Confluence
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Overall good experience
What do you like best about the product?
I like the catalog of options for addons. The support desk is very good.
What do you dislike about the product?
Sometimes you are constrained by the structure/format of the site
What problems is the product solving and how is that benefiting you?
I've worked on a shared space for a reoccurring document update need, as well as benefited from the workflow macro by enabling multiple sign-offs on a page.
Recommendations to others considering the product:
Utilize the support desk.
Confluence user experience
What do you like best about the product?
Ability to have Jira, bitbucket etc in one place
What do you dislike about the product?
Nothing much..may be the UI could be a little more appealing
What problems is the product solving and how is that benefiting you?
Improving the product and overall product /project management
Really good information and knowledge base management tool
What do you like best about the product?
The ability to make lightning fast searches across the board is just breathtaking! I also love the organization of the product to easily locate what you are looking for at any given moment. Sharing information is easy, and collaborating on a document is really easy to do as well
What do you dislike about the product?
I don't like the fact that sometimes you are not able to see the entire folder/ file hierarchy easily and it takes multiple back and forward actions and sometimes page refreshes to find the folder hierarchy
What problems is the product solving and how is that benefiting you?
Maintaining a knowledge base and Wiki of all our technical and troubleshooting documents along with documenting our findings on key issues
Good Wiki Software
What do you like best about the product?
I like the ease of use of the software. It makes keeping track of our organization easy.
What do you dislike about the product?
The administration of this software leaves something to be desired.
What problems is the product solving and how is that benefiting you?
It helps us keep organized.
Recommendations to others considering the product:
Use it.
User friendly
What do you like best about the product?
Ability to easily design pages to meet your needs.
What do you dislike about the product?
Limited licensing options - wish there were tiered functionality levels for licenses.
What problems is the product solving and how is that benefiting you?
Keeping track of project information.
Recommendations to others considering the product:
Best used as a knowledgebase/wiki - don't try to use it as a project management tool.
lots of features but sometimes frustrating
What do you like best about the product?
creating simple documents is very straightforward and the features offered are nice.the macros and integrations with jira work very nicely
What do you dislike about the product?
linking pages, changing default sort orders, etc, are not super obvious to the user
What problems is the product solving and how is that benefiting you?
organization for documentation
user friendly
What do you like best about the product?
very easy to move through and edit, others can see my work right away
What do you dislike about the product?
nothing, the software is great and saves time
What problems is the product solving and how is that benefiting you?
My team can see what we are all involved in
Product Manager best friends and great integration with JIRA
What do you like best about the product?
I used confluence in my last few starts up and these are great for quick for writing product development, uploading of wireframe, collaboration and integration with JIRA.
What do you dislike about the product?
There are limited support for tables formating. Only support basic table design and cannot customize table. Lots of improvement for the search. It is difficult to find content using search.
What problems is the product solving and how is that benefiting you?
Documentation and developing product requirement
Slow
What do you like best about the product?
It's very feature rich. You can do a lot of things with it that you can't really do in other products like it.
What do you dislike about the product?
It's very slow. Even the cloud version they have is slow.
What problems is the product solving and how is that benefiting you?
Documentation of api's
Team collaboration without effort
What do you like best about the product?
— Centralization gives the team a single source of relevant information.
— Centralization enables documents to be detached from individuals and teams, which can increase accuracy.
— Centralization also allows your teams to know where to look when they are working on incident resolution, saving them brain cycles at 3am when a server goes down.
— Centralization enables documents to be detached from individuals and teams, which can increase accuracy.
— Centralization also allows your teams to know where to look when they are working on incident resolution, saving them brain cycles at 3am when a server goes down.
What do you dislike about the product?
The decision from part of the Atlassian team to remove the markup mode from Confluence and decide to leave only WYSIWYG mode... the UI and Design is so bad that I try to use it as little as possible.
The fact is, the UI is difficult to intuit. The support site does not include enough visuals to help with explanations. I don't understand why the support sites entries fail to include adequate visuals when attempting to explain any Atlassian product, especially since the difficulties are with the visual aspect and workflows.
The fact is, the UI is difficult to intuit. The support site does not include enough visuals to help with explanations. I don't understand why the support sites entries fail to include adequate visuals when attempting to explain any Atlassian product, especially since the difficulties are with the visual aspect and workflows.
What problems is the product solving and how is that benefiting you?
Confluence is a wiki, allows anyone to create and edit pages, and keep track of changes. It is a very powerful tool with many characteristics, here I only include those that I consider the most used.
Being an Atlassian tool, the JIRA link is complete, allows you to copy and paste content, include JQL filters, or even create JIRAs from the page itself.
Being an Atlassian tool, the JIRA link is complete, allows you to copy and paste content, include JQL filters, or even create JIRAs from the page itself.
Recommendations to others considering the product:
Confluence is a great collaboration platform and wiki, but it takes more than a great tool to ensure successful knowledge management. Remember that it depends on the people who use it and how much they love their collaboration platform, and how they can benefit from the content provided there. This is vital to making your collaboration platform a success, and motivating users to contribute and share their knowledge.
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