Confluence
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Good for what we use it for
What do you like best about the product?
Document control makes revisions manageable. Cloud storage makes access easy anywhere.
What do you dislike about the product?
Working with spreadsheets is not very easy. Multiple versions of them are stored instead of just one. Creating pages, instead of folders, is not as intuitive as you'd expect.
What problems is the product solving and how is that benefiting you?
I'm not sure if there's a cost benefit, but I think doc control is what most here are using it for.
Recommendations to others considering the product:
Not sure what else is out there and what other features are offered compared to Confluence, but it's better than Sharepoint or a regular old folder on a network drive.
Your answer to software documentation
What do you like best about the product?
Confluence lets you create documentation for your software while also providing a version control system. Like Google Docs, you can grant access to your peers for collaboration.
What do you dislike about the product?
I dislike the need to download additional plug-ins to use certain formatting tools. All this can easily be integrated within the application itself.
What problems is the product solving and how is that benefiting you?
Confluence provides a documentation repository which is easy to access by all members of team and is thus greatly helpful for projects.
Confluence for collaboration
What do you like best about the product?
Confluence is pretty easy to use if you keep it simple. There are a number of widgets and plug-ins that help expand the feature set.
What do you dislike about the product?
I wish the formatting of pages was easier and more intuitive.
What problems is the product solving and how is that benefiting you?
It keeps everyone on the same page and easy to update in real time.
Recommendations to others considering the product:
I think Samepage might be more comprehensive and user friendly.
Agile product documentation development and maintenance
What do you like best about the product?
The ability to generate PDF/Word documents from Confluence spaces.
What do you dislike about the product?
It generates a lot of email rubbish when updating pages with images.
What problems is the product solving and how is that benefiting you?
Product Documentation repository and Product Wiki.
Recommendations to others considering the product:
Confluence is great if you want to create a product/Project document repository and wiki.
Good tool to share knowledge
What do you like best about the product?
Confluence works well as a company wiki for sharing info
What do you dislike about the product?
Licensing can be a problem as we always appear to be on the edge of needing more
What problems is the product solving and how is that benefiting you?
KT has improved since using confluence
Amazing software to track producint release and defects.
What do you like best about the product?
We have been using this software for more than 5 years. It's been amazing tool to track records.
What do you dislike about the product?
It has too much clutter which is hard to get rid of.
What problems is the product solving and how is that benefiting you?
We are tracking our engineer in progress with other teams.
A good tool for software documentation
What do you like best about the product?
- You can create professional documents
- You can check version history of documents
- You can control users' access to different documents
- Good formatting options
- Good integration with other Atlassian products
- You can check version history of documents
- You can control users' access to different documents
- Good formatting options
- Good integration with other Atlassian products
What do you dislike about the product?
There could probably be more keyboard shortcuts and/or formatting UI (like Google docs or MS Word) instead of having add-ons/plugins/scripts for certain types of formatting.
What problems is the product solving and how is that benefiting you?
Confluence can be a central location for all software documentation within a team because it is easily accessible and has good search capabilities.
Recommendations to others considering the product:
If using the Atlassian suite of products, Confluence is a good tool to use.
Flexible solution for a variety of workgroups
What do you like best about the product?
There are tons of features and widgets that can be added to pages to really customize things. Overall it is very simple to get started with.
What do you dislike about the product?
There are so many features that many of them are challenging to discover.
What problems is the product solving and how is that benefiting you?
This tool really helps my teams to collaborate and communicate more effectively.
Allows our team to store knowledge in a central location.
What do you like best about the product?
I like the integration with Jira. We have been using a package of Confluence, Jira, BitBucket, and HipChat because they all integrate nicely together. Confluence has given our company a nice central place where we can dump knowledge and others can view it. The cloud hosting has been nice because it frees up our IT staff from having to configure servers and settings.
What do you dislike about the product?
The macros available when creating content are a bit overwhelming. It can be hard to look through all of the available macros to find the one that will work for what you are trying to do. It took me a long time to find the display children display macro. Without training, it can be hard to come up to speed on how to use the system. It's not as intuitive as it could be.
What problems is the product solving and how is that benefiting you?
Our business is using Confluence as a central place to store all company knowledge. Previously, each department had its own way of storing documents and information related to their department. This made it really hard for people in other departments to find the information. We switched to a company wide solution of Confluence and it has helped to keep everyone more informed.
Recommendations to others considering the product:
Take the time to train your users on how to use Confluence. Without training, novice users will struggle to figure out how to create documents in the system and where to store them.
Works fine
What do you like best about the product?
Great place to store information and collaborate. We use it to keep track of process and documentation.
What do you dislike about the product?
If you happen to lose access to the billing/technical account email they will not help you change it.
What problems is the product solving and how is that benefiting you?
Been using this product across a few companies without issue. It fits the need.
Recommendations to others considering the product:
None
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