Confluence
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Very hard to find anything
What do you like best about the product?
Great way to create and publish documentation in a cloud setting.
What do you dislike about the product?
Very hard to find what you need. Working in a large company, there are so many directories and folders, sub folders, that it can get very hard to find something unless you have a direct link.
What problems is the product solving and how is that benefiting you?
Cloud documentation for ease of use, version control, and collaboration.
One Tool to Rule them All
What do you like best about the product?
Confluence is VERY open. I am able to upload images, videos, embed links, create tasks from an epic, the dynamic nature of Confluence allows me to convey any message to anyone, all in one place.
What do you dislike about the product?
My only dislike is also my favorite part. Confluence can be so Dynamic, that training someone to use Confluence for the first time is daunting. There are terms and systematic uses for each piece that letting someone create things without fully understanding the system can clutter and quickly mess up what you've built.
What problems is the product solving and how is that benefiting you?
We use Confluence for SOPs, program and project reviews, and documentation of system changes and updates.
Recommendations to others considering the product:
Confluence can be great for managing all documentation for your team, however, be wary that having the power to create a document doesn't mean you should. Take the time to learn other companies or people's best practices before jumping in yourself.
Use of Confluence in Day to Day Activities
What do you like best about the product?
It is platform and icon friendly for all users
What do you dislike about the product?
Going from one area to another can be challenging as you do need to go through several steps
What problems is the product solving and how is that benefiting you?
Training modules and policies
Access and ease of use
Access and ease of use
Recommendations to others considering the product:
Training and live training with product on the job
confluence review
What do you like best about the product?
The ability to have many people connected to one thing and get updates real time
What do you dislike about the product?
Limited capabilities. Could just be my access though.
What problems is the product solving and how is that benefiting you?
We are able to keep technical documentation available and easily editable.
Great team collaboration tool
What do you like best about the product?
I love how easy it is to use and link tasks and stories
What do you dislike about the product?
Searching could be a little better but I learned the queries for JIRa
What problems is the product solving and how is that benefiting you?
It allows for my team to collaborate and the project to store all progress on this software
Easy to use and access
What do you like best about the product?
It's a great resource, easy to use and can be accessed from anywhere which is ideal for working from home or working remotely. If I can't easily ask questions of my team, there's a 99% chance I can find the answer in our Confluence documents.
What do you dislike about the product?
The site in general could be more organized. The homepage of our team page is a little disorganized in that it's an outline format. We have so much information that at first glance it's a little cumbersome and tedious. I know they are also organized by topic and sub-sections on the side, but that homepage is a lot to look at.
What problems is the product solving and how is that benefiting you?
We use Confluence as an "encyclopedia" of knowledge for various teams in our company. For my team, Confluence is the go-to resource for questions, how-to guides, instructions, check lists, bookmarks, and meeting agenda's/notes. It's easy to find information, has a great search feature, and you can create an endless amount of topics with sub-sections.
Perfect for a documentation/online help Wiki
What do you like best about the product?
The multi author, social aspects of the system mean you can create more engaging content that through typical online help guides that address the issues raised by users, It's versioning and menues are simple. All round it's just easy to use.
What do you dislike about the product?
Bit of a pain to install and maintain, but worth it overall.
What problems is the product solving and how is that benefiting you?
It reduces support calls
One of the most useful collaboration softwares out there
What do you like best about the product?
Confluence makes tracking of tasks and managing important data very easy. The auto notification feature helps a lot in keeping all the team members upto speed.
What do you dislike about the product?
There isn't much not to like about this software. It delivers all that has been asked for it.
What problems is the product solving and how is that benefiting you?
Collaborating team members and clients throughout various locations.
Confluence usage
What do you like best about the product?
We are using confluence in our company and currently managing all release and project scrum related information.
What do you dislike about the product?
drag and drop components is little slow
What problems is the product solving and how is that benefiting you?
information is consolidated at one single place
Good wiki for collaboration and knowledge sharing
What do you like best about the product?
Real time collaboration features
Compatibility with various different files (PPT, Excel, etc.)
Tagging & assigning tasks
Compatibility with various different files (PPT, Excel, etc.)
Tagging & assigning tasks
What do you dislike about the product?
Search function can be improved on
Staggered page structure can make it very difficult to find the correct info, especially with many users and many pages
Staggered page structure can make it very difficult to find the correct info, especially with many users and many pages
What problems is the product solving and how is that benefiting you?
Knowledge sharing - making sure that everyone has the same info and is on the same page.
Managed to successfully create guides for new hires, product layout discussions, roadmap features, etc.
Managed to successfully create guides for new hires, product layout discussions, roadmap features, etc.
Recommendations to others considering the product:
Make sure to set up proper structure before starting, otherwise easy to get very messy.
Make sure to document where collaboration happens - google sheet, confluence, etc.
Make sure to document where collaboration happens - google sheet, confluence, etc.
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