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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,109 reviews
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External reviews are not included in the AWS star rating for the product.


    Jason K.

A useful wiki tool for meeting notes and project requirements

  • July 03, 2017
  • Review provided by G2

What do you like best about the product?
This tool is very customizable and easily shareable. It gives you a great deal of flexibility in creating the pages and their links together.
What do you dislike about the product?
The customization options are great to enter in content but there is little flexibility in how it looks and feels. It should strive to emulate word processing customization standards that exist in MS office suite document creators.
What problems is the product solving and how is that benefiting you?
Confluence is a great space to collaborate on documents and notes. It provides a lot of value by keeping our documentation transparent and visible to people within our team.
Recommendations to others considering the product:
Consider looking at the documentation provided by Atlassian. They're pretty great about providing some helpful information on how to set things up and how to better use the system.


    Samuel "Joey" M.

Easy to install and use.

  • July 03, 2017
  • Review provided by G2

What do you like best about the product?
Ease of creating pages without having to get into wiki markup and coding. Custom layouts for pages. The ability to make your own templates easily
What do you dislike about the product?
Importing Office documents could be easier
What problems is the product solving and how is that benefiting you?
Group chat, department documentation
Recommendations to others considering the product:
Confluence is definitely worth a look when considering a collaboration tool. It offers a robust set of features at a reasonable price.


    Ami B.

Powerful Wiki

  • July 03, 2017
  • Review provided by G2

What do you like best about the product?
Confluence is a great tool for documenting project requirements, meetings, and progress reports. Confluence can be a simple out-of-the-box solution or you can add on a number of plug-ins to improve what you need.
What do you dislike about the product?
Uploading files to confluence is clunky and not user friendly. The files that are uploaded can be added in-line, but it does not look good. I believe that Confluence could greatly improve this functionality to better integrate uploaded files and view these files.

Adding in plug-ins and assigning settings to those can be difficult to accomplish and limited in what changes you can make.
What problems is the product solving and how is that benefiting you?
Confluence integrates very well with Jira to allow for you to easily create a ticket while documenting something, see a list of all of your tickets, and track at a high level your progress of these tickets.

I also like to use Confluence to save code snippets that I use over and over without changing much. Confluence formats the code nicely and highlights keywords based on the language you are writing with.
Recommendations to others considering the product:
I think Confluence is a great tool if you are looking to store common knowledge documents and keep track of project status. Confluence is not a good tool if you are looking for multiple people to edit a document at the same time, if you wish to upload documents into your space, or if you wish to keep track of versions of an edited document.


    Telecommunications

RajReview

  • July 01, 2017
  • Review provided by G2

What do you like best about the product?
It's best ducement management tool. We can easily share the documents among team members. Everyone can easily read and use others documents.
What do you dislike about the product?
It is not that much user Friendly. Though it is best in market.
What problems is the product solving and how is that benefiting you?
Documents are managed easily
Recommendations to others considering the product:
Better to use it.


    Greg M.

Terrific medium for collaboration

  • June 30, 2017
  • Review provided by G2

What do you like best about the product?
Ease of use and simple effectiveness of Confluence makes it the choice for team collaboration. Integration with the Jira environment, no surprise there, makes it yet stronger.
What do you dislike about the product?
Not sure I have any dislikes at present.
What problems is the product solving and how is that benefiting you?
We use Confluence to build communication, to work out opinions, find/resolve issues. The benefit is immediate and irrefutable.


    Insurance

Works as official public documentation, but really shines as an informal internal

  • June 30, 2017
  • Review provided by G2

What do you like best about the product?
Very easy to set up and start using.
We use it within our department to document anything.
What do you dislike about the product?
Search functionality is not bad, but could be better.
I miss some of the markdown features that used to exist.
What problems is the product solving and how is that benefiting you?
Confluence has significantly improved our documentation and communication.


    Information Technology and Services

Confluence is a powerful tool that provides you various customizations

  • June 30, 2017
  • Review provided by G2

What do you like best about the product?
Macros are the best features provided by Confluence.
What do you dislike about the product?
We need a dedicated team that gets the macros created from Confluence.
What problems is the product solving and how is that benefiting you?
Any time availability of documentation. Customers can search for documents on Google and other search engines.


    Computer Software

The go-to documentation solution

  • June 30, 2017
  • Review provided by G2

What do you like best about the product?
Ease of use, versioning, integration to Jira and HipChat , suitable for Engineering to Sales teams
What do you dislike about the product?
Markup language, sometimes the space hierarchy can be confusing to new users
What problems is the product solving and how is that benefiting you?
Centralized documentation writing, versioning and distribution


    Education Management

Useful but not essential

  • June 30, 2017
  • Review provided by G2

What do you like best about the product?
I like that my organization has adopted Confluence as a central repository of information on technical processes.
What do you dislike about the product?
It doesn't do much more for us than an intranet or Google Site. The utility of tracking JIRA data is a nice feature, but it isn't key.
What problems is the product solving and how is that benefiting you?
Confluence helps us bring transparency and consistency to processes used across multiple locations in our company.
Recommendations to others considering the product:
Seems like a natural fit if you're already usijg JIRA.


    Telecommunications

Great tool for content managment

  • June 29, 2017
  • Review provided by G2

What do you like best about the product?
Confluence is really a please where is can create a content of any kind and find other content
What do you dislike about the product?
Need to manually copy information from other internal system, instead of creating a simple integration.
What problems is the product solving and how is that benefiting you?
Content managment