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Confluence

Atlassian

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4,105 reviews
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    Aniket G.

Best repository for a Knowledge and documentation storage purpose.

  • July 10, 2025
  • Review provided by G2

What do you like best about the product?
The software is best used along with the JIRA and Bitbucket as we are using currently in our organisation. We keep all our documentation and changes we made to a BOT/Software we are building along with the knowledge for future reference in the Confluence spaces.

There are many inbuilt apps that can be connected to the portal to make your life easier and makes your much easier. I usually don't need to swipe to different tabs for a collaboration work.

The software is very intuitive and easy to navigate. Each tabs are cleanly specified and level based for each interactions.

Apps are easy to implement and no need to open a separate applications on the system to download the data and re open it in the different apps.

Even whenever I feel lost I just ping the SPOC for our organisation from the confluence side and they alway on point with the issues we are facing.

The whole developers along with the interns use this application every day as we keep updating the BOT.
What do you dislike about the product?
Not much to say it's just that it's hard to manage the administrator access to different users. When we remove certain access to a user, it takes a bit of time to work.
What problems is the product solving and how is that benefiting you?
Whatever we develop and update in JIRA we keep that documentation over the Confluence and it's my job to make sure it's always in the hands reach for anyone who needs it for future reference.


    Kat K.

Everything in One Space

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
I like that everything can be stored in one space when working on internal content, external, projects with other teams or design.
I like the features where you can create whiteboards and flow charts to assist when planning a project. The ability to link in the analytics team when we need to submit requests for data, or report any bugs in the system has improved communication and fix times.
What do you dislike about the product?
I don't have anything in particular that I don't like about Confluence. It'd be cool to be able to customize it more. More color choices besides light mode and dark mode.
What problems is the product solving and how is that benefiting you?
It's improved fix times and getting analytics reports done faster. Communications across departments working on projects together has improved. Integration from our current platform was pretty easy with Enterprise standardizations being implemented into the company and our documentation.


    Luis C.

Confluence Review

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
I like that it can be integrated with Jira, so our User Stories or any Work Type can be linked to confluence to see update or just review our documents for our requirements, it offer the option to review Audit Trails, when it was edited, who made the updates, also it offers a lot of templates that help us to customize our document with minimum effort
What do you dislike about the product?
If you know how to use it, I guess nothing, if it was free would be perfect! hehe
What problems is the product solving and how is that benefiting you?
Right now we used as Source of Truth.


    Abhinandan B.

Best Knowledge base tool can be used by teams of any size

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
The most helpful part is that centralizes all documentation and makes collaboration extremely efficient. It’s very easy to structure content using pages and spaces, and I appreciate how well it integrates with tools like Jira. For example, I can document an API, link it to related tickets, and even track the progress of feature development all in one place. The version history, inline comments, and permission control also make it ideal for both knowledge sharing and process transparency within engineering teams.
What do you dislike about the product?
There are nothing about confluence which i dislike .
What problems is the product solving and how is that benefiting you?
Confluence solves the problem of scattered, inconsistent, or outdated documentation by providing a centralized, structured platform for teams to collaborate. It helps maintain clear communication across development, QA, and support teams by acting as a single source of truth.


    Information Technology and Services

Confluence review - great tool for documentation

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use and very easy to link it with Jira. I easily assign confluence pages to the jira tickets I create and they sync up very well. I also like its collaboration features.
What do you dislike about the product?
I think Confluence could improve by adding more navigational features like Notion. To easily navigate between different pages when we have tons of pages under one space.
What problems is the product solving and how is that benefiting you?
It allows me to store everything in one place


    Roman C.

A Must-Have Collaboration Tool for Every Product Manager

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
As a Product Manager, Confluence has become an essential part of my daily workflow. It’s more than just a documentation tool — it’s a central hub for collaboration, planning, and knowledge sharing.
What do you dislike about the product?
As the number of pages grows, it can get a bit overwhelming to manage content sprawl. Better page organization and discovery tools would go a long way in helping teams keep things tidy.
What problems is the product solving and how is that benefiting you?
The real-time editing, version control, and powerful templates save me hours every week and help maintain clarity across the team. Whether I'm onboarding a new teammate or aligning on quarterly goals, Confluence ensures the information is always up-to-date and accessible.


    Camilo M.

Great tool for documenting all our processes

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
I love how easy it's to use and how it lets you manage the different spaces
What do you dislike about the product?
it's no very user friendly when it comes to managing permissions
What problems is the product solving and how is that benefiting you?
the problem it solved for us was organizing the documentation of all our processes


    Dhaval G.

The best way to communicate and share with team members across the globe.

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
Can create the pages based on the needs. For example, someone is going on a leave or leaving the project, he/she can create a handover documents in confluence and handover easily within organization. Can add multiple type of data.
What do you dislike about the product?
None of as of now. As much I used, I didn't find anything which I dislike.
What problems is the product solving and how is that benefiting you?
It solves the problem of sharing document. As confluence is capable of handing any type of data. It supports entering Date, RTE text, format the text, able to include Attachments and screenshots.


    Mawuli D.

A refreshing and intuituve to use software

  • July 05, 2025
  • Review provided by G2

What do you like best about the product?
The UI is really great. It allows you to immerse yourself in whatever you're doing. What I love best is the data/representation format support
What do you dislike about the product?
Sometimes, it can be a bit hard to locate the right menu you are looking for.
What problems is the product solving and how is that benefiting you?
A very well-thought out documentation product that just works.


    Prakash J.

My Experience with Confluence

  • July 03, 2025
  • Review provided by G2

What do you like best about the product?
Basically I use this product to manage our Sprint Release details or notes and its just excellent when it comes to utility.
What do you dislike about the product?
Very frequent inclusion of new feature, software should have stablity with all existing features.
What problems is the product solving and how is that benefiting you?
It is helpful to in Sprint Release and documenting important details