Confluence
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Love this for specs and requirements
What do you like best about the product?
I love the layouts they offer. We have 3 product managers and that means that our specs and requirements need to be very similar so there is consistency. Confluence offers layouts and really good organization so that we can keep all of our project specs organized by release.
What do you dislike about the product?
If I want to copy and paste from confluence to JIRA it loses the formatting.
What problems is the product solving and how is that benefiting you?
We are solving the need for one place to house all of the specs and a place to start spec'ing projects without putting them in JIRA. We are much more organised and at anytime any one in the organisation can see what we are working on.
Dani's review
What do you like best about the product?
Easy of editing, It''s like a corporate wikipedia
What do you dislike about the product?
Some things and navigation are cmplex to find and manage
What problems is the product solving and how is that benefiting you?
We use it as a long term goal check, by filling up articles of these goals. It's good to keep everybody on track asynchronously
Too customizable
What do you like best about the product?
I like best that you can use full formatting and html. Confluence functions like a wiki to store information for everyone to see. You must share this information with the right people though, for it to work.
What do you dislike about the product?
It easily buries information. The email notifications are so frequent and meaningless that the first thing everyone did was hide them in a separate outlook folder--therefore notifications are totally and completely broken. No one knows what changes are made in confluence unless they review them manually. If they do not, and you want a teammate to see a change or update to a page, you must manually send them the link through email. So why aren't we just using google drive, again? is a question I constantly ask, especially since we quit using Hipchat.
What problems is the product solving and how is that benefiting you?
We are solving educational technology problems. confluence does act as a partial documentation.
Recommendations to others considering the product:
unless you're using hipchat and jira or other atlassian products, not really worht it.
great collaborative tool for support and development
What do you like best about the product?
Confluence is great as it ties into JIRA and all other Atlassian tools (which you can use for any type of software development firm) and you can use it for support and requirements documentation as well as create it as a collaborative place to input ideas and show progress of projects. Also a great place to put your meeting notes or even create a page for your team to combine helpful docs or share information.
What do you dislike about the product?
The formatting options are not the best for creating documents. It is slightly limited but works for the most part. Not much to dislike as I have used this product for at least 4 years now and the only thing I ever feel like an improvement is needed was the formatting.
What problems is the product solving and how is that benefiting you?
Solving any production support issues and any gaps that need to be filled between development and support. Confluence definitely closes those gaps and documentation is a need for software development.
Great Groupware
What do you like best about the product?
Both on-premise and cloud options available. Integrated user management
What do you dislike about the product?
No native Shibboleth authentication support
What problems is the product solving and how is that benefiting you?
Inter-organizational Groupware tool
Great way to manage documentation
What do you like best about the product?
Intuitive user interface and clear documentation
What do you dislike about the product?
Some commonly used features are not easily discoverable
What problems is the product solving and how is that benefiting you?
Requirement documentation and developer documentation
Great collaborative documentation environment
What do you like best about the product?
The versatility of documentation options available for the user. The array of options to augment, and display your data. Ease of linking to other software, such as Jira.
What do you dislike about the product?
The frequency of email notifications when pages you've subscribed to are updated. I've had colleagues edit important pages (that I've needed email notifications) repeatedly over a short span of time, and have received tens of emails for every micro-change.
What problems is the product solving and how is that benefiting you?
Video game development. Benefits:
- Sharing of project timelines/deadlines
- Game update documentation
- Sprint observation
- Matching game beats with marketing beats
- Sharing of project timelines/deadlines
- Game update documentation
- Sprint observation
- Matching game beats with marketing beats
Recommendations to others considering the product:
Documentation is king, but only if easily searchable. Invest time in thoughtfully planning out the layout, and flowchart of your project folders. It'll save a lot of future from newer employees who will have trouble reaching hidden pages that may be required for them to fulfill their duties.
Great tool for internal company WIKIs
What do you like best about the product?
Being able to document processes and information for teams had really helped us onboard new team members faster and more efficiently.
What do you dislike about the product?
The macros have changed during a recent upgrade. A lot of my content is now broken because the code macro appears to have been removed.
What problems is the product solving and how is that benefiting you?
We've been using it to document team processes for a particular client and in addition store projects to documents among with weekly client meeting minutes.
Recommendations to others considering the product:
Don't remove macros in upgrades. Consider backwards compatibility!
Intuitive, but has some quirks
What do you like best about the product?
Easy to find saved notes and share info company wide
What do you dislike about the product?
Doesn't auto save while typing in a document
What problems is the product solving and how is that benefiting you?
Good way to share information and have standardized procedures across multiple company sites
Confluence
What do you like best about the product?
Document version history
Variety of document templates to get started
Clean integration with JIRA
Excellent page editing and formatting options
Variety of document templates to get started
Clean integration with JIRA
Excellent page editing and formatting options
What do you dislike about the product?
navigation - you feel lost and the document organization is not well done.
What problems is the product solving and how is that benefiting you?
Integration with Jira and Document version history
Recommendations to others considering the product:
The best documentation product to integrate with Jira. Easy to use and collaborate.
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