is rudimentary SharePoint integration, but nothing that is considered groundbreaking.


    Vinicius S.

Amazing tool for team collaboration and for Wiki

  • September 05, 2016
  • Review provided by G2

What do you like best about the product?
Confluence can be used for several purposes like team collaboration, project documentation and knowledge base.

The software usability is great with a clean (low screen pollution) and responsive layout. When you first use it you may think it is already familiar (it remembers wiki softwares and the famous wikipedia).

It is a reliable software with large community. It means that Confluence works smoothly (without bugs).

Another important aspect is the ease to install. There is a version available for local deployment or you can use it on the cloud. When deploying it hosted on cloud by Atlassian you can get it working in a few clicks and start working with your team.

What do you dislike about the product?
The lack of a free version (you just have a trial version).
Despite of good usability, there are a lot of functionalities that you may take some time to find (or to discover) and use it.
There are also some problems with the portuguese translation.
What problems is the product solving and how is that benefiting you?
Documentation of several projects with team collaboration. We also use it to share files and to build a knowledge base to solve some of ours internal problems and to provide Wiki functionality for clients.
Recommendations to others considering the product:
You should first use the trial version to check if it is what you are looking for. Confluence is a powerful and reliable software that delivers what is promised and can be suitable for several of your needs.
If you use some others products from Atlassian like Jira it can be easily integrated to Confluence.


    Marc M.

Your knowledge repository

  • September 02, 2016
  • Review provided by G2

What do you like best about the product?
The ability to create all sort of documents easily and to integrate rich content into the page you create.
The organization capabilities.
What do you dislike about the product?
The global look & feel appears a bit old and could be more attractive.
What problems is the product solving and how is that benefiting you?
We are trying to organize and durably store the technical knowledge and information that is generated on a daily basis
Recommendations to others considering the product:
For the tool to be effective, it needs to become an automatism for your team and you need to use it systematically whenever information needs to be stored. It is also good to integrate it with other tools (from atlassian or not)


    Internet

Works seamlessly with Jira and allows our team to stay on track and store important share documents.

  • August 27, 2016
  • Review provided by G2

What do you like best about the product?
We use Confluence as a database of all our important sharing technical docs and also to integrate into Jira to make lookup of this information easy. It works great.
What do you dislike about the product?
Sometimes not as intuitive as it should be and relies on permissions too much sometimes.
What problems is the product solving and how is that benefiting you?
We are sharing information amongst team members to solve problems faster.
Recommendations to others considering the product:
If you use Jira and want integration of knowledge sharing this is an easy choice.


    Information Technology and Services

An Awesome Collaboration Tool

  • August 18, 2016
  • Review provided by G2

What do you like best about the product?
Confluence is an incredibly easy to use and functional Wiki. With nearly zero downtime outside of scheduled maintenance, its an easy way for teams to collaborate and share knowledge.
What do you dislike about the product?
It's hard to find something I dislike about Confluence.
What problems is the product solving and how is that benefiting you?
Collaboration and knowledge sharing.


    Health, Wellness and Fitness

Confluence use as office Wiki

  • August 16, 2016
  • Review provided by G2

What do you like best about the product?
The best part about Confluence in our working environment is the share-ability and ease of access for all employees to add, edit, and manage company policies and information. This makes accessing documents and information quick and easy for most employees, both remotely and in-office.
What do you dislike about the product?
Confluence is not as user-friendly as we had hoped. It takes a good bit of time to familiarize yourself with how to create, format, and edit information in a clear manner.
What problems is the product solving and how is that benefiting you?
By using Confluence, we have solved a common problem of "how are we going to organize all of this information?" We are able to keep basic financial records, company documents and information all together in one place. The benefits are that it provides us with a quick and convenient way to inform new employees of our company's systems and procedures in an orderly manner.


    Marketing and Advertising

Everything To Keep Your Project Organized

  • August 10, 2016
  • Review provided by G2

What do you like best about the product?
The flexibility to craft your own spaces & pages, makes this platform ideal for companies across a multitude of mediums. At an early stage startup, we were able to use Confluence to maintain transparency across all departments while building our product.
What do you dislike about the product?
The learning curve of using the platform was definitely difficult for me. I did not have a technology background, and it took a solid week of using the platform to understand the majority of it's functionality. This could also be because the functionality is so vast.
What problems is the product solving and how is that benefiting you?
We realized the platform is excellent for groups to communicate project developments with each other, and also a great place for brainstorming, as all comments can be logged and searched. We use the platform for calendars & timelines, recording process flows for future employees, as well as business development.
Recommendations to others considering the product:
You have the ability to craft your own spaces. Consider you needs so you have an outline going in.


    Michael D.

Excellent tool for documentation!

  • August 03, 2016
  • Review provided by G2

What do you like best about the product?
Ease of use
Accepts multiple input formats
accessible on mobile devices
extendable
accepts Wiki markup
Super robust
can be integrated across the Atlassian tools (and other tools!)
What do you dislike about the product?
Mobile input could be a little better - I consume/publish a lot of information on a mobile device. Extend mobile functionality
What problems is the product solving and how is that benefiting you?
Communication between two groups (PM in US, Development in India). Confluence was better than Basecamp for this - as we had regular updates - created templates that everyone understood, and stuck with them - the communication process was greatly improved
Recommendations to others considering the product:
Consider paying for Atlassian training for your admins. I had to learn a lot of the feature set on my own. I think there is tremendous benefit from training!


    Internet

Good experience with Confluence

  • August 02, 2016
  • Review provided by G2

What do you like best about the product?
- Different Macros which allows you to do almost anything that is required at an enterprise level.
- It allows you to embed other software's like Microsoft word/excel/PPT, etc.
What do you dislike about the product?
- it has some limitations with MAC. It is difficult to link the team calendar in MAC Outlook. (Though there is a workaround)
- Existing text/color choices in Confluence are limited.
What problems is the product solving and how is that benefiting you?
- At our company, it is used a central repository for all the domain/ organization and team level information


    Alex P.

Confluence as an In-Office Tool

  • July 29, 2016
  • Review provided by G2

What do you like best about the product?
Confluence is basically a wiki that you can create for your business. I have used it a ton by writing my own guides to storing information that can be used between different divisions within a business. I would highly recommend it!
What do you dislike about the product?
There isn't too much to dislike about it. The only thing I would change is the formatting. Make it more similar to a forum because copy + pasting things can be a pain.
What problems is the product solving and how is that benefiting you?
I work in the telecom industry and we use it for multitudes of things. I think one of my favorite uses of the platform is the ability to work between groups of people. So I can fill out a spreadsheet and instead of having someone come and ask me for that info, they can simply search the document and get the info themselves.
Recommendations to others considering the product:
If you feel your business is starting to grow quickly and you need a good wiki software confluence is the direction you need to venture!