Confluence
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Its always my go tool for documentation and maintaining project wikis
What do you like best about the product?
Ease of Use and user friendliness
Seamless integrations with JIRA, Trello and other tools
Seamless integrations with JIRA, Trello and other tools
What do you dislike about the product?
I haven't seen or explored options of AI Summaries, AI tagging of and AI search. Not sure if they have already provided such features but if not they should also provide its support.
What problems is the product solving and how is that benefiting you?
Documentations, Requirements, SRS, Project Wikis and other such documentations are very easy to maintain via confluence. Searching base upon contents and integrations with Standard industry tools like JIRA or Trello is very good.
The All-in-One Team Workspace: A Confluence Review
What do you like best about the product?
Based on my background, what I like best about Confluence is its ability to create a single, centralized source of truth for all of a company's knowledge and documentation.
Given my experience in roles spanning MIS, financial analysis, and HR, I've seen how critical information can get scattered across different departments and systems. A tool like Confluence would be invaluable for consolidating all of this diverse information. The ability to create standardized templates and document administrative procedures in one accessible place directly aligns with my focus on driving organizational efficiency through data analysis and streamlined processes. It turns reporting and analysis from a search-and-find mission into a collaborative and organized process.
Given my experience in roles spanning MIS, financial analysis, and HR, I've seen how critical information can get scattered across different departments and systems. A tool like Confluence would be invaluable for consolidating all of this diverse information. The ability to create standardized templates and document administrative procedures in one accessible place directly aligns with my focus on driving organizational efficiency through data analysis and streamlined processes. It turns reporting and analysis from a search-and-find mission into a collaborative and organized process.
What do you dislike about the product?
Based on my experience, while Confluence is incredibly powerful for centralizing information, its biggest potential downside is its complexity, which can hinder user adoption and efficiency.
What problems is the product solving and how is that benefiting you?
Based on my professional experience, Confluence solves several critical business problems, and the solutions directly benefit my work in driving efficiency and data-driven analysis. Here’s a breakdown of the problems it solves and how that benefits me:
Problem: In any company, crucial data is often scattered across different departments. Financials are with one team, sales reports with another, and HR procedures are stored elsewhere. This makes gathering information for comprehensive analysis incredibly time-consuming.
How it benefits me: Confluence breaks down these silos by creating a single, centralized repository. In my work, where I've analyzed everything from sales data across 750 SKUs to HR functions for over 300 employees, having one place to find and share information is a massive advantage. It allows me to spend less time hunting for data and more time performing actual financial analysis and generating insights.
Problem: In any company, crucial data is often scattered across different departments. Financials are with one team, sales reports with another, and HR procedures are stored elsewhere. This makes gathering information for comprehensive analysis incredibly time-consuming.
How it benefits me: Confluence breaks down these silos by creating a single, centralized repository. In my work, where I've analyzed everything from sales data across 750 SKUs to HR functions for over 300 employees, having one place to find and share information is a massive advantage. It allows me to spend less time hunting for data and more time performing actual financial analysis and generating insights.
Great tool for documenting , Knowledge sharing sessions(KSS), Demo purposes and many more.
What do you like best about the product?
Confluence is great for its simplicity , I've used as a software engineer for understanding project requirements . It is very much user friendly and helps to minimize the overall setup time required for some similar documentation tools. Being project manager also , it is very easier to make documentation regarding projects like requirements, validations, data integrity and more.
What do you dislike about the product?
Downside or not quite good about confluence is its search functionality . Search functionality is not that engaging and great while finding words , phrases on the document. Also there could be more control on data redundancy.
What problems is the product solving and how is that benefiting you?
Main problems confluence solves in the following field.
- Helps to better understand project requirements (example : what feature should be there exactly, how many input field should be there for form data etc ) for software engineers.
-Helps to maintain a project great documentation and helps in future updates as well.
- Helps to maintain daily Standup meetings and Code Review meeting efficiently.
- Helps to better understand project requirements (example : what feature should be there exactly, how many input field should be there for form data etc ) for software engineers.
-Helps to maintain a project great documentation and helps in future updates as well.
- Helps to maintain daily Standup meetings and Code Review meeting efficiently.
Great for collaboration, but has room to improve.
What do you like best about the product?
What I like best about Confluence is how effortlessly it brings teams together when it comes to organizing and sharing information. It’s super easy to create clean, structured pages, and I appreciate how everything is searchable—no more digging through emails or folders to find what I need. The integration with tools like Jira also makes tracking project updates a breeze. It genuinely helps keep everyone on the same page, especially in fast-moving projects.
What do you dislike about the product?
One thing I dislike about Confluence is that the editing experience can sometimes feel a bit clunky, especially when multiple people are working on the same page. There are occasional formatting glitches, and some basic layout options take more steps than expected. Also, the permission settings can be a little confusing at times—it takes a bit of trial and error to get them just right. That said, it’s still a solid tool overall.
What problems is the product solving and how is that benefiting you?
For IT purposes, it’s especially helpful in documenting systems, SOPs, troubleshooting guides, and integrating with tools like Jira for better workflow tracking
I'd prefere docs 🫢
What do you like best about the product?
Organization of documents maybe. used it previously kn my job but wont use it currently.
What do you dislike about the product?
Maybe pricing needs to be reviewed once, its too costly.
What problems is the product solving and how is that benefiting you?
Previously organixing the docs for each technical specification was difficult but it was solved by confluence.
Tier-1 Monitoring and RCA Using Confluence
What do you like best about the product?
1.Centralized Knowledge Base:
All Standard Operating Procedures (SOPs) were stored and maintained in one place. No guesswork — everyone had access to the same procedures for consistent analysis making it easy to implement.
2. Consistent and Repeatable Processes:
Confluence ensured that every analyst followed the same diagnostic protocol. Reduced the risk of errors or missteps during high-pressure production incidents. Since it was a guide book for Analysts, it was frequently used.
3. Efficient Cross-Team Communication:
SOPs in Confluence included escalation paths, telling you which team to forward issues to. Avoided delays and misrouted tickets during troubleshooting.
4. Live Updates & Collaborative Editing:
You could edit or create new SOPs as new sensors or systems were introduced. Easy to keep documentation current as infrastructure evolved.
5.Transparency & Audit Trail:
Changes to SOPs were version-controlled and documented. Helped in compliance and continuous improvement discussions.
All Standard Operating Procedures (SOPs) were stored and maintained in one place. No guesswork — everyone had access to the same procedures for consistent analysis making it easy to implement.
2. Consistent and Repeatable Processes:
Confluence ensured that every analyst followed the same diagnostic protocol. Reduced the risk of errors or missteps during high-pressure production incidents. Since it was a guide book for Analysts, it was frequently used.
3. Efficient Cross-Team Communication:
SOPs in Confluence included escalation paths, telling you which team to forward issues to. Avoided delays and misrouted tickets during troubleshooting.
4. Live Updates & Collaborative Editing:
You could edit or create new SOPs as new sensors or systems were introduced. Easy to keep documentation current as infrastructure evolved.
5.Transparency & Audit Trail:
Changes to SOPs were version-controlled and documented. Helped in compliance and continuous improvement discussions.
What do you dislike about the product?
1. Search Limitations:
Confluence’s built-in search at times were slow or inaccurate, especially when SOPs are long or nested under multiple page levels.
2.Outdated or Inconsistent SOPs:
If teams forget to update the SOPs after changes in infrastructure or tooling, the docs can became misleading or obsolete.
3.Poor Page Organization:
With SOPs for every team, Confluence spaces can become cluttered with redundant or poorly tagged pages, making navigation confusing.
4.Permissions Delays
Sometimes, you need to request access or wait on others to approve changes, which slows down documentation improvements
Confluence’s built-in search at times were slow or inaccurate, especially when SOPs are long or nested under multiple page levels.
2.Outdated or Inconsistent SOPs:
If teams forget to update the SOPs after changes in infrastructure or tooling, the docs can became misleading or obsolete.
3.Poor Page Organization:
With SOPs for every team, Confluence spaces can become cluttered with redundant or poorly tagged pages, making navigation confusing.
4.Permissions Delays
Sometimes, you need to request access or wait on others to approve changes, which slows down documentation improvements
What problems is the product solving and how is that benefiting you?
We used Atlassian Confluence as a centralized knowledge management and collaboration tool especially in our Tier-1 production analysis workflows at Afiniti. We followed well-documented Standard Operating Procedures (SOPs) stored in Confluence for investigating system alerts and sensor anomalies. When dealing with new or updated sensors, we wrote and edited SOPs directly in Confluence to keep the knowledge base up to date for the entire team. The pages also helped us streamline cross-team collaboration by clearly stating which team each issue needed to be escalated to. Working with Confluence not only sharpened my attention to detail and documentation discipline, but also taught me the importance of process standardization and knowledge sharing in high-availability environments.
An excellent tool for creating documentation for video games.
What do you like best about the product?
A clear, convenient, and flexible tool that has become a standard and a necessity.
What do you dislike about the product?
In some cases, it's very difficult to update the version.
What problems is the product solving and how is that benefiting you?
It's a necessity for large teams where there's a lot of documentation, and it needs to be made accessible, convenient, and easy to understand.
A must-have for internal documentation
What do you like best about the product?
Confluence keeps our team on the same page, literally. Having one central space for all our info makes a huge difference, since it keeps things organized without making a mess of folders or Google Docs.
It scales really well too: you can start with basic notes, but over time it grows into a more structured space where all teams can easily collaborate and find what they need.
A bonus is that it plays really well with Jira, which makes linking projects and updates very easy.
It scales really well too: you can start with basic notes, but over time it grows into a more structured space where all teams can easily collaborate and find what they need.
A bonus is that it plays really well with Jira, which makes linking projects and updates very easy.
What do you dislike about the product?
It’s not the flashiest tool - the editor feels a bit clunky at times, and finding old pages isn’t always intuitive. But if you mostly care about documentation and general organization, Confluence gets the job done.
Solid, reliable, and essential!
Solid, reliable, and essential!
What problems is the product solving and how is that benefiting you?
Confluence is the central place we use to document everything (e.g., product specs, campaign/launch plans, onboarding docs, internal processes). Our teams can work more independently without asking around for links or digging through folders. It saves time, and keeps everyone aligned. Having it as a single source of truth is very important for transparency and collaboration too.
Its best that i used until now
What do you like best about the product?
It has all what you need for project management from task tracking to documentation
What do you dislike about the product?
Access controls user experience can be a bit better and maybe on all interfaces with some shortcuts readily available
What problems is the product solving and how is that benefiting you?
It helps centaralize all docs
User friendly
What do you like best about the product?
Confluence is generally well-regarded as a collaborative workspace and knowledge management tool, praised for its ease of use, strong collaboration features, and ability to centralize information. However, some users encounter issues with the search functionality and potential conflicts when multiple users edit the same page simultaneously.
What do you dislike about the product?
-Issues with real-time editing
-Inefficient search
-Inefficient search
What problems is the product solving and how is that benefiting you?
Confluence can be a valuable tool for problem-solving by providing a collaborative platform for teams to identify, analyze, and resolve issues. It offers features like templates, macros, and spaces to structure problem-solving processes, facilitate communication, and track progress.
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