Confluence
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Excellent tool for documentation and knowledge base build
What do you like best about the product?
Confluence is such a great tool! It serves as our central hub for all project documentation. We rely on it for everything—from detailed user guides and helpful how-to guides for various processes, to ensuring that our important release notes are always up-to-date. Plus, it’s an ideal way to build our team's knowledge base, making it super easy to find all our collective wisdom and solutions. With everything organized, we spend less time searching and more time getting our work done efficiently!
What do you dislike about the product?
What I dislike is that the editor can be a bit tricky. Sometimes when you insert images, they don't always show up exactly how you want or resize correctly on different screens. Also, copy-pasting other content, like tables, can mess up the formatting and take extra time to fix. And finally, managing permissions for different people across many spaces can get a bit complicated sometimes. You really have to keep an eye on who can see what.
What problems is the product solving and how is that benefiting you?
Confluence solves scattered information problems. Previously, details about our apps, features, and translations were scattered in emails, shared drives, and personal notes, making it difficult to find updated versions.
Now, Confluence provides a central location for documentation. This greatly benefits me as I can efficiently manage app features, ensure translation consistency, maintain user guides, and develop our team's knowledge base. It results in less search time, fewer misunderstandings, and more efficient work, keeping projects on track.
Now, Confluence provides a central location for documentation. This greatly benefits me as I can efficiently manage app features, ensure translation consistency, maintain user guides, and develop our team's knowledge base. It results in less search time, fewer misunderstandings, and more efficient work, keeping projects on track.
It the best product for inter documentation
What do you like best about the product?
it is very easy to create and write the setup and UI is very good
What do you dislike about the product?
Jira is changing the UI frequestly, thats create issue for me.
What problems is the product solving and how is that benefiting you?
It help like in my IT company used to create documentation for other people help, it is well organised structurte and very easy to search and save lot of time when finding any doc.
Absolute Best Documentation System
What do you like best about the product?
Easy to use. Similiar to wikipedia. Clear, consise, tons of addons and plugins
What do you dislike about the product?
Would like the ability to link passwords across multiple docs
What problems is the product solving and how is that benefiting you?
Documentation for customers and services
Confluence Review
What do you like best about the product?
Confluence keeps everything organized and accessible resulting in no more lost notes. Easy Jira integration makes project tracking feel seamless.
What do you dislike about the product?
Finding specific info can sometimes feel like digging through a haystack.
When multiple people jump in at once, things can get a bit chaotic.
When multiple people jump in at once, things can get a bit chaotic.
What problems is the product solving and how is that benefiting you?
Confluence keeps everything in one place so teams aren’t digging through endless docs and emails. Helps everyone stay on the same page so projects move forward smoothly and serving as the single source of truth.
Best collaborative documentation tool
What do you like best about the product?
Confluence is very easy to use and implement. It revolves around the idea of being a wiki, which promotes users from creating and editing content on the platform. It encourages users to work collaboratively, and being open, but does have all the permission and security control one would need.
There is also a very active community with 3rd party apps to add additional features and functionalities to the product.
There is also a very active community with 3rd party apps to add additional features and functionalities to the product.
What do you dislike about the product?
Confluence, especially the Confluence Cloud, can be difficult to customize its look and feel. If you want to make Confluence look like something other than a documentation platform, you would often need to rely on 3rd party apps to do that.
What problems is the product solving and how is that benefiting you?
Confluence is our documentation platform. Both technical and non-technical teams create and maintain their documentation using Confluence, rather than sending copies of PDF or Word doc in emails everywhere. This helps to keep a single, up to date copy of important documentation with version control.
User & Editor& Reader CS Operations Spe
What do you like best about the product?
no limit and free to edit, its easy to edit plus easy to share with your college
What do you dislike about the product?
sometimes it makes us to confused, we put every detail of our information, every announcements about the new project. we are the highest user in the company I created a confluence by myself more than 10 time and when I started the job confluence seems to me too much info too much unnecessary document that I need. maybe you can put a reminder to the owner of the page like hey check out this page if it is still valid keep it or not please archived it
What problems is the product solving and how is that benefiting you?
find every document in one place
files are organized
easily write and publishing methods and sharing methods are very nice like link and the all google jira the other tools that we are using are connected. We can present the presentations on the confluence pages which makes easy to reach out another documents
files are organized
easily write and publishing methods and sharing methods are very nice like link and the all google jira the other tools that we are using are connected. We can present the presentations on the confluence pages which makes easy to reach out another documents
Great for Documentation, but Has Room to Improve
What do you like best about the product?
Confluence makes cross-team collabration seamless, I Love how easy it is to create, format and organize pages, especially with templates. The integration with Jra helps our dev and product teams stay aligned with their goals.
Clean and user friendly interface,
integration with Jira and other atlassian and APIs
Templates for meeting notes, documentation, etc
Powerful search functionality
Page version history and comments, mentions
Clean and user friendly interface,
integration with Jira and other atlassian and APIs
Templates for meeting notes, documentation, etc
Powerful search functionality
Page version history and comments, mentions
What do you dislike about the product?
While confluence is powerful, it sometimes struggles with performance in spaces with lots of content. Also, managing permissions across multiple spaces can get trickly.
What problems is the product solving and how is that benefiting you?
We use confluence to maintain product documentation, onboarding guides and meeting notes in all projects. it's become our single source of truth, which has dramatically reduced silos and improved team efficiency.
Centralizing documentation,
Improving transparency and knowledge sharing
Reducing silos between departments
Centralizing documentation,
Improving transparency and knowledge sharing
Reducing silos between departments
Good data base learning curve is difficult
What do you like best about the product?
The overall database and compatibility are great
What do you dislike about the product?
I feel it can be complicated to use at times and to search as a first-time user.
What problems is the product solving and how is that benefiting you?
It was the bridge for Customer support and Engineering
Solid product. Does what is intended. Helps keep teams on the same page.
What do you like best about the product?
Ease of use. Seems accessible from any device. Reliable.
What do you dislike about the product?
Only downside I can think of is that there are alternative, open source options.
What problems is the product solving and how is that benefiting you?
Confluence provides a (mostly) frictionless environment to capture, retain, and update documentation.
The best database for your company processes
What do you like best about the product?
It is the easiest way to share all your information with your colleagues. You can access everything you need on a daily basis.
It is as easy to modify as any other wiki. It includes many different integrations to different platforms, including the Google Suite, and the support team is available to assist with any implementation issues and even provide solutions you might need.
It is as easy to modify as any other wiki. It includes many different integrations to different platforms, including the Google Suite, and the support team is available to assist with any implementation issues and even provide solutions you might need.
What do you dislike about the product?
I think it could have more modern features at some point, but at this point this is only a nice-to-have
What problems is the product solving and how is that benefiting you?
Easy access to corporate information, both for me to know and, as a team leader, to share with other areas.
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