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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,114 reviews
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External reviews are not included in the AWS star rating for the product.


    Internet

We love Confluence!

  • September 27, 2017
  • Review provided by G2

What do you like best about the product?
It's very easy to use, organized, and efficient.
What do you dislike about the product?
It has a little bit of a learning curve at first - but so does most software!
What problems is the product solving and how is that benefiting you?
Training. Training. Training. We use this heavily with new hires.
Recommendations to others considering the product:
Definitely check it out :)


    Information Technology and Services

great for writing technical requirements and acting as a reference resource for multiple teams

  • September 27, 2017
  • Review provided by G2

What do you like best about the product?
you can create a space dedicate to one thing
What do you dislike about the product?
breaks a lot - slow to load......................
What problems is the product solving and how is that benefiting you?
writing technical requirements, planning how products will work, using them as a reference once new products are implemented
Recommendations to others considering the product:
takes a long time to load and breaks a lot. idea is in the right place but its not super user friendly.


    David L.

Powerful, but takes time and care

  • September 26, 2017
  • Review provided by G2

What do you like best about the product?
Confluence is really powerful as a wiki platform. With all of the plugins, you can embed charts and documents into pages and there are a lot of tools for organization.
What do you dislike about the product?
It's really hard to use on mobile platforms like Android and iOS. The apps pretty much only support searching and editing is just not there.
What problems is the product solving and how is that benefiting you?
We work with a lot of different clients with different environments. It's important that our staff can find information quickly while customers are on the phone. Confluence makes it possible for us to have a shared knowledgebase of all of our different client environments.
Recommendations to others considering the product:
It's definitely worth looking. As a managed IT service provider, it's probably not the best fit for us vs other products like IT Glue, but it gets the job done. Like other Atlassian products, be prepared to spend time regularly cleaning up and maintaining organization across your spaces.


    Computer Software

Clunky to use wiki

  • September 26, 2017
  • Review provided by G2

What do you like best about the product?
Lots of add-ons and integration with jira/bitbucket
What do you dislike about the product?
Clunky editing, bad multi user editing ability, difficult to keep organized, bad new mobile interface
What problems is the product solving and how is that benefiting you?
We're using to keep internal information available


    Information Technology and Services

Great tool to write and document each one of your business departments and create collective work

  • September 26, 2017
  • Review provided by G2

What do you like best about the product?
The simplicity of the interface, how intuitive it is, easy to keep updating pages, and responsiveness on tools inserted into a page.
What do you dislike about the product?
Not a lot of options to edit once you start writing about something, how bullets and numbers respond without letting you decide when to add space, keep counting, add sublevels
What problems is the product solving and how is that benefiting you?
documentation on every area to create a learning guide for any new team member and keep the company in place with best practices.
Recommendations to others considering the product:
try to build more tools and features to simplify ux, as it happens with microsoft office and google suite.


    Minerva L.

Confluence at ease

  • September 26, 2017
  • Review provided by G2

What do you like best about the product?
It's great to have a wiki to be able to post things and share with other team members.
What do you dislike about the product?
You have to be behind firewall, i.e. vpn in order to access.
What problems is the product solving and how is that benefiting you?
Process, timeline, milestone, requirements


    Retail

Great tool

  • September 26, 2017
  • Review provided by G2

What do you like best about the product?
It was very easy to use the sites that we had on Confluence
What do you dislike about the product?
I do not have anything that I disliked!
What problems is the product solving and how is that benefiting you?
I really liked the ease of using it and how seamlessly it integrated into our workplace.


    Computer Software

Confluence is a great CMS, but can quickly grow out of control

  • September 26, 2017
  • Review provided by G2

What do you like best about the product?
Great way to organize information. We use it for technical specs, product requirements, etc.Its very easy to locate information you once saw just by searching keywords.
What do you dislike about the product?
Its totally free-form user-driven organization capability can lead to a complete mess of information that is hard to wade through to find what you are looking for. That's not a knock so much on Confluence as it is on how users apply Confluence's great organizational flexibility.
What problems is the product solving and how is that benefiting you?
Collection of information regarding product requirements, technical specs, etc. Great for archiving the history of a project.
Recommendations to others considering the product:
Have a plan of how you want to organize your information before letting everyone loose to create content.


    Civil Engineering

Decent way to share information

  • September 26, 2017
  • Review provided by G2

What do you like best about the product?
It allowed the team to share all the relevant information we needed between each other. We were able to update as needed and became vital to everyone being on the same page for a project.
What do you dislike about the product?
It is definitely a nice tool to be able to have access to. Many employees at the company I was at were itching to get a wiki like program, but still really depends on the skills of the users using it to answer how great it can actually be, need to look at the skill set of the employees.
What problems is the product solving and how is that benefiting you?
It allows everyone to use the information like a wiki to share and assist with people updating to have most recent information available.
Recommendations to others considering the product:
Definitely give it a try and go from there, you will most likely love it for what its for.


    Information Technology and Services

Content Management Made Easy

  • September 26, 2017
  • Review provided by G2

What do you like best about the product?
Confluence is a must-have addition to the Atlassian suite. It's excellent for companies/teams looking to improve collaboration, store project documentation, and manage deadlines.
What do you dislike about the product?
I haven't found any features that are troubling/of concern as of yet. I have used the product for over 2 years now.
What problems is the product solving and how is that benefiting you?
Communication, project management, collaboration, planning.