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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,105 reviews
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External reviews are not included in the AWS star rating for the product.


    Hospitality

Great Repository for Information

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
I like that it's a great place to store information iin an organized way. I use it often with my teams.
What do you dislike about the product?
The ammount of spaces possble can feel overwhelming. Also teams don't always look here initially due to how vast it can feel depending on the company size so I think integrations into things like email or jira could be helpful
What problems is the product solving and how is that benefiting you?
we need a place to store information


    Computer Software

Very great tool to do design document and good for collaborating with other collegues

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
the most i like about confluence would be the way we can paste the contents and it make headings add pictures so efficiently and resize without a problem

Inline comments that can be added and replied in the same dailog box is good feature too

use it pretty much very regularly and i remember it was very easy in the initial stage to get a hang of it
What do you dislike about the product?
nothing i can recall overall a good tool compared to the alternatives
What problems is the product solving and how is that benefiting you?
The design document earlier used be in obscure word doc, it is more user intuitive and user friendly to use confluence and people can see and use your page to refer better. main use is to prepare designs and also save our knowledge bases.


    Swapnil D.

Best tool for Product People

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Love how intuitive and simple it is to use. I also like the integration with other Atlassian apps for eg Jira
What do you dislike about the product?
Nothing much but sometimes the new features stay hidden and I end up not discovering them for a long time
What problems is the product solving and how is that benefiting you?
It’s our one stop solution for documentation and requirements analysis. We also use it a lot for internal reviews and reports


    Aasheesh P.

Best place to store your documents

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
The best thing about Confluence is how easily you can get started with writing documents.
It supports Rich Text Formatting, is easy to integrate with Slack, and you can organize your documents in a folder as well.
I have been using Confluence regularly to create documents for my team.

It is very easy to implement, and all you need is an account to log in, which will automatically enroll you in the free version.
What do you dislike about the product?
There is nothing to dislike about Confluence.
What problems is the product solving and how is that benefiting you?
Imagine storing all the documentation of the infrastructure components of your organization in a shared drive etc. The problem with this approach is that you have to open these documents in a separate editor like word etc. and then you will not be notified about the changes in the versions of this file.

Confluence eliminates this requirement.
You can write your documentation and it supports versioning and notifies the owner about the changes made by others.

It also allows to add images, code, tables etc. in the documentation.


    Iván R.

A useful way to work in a team

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
What I like the most is its excellent integration with all Atlassian products. Given a task in Jira, creating a page in Confluence to detail information is very useful in daily work. Furthermore,
What do you dislike about the product?
It's somewhat slow and starting seems somewhat difficult
What problems is the product solving and how is that benefiting you?
Technical documentation is something very important and, at the same time, very difficult to manage if it doesn't have a good structure and everything is not in one place. With Confluence, you can have the documentation just as you need it.


    Benoit C.

Good internal documents and project sharing plateforme

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, document creation is intuitive and relevant to keep all the company or a specific group of employees at the same page
What do you dislike about the product?
Sharing options, limited text formating capabilities
Version traceability can be a good feature to add (When Who and What)
What problems is the product solving and how is that benefiting you?
Sharing important information and have unified content with a good internal search engine to easily navigate
Document organization and hierarchy is well done and allow a clear structure of a company knowledge DB


    Information Technology and Services

Great AI, good pages to write down information.

  • May 21, 2025
  • Review provided by G2

What do you like best about the product?
Good AI to find documents, but could do with some improvements to the language generated
What do you dislike about the product?
Lacking the wider interaction and task planning. Additionally, file storage and sharepoint access is limited
What problems is the product solving and how is that benefiting you?
Storing company wide information in one place that is easy to find information


    Computer Software

Great documentation platform

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Team collaboration, drawing tools, security settings
What do you dislike about the product?
The content is not dynamic, to update from outside DBs
What problems is the product solving and how is that benefiting you?
Documentation repository, shared to all company


    Abdel K.

Does what it says!

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, of implementation, great for customer support team to use on a daily basis, offering many features which could provide a time-saving solution others wouldn't
What do you dislike about the product?
Compared to other solution, it could be made to be more user-friendly as sometimes, creating tasks/folders, sharing settings and other aspects could be confusing to setup
What problems is the product solving and how is that benefiting you?
Ease of access for projects follow-up or even team meetings summary notes.


    Bohdan P.

Network QA Engineer (L2/L3)

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
Convenient tool for storing all project-related documents, versioning history, vast possibilites of text modifications.
What do you dislike about the product?
With complex projects it's hard to navigate between files, especially nested ones. Search can help with that, but it's not convenient to use
What problems is the product solving and how is that benefiting you?
I used it mostly to cover technical debt, describe project-specific guides and tutorials, which were used by me and my colleagues.