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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,109 reviews
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External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

It's OK, relatively easy to use

  • July 10, 2017
  • Review provided by G2

What do you like best about the product?
I like that our team can all collaboratively update, and it has worked well for our weekly status meetings. We can include our updates individually, and then it's also easy to access meeting notes from past weeks. It's nice to access things here instead of digging for them on our server or within other tools we use.
What do you dislike about the product?
I don't love the calendar capabilities and updates. I also find it a bit challenging to navigate, at times. I feel like I know how to access the things that I frequently access but not much else.
What problems is the product solving and how is that benefiting you?
I think the problem we are having is ultimately deciding which service/system to use. Currently, we use multiple services/systems, and our information/documents seem to be scattered, making it difficult to know where to access things. If we were to all make a final decision to use Confluence only, then we'd likely reap more benefits. Currently, I do think it has streamlined our weekly status communication and made it somewhat easy to refer back to old notes and topics.
Recommendations to others considering the product:
I'm not familiar with many other similar software options, but Confluence is definitely one to consider


    Internet

Confusing

  • July 10, 2017
  • Review provided by G2

What do you like best about the product?
Being able to have all the information in one place
What do you dislike about the product?
Confusing to use, to find things. It's also hard to navigate when you're trying to create a page, it'll be much easier if the editing buttons emulated excel.
What problems is the product solving and how is that benefiting you?
Repository.


    Guillaume H.

a good tool to share info

  • July 09, 2017
  • Review provided by G2

What do you like best about the product?
This tool is very good for product documentation whatever you target to do both internal or external usage.
I very much like the fact that this tool can be used for both documentation, knowledge sharing but also specification
Using this tool instead of a common space on network or even on gdrive is good for specification or documentation, especially because you can version it and it is more or less like a book.
SSO with google is really handy on a daily usage.
What do you dislike about the product?
At first, this was not an easy task to write nice shaped documents at start but with some practice and time, you can do really nice things with really nice presentation.
Another drawback, I think, is the fact that it is not easily to reach if you are not at work and not loggued (this can sounds stupid but this is actually not)
What problems is the product solving and how is that benefiting you?
Thanks to confluence, we can share, gather and communicate both documentations and informations on all our projects.
We have one single place where we can find all info we need.
We can share knowledge
We have reduced the number of tool to only one single tool
So we sped more time answering to the question "where can i find the info" because answer is now obvious.
Best benefit to me s the fact that people can find all needed info on any project / product without even asking
Recommendations to others considering the product:
train before use it
Also explain to people why it is good and that time investment at the beginning has actually strong R.O.I


    Internet

Confluence is great!

  • July 08, 2017
  • Review provided by G2

What do you like best about the product?
Confluence allows me to do my work efficiently while tracking progress and bring products to life.
What do you dislike about the product?
The UI could use a refresh as it's quite stale.
What problems is the product solving and how is that benefiting you?
Ownership, project management + flow
Recommendations to others considering the product:
no


    Financial Services

Amazing experience

  • July 06, 2017
  • Review provided by G2

What do you like best about the product?
I like that i can collaborate with my colleagues in working on a project through confluence. This goes along way in getting things done quickly
What do you dislike about the product?
The learning curve is a bit steep, but once you get used to confluence it becomes easier to use
What problems is the product solving and how is that benefiting you?
Software development requirements gathering
Recommendations to others considering the product:
For collaboration use confluence, it will make your work life easier


    Internet

Great tool for knowledge management

  • July 06, 2017
  • Review provided by G2

What do you like best about the product?
The platform is easy to use, very "user friendly" and clear.
What do you dislike about the product?
I want more document edit abilities (font, shapes,...)
What problems is the product solving and how is that benefiting you?
I use it for knowledge management and sharing between the different departments.
Recommendations to others considering the product:
I would recommend this software for knowledge management


    Adam .

Flexible and elegant knowledge base

  • July 06, 2017
  • Review provided by G2

What do you like best about the product?
Confluence is easy to learn and easy to use. Very intuitive interface, thousands of plugins and macros, syntax highlighting, auto index and many more allows you to create beautiful documentation quickly. Native jira integration, centralise identify management (Active Directory support) make it easy to work with many different types of teams/organisations.
What do you dislike about the product?
Lack of support for oracle 11g database in newer versions.
What problems is the product solving and how is that benefiting you?
Centralised knowledge base/documentation.
Recommendations to others considering the product:
It's worth every $ especially if your are already using Jira.


    Computer Software

Not intuitive

  • July 05, 2017
  • Review provided by G2

What do you like best about the product?
It was a great place to document everything needed for a project.
What do you dislike about the product?
It was not very intuitive or user-friendly and definitely felt all over the place
What problems is the product solving and how is that benefiting you?
Having a place to document all pieces of a project, have conversations about those pieces are solved. There is the space to organize with Confluence.
Recommendations to others considering the product:
Get organized with structure from the get-go. That'll make a difference.


    Internet

A wonderful place to throw all that documentation

  • July 05, 2017
  • Review provided by G2

What do you like best about the product?
I love how it's easy to group items, share data, and streamline everything into one area.
What do you dislike about the product?
Sometimes more recently, when using Confluence it has been slow and will be non-responsive as JIRA reported issues. They usually resolve this within the hour or two.
What problems is the product solving and how is that benefiting you?
The overwhelming sharing of Google Docs. Before we would upload to a shared drive and could not collaborate or view up-to-date information.


    Computer Software

Useful but difficult to navigate

  • July 05, 2017
  • Review provided by G2

What do you like best about the product?
I like that we can create articles quickly
What do you dislike about the product?
It's difficult to navigate at times and search for articles
What problems is the product solving and how is that benefiting you?
I use it for internal documentation
Recommendations to others considering the product:
It works well for any kind of documentation. With a better search and a slightly cleaner interface it would be amazing.