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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,114 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Games

Simple yet complicated

  • October 31, 2017
  • Review provided by G2

What do you like best about the product?
Simple and sleek UI. Easy to edit, fast update.
What do you dislike about the product?
Not so beginner friendly on the content management/editing side
What problems is the product solving and how is that benefiting you?
1 place to consolidate all documentations


    Financial Services

Strategic tool for agile world of technology

  • October 31, 2017
  • Review provided by G2

What do you like best about the product?
It’s like live version for documentation. We have migrated all our documents to confluence
What do you dislike about the product?
Lack of formatting tools and ability to change the look and feel
What problems is the product solving and how is that benefiting you?
Business requirements, test plan,release management and documentation for complai CR


    Heather Z.

Great collaboration tool

  • October 30, 2017
  • Review provided by G2

What do you like best about the product?
I like the flexibility of the interface when creating spaces and pages. I really like that I can make it look like my organization or team.
What do you dislike about the product?
It can be clunky sometimes when you have a lot of information on a page. I really don't like that you have to use tags or your search will be extremely difficult and you won't find what you're looking for.
What problems is the product solving and how is that benefiting you?
Confluence has made it easier for my organization to collaborate and share information in a much easier fashion than we were previously. It's easy to search (if you have the right tags) which greatly increases the ability to share across departments.


    Information Technology and Services

Confluence Review

  • October 30, 2017
  • Review provided by G2

What do you like best about the product?
The ease of navigating through folders, editing pages, attaching artifacts, etc.
What do you dislike about the product?
The inability to make updates to attachments without having to download, update, and upload the newest version each time.
What problems is the product solving and how is that benefiting you?
Confluence helps reduce duplicating work efforts because people are able to collaborate more easily. Also, it's easier to have collections of work items in different folders that are accessible to all. If you need to limit some users, there is easy capability for security purposes.


    Sujata G.

Confluence- Project's Wikipedia

  • October 30, 2017
  • Review provided by G2

What do you like best about the product?
Confluence portal is very handy for managing all the project related details, to do steps and keeping track of documents.
As it is linked with chatting tool, it is very easy to contact the author of the concerned document.
It also provides lot of options and functionality to edit the documents. If you want to keep following the document you can be watcher on it and whenever any changes happen to that document you will be notified by mail.
You can also see the list of people in your organization and ask question on public platform and get votes.
You can also follow similar kind of topics and get all the updates related to it.
What do you dislike about the product?
As I said confluence provides lot of functionality, so some items it is confusing. Though I am using it for last 1 year, there are many functionalities which I don't use at all.
I think, little more simplistic GUI will be add-on to confluence.
What problems is the product solving and how is that benefiting you?
As a team player, we need to work on different task, so referring documents on Confluence is very efficient way to learn and share knowledge.
Even When we have to groom new members, we just provide them links for confluence and rest is done.
Recommendations to others considering the product:
Confluence is project Wikipedia, so just use it and it will make you work easy.
Sharing and referring documents is click away.


    Stjepan M.

Excellent information management tool

  • October 27, 2017
  • Review provided by G2

What do you like best about the product?
Ease of access from anywhere, easy to set up, collaborate and use (once you get a hold of it)
What do you dislike about the product?
Takes some time to catch everything till you get used to it, I would say steep learning curve, large difference in plugins for server vs cloud version
What problems is the product solving and how is that benefiting you?
Documentation and knowledge sharing


    Staffing and Recruiting

Great way to build an information hub

  • October 27, 2017
  • Review provided by G2

What do you like best about the product?
We use Confluence like a wiki space. Confluence is great for building an entire searchable hub for information. The macros are really helpful, and they're easy to set up with the information that Confluence provides.
What do you dislike about the product?
I like the collaboration that Google Docs supports, where users can edit documents or add information to spreadsheets in real-time. I just saw that they launched a collaborative editing feature, so I'm planning on looking into that feature and learning more about their improved collaboration functionality!
What problems is the product solving and how is that benefiting you?
I was involved in setting up a wiki space for my team. It's been a great resource for team collaboration--team members share information on different pages, and that information is well-organized and searchable.
Recommendations to others considering the product:
I like the collaboration that Google Docs supports, but Confluence is great for building an entire searchable hub for information.


    Rachel H.

Easy and Useful

  • October 27, 2017
  • Review provided by G2

What do you like best about the product?
The intuitive design and way of introducing the product and usage for multiple teams within an organization. I like that we are able to include all of our best practices, how-to guides and much more in one place. The platform is direct and intuitive. I did not have any trouble getting started.
What do you dislike about the product?
I do not have any complaints or dislikes at this time. I will update my feedback later if anything comes up.
What problems is the product solving and how is that benefiting you?
Creating a collaborative space to share process, procedures and best practices for all teams. Realizing how easily we are able to write an article and have others make comments and submit feedback based on experiences. Resolving having training materials in various documents stored in different locations by bringing them all into one space.
Recommendations to others considering the product:
Request a demo, use the trial to see how it works for you and your team. Take the time to navigate and experiment with pages before making a final decision. If in doubt, ask questions, from what I've seen so far, there is a wealth of information already available, and their support team was quick to reply.


    rakesh k.

Confulence - Best for documentation

  • October 27, 2017
  • Review provided by G2

What do you like best about the product?
the best thing about confluence is maintaining documentation for each individual projects from starting to end of the project. It's great tool to interact with clients and to solve their queries.
What do you dislike about the product?
it was pretty confusing for me to understand how the site works, if i close window sometimes it doesn't keep track of the cookie in the other tabs.
What problems is the product solving and how is that benefiting you?
If you want to keep all the documentation in one place and make it easy for team members to collaborate, then this is a great tool for you. I literally did documentation for A project in one day.


    Medical Devices

We use it because we use Jira

  • October 27, 2017
  • Review provided by G2

What do you like best about the product?
One of the nicest features is being able to tie directly into information stored in Jira, so you can embed charts, plots, graphs and information tied to your tasks.
What do you dislike about the product?
The new design, why did you change things and manage to make things less intuitive.
What problems is the product solving and how is that benefiting you?
Building internal FAQs
Recommendations to others considering the product:
If you are using Jira it is worth it, if not probably better tools out there.