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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,105 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Software

An amazing platform for teams

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Very helpful in organization and documentation for teams. Offers concepts of spaces for segregation, integrates with Jira which is a nobrainer for scrum and the intuitive UI is always a plus. I've seen it used predominantly in all the teams I've worked so far.
What do you dislike about the product?
It integrates with draw.io and other diagram making platforms. But those can lead to permission issues if a team member leaves, and we enter a permission hell after that.
What problems is the product solving and how is that benefiting you?
In my team, we used it for documentation, guides, best practices etc. It also integrates with Jira which makes it easy to document any production releases or issues. Plus, having spaces meant we could segregate engineering teams easily


    Ali M.

COnfluence exprience

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Confluence is how easy it is to organize and share information with my team. It keeps everything in one place, and the collaboration features save us a lot of back-and-forth.
What do you dislike about the product?
Sometimes it feels a bit slow, especially when loading large pages. Also, the editor can be a little clunky when formatting content or moving things around.
What problems is the product solving and how is that benefiting you?
Confluence helps solve the problem of scattered information. Instead of digging through emails or chat threads, I can find everything in one place—project plans, documentation, meeting notes, and more. It saves time, keeps the team aligned, and makes collaboration much easier.


    Usman B.

Amazing experience using it professionally

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
easy to manage and very good for scaling
What do you dislike about the product?
some more information may be added while adding pages in it
What problems is the product solving and how is that benefiting you?
it solved for managing our usecases and test cases


    Information Technology and Services

Makes teamwork way easier

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
I really like how easy it is to create, share, and organize documentation in Confluence. The clean interface and search functionality make it simple to find information quickly, even in a large workspace.
What do you dislike about the product?
Formatting can be a little picky sometimes, and I usually end up spending extra time tweaking things to make them look just right.
What problems is the product solving and how is that benefiting you?
Before Confluence, our team’s docs were scattered across emails, chat threads, and random files, which made finding anything a pain. It’s helped us cut down on repetitive questions, speed up onboarding for new team members, and keep our projects moving without miscommunication so far.


    Computer Software

I am softwere developer

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
We can put the requirements in detail that we can use in future projects.
What do you dislike about the product?
It's a little bit slow.It takes time to load
What problems is the product solving and how is that benefiting you?
Using this, we can easily track requirements and it's very helpful in story refinements


    Saurav K.

Great tool to keep notes of your daily works.

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
I have mainly used confluence for making daily notes. It has helped me a lot to track my daily learning and reference in future.Its cloud version ensures easy access across devices.
What do you dislike about the product?
sometimes new user may find difficult to navigate.
What problems is the product solving and how is that benefiting you?
As i am a devops engineer and documentation is a crucial part of my role, confluence helps me to organize my all IT documentation in one accessible location. It solves the problem of scattered or outdated documentation by enabling version control, real-time collaboration, and easy searchability.


    Abdul Hanan T.

Talking about confluence

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Its seamless collaboration and real-time editing make team documentation efficient and organized.
What do you dislike about the product?
It can be slow and unintuitive at times, especially with complex page hierarchies or large content.
What problems is the product solving and how is that benefiting you?
Confluence solves the problem of scattered documentation by centralizing knowledge in one place, which improves team collaboration, transparency, and productivity.


    Ajay A.

Confluence

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Managable, easy navigation, all in one features
What do you dislike about the product?
Need features of like google docs or word
What problems is the product solving and how is that benefiting you?
Documentation


    Solon A.

Amazing to search for assistance

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
I like the usé of confluence as it helps to see articles and get assistance faster while waiting for a support specialist
What do you dislike about the product?
At the moment I don’t have any dislikes as it has been of great usé for me
What problems is the product solving and how is that benefiting you?
Knowledge as well it improves the reading of people since nowadays it is difficult to read and this helps a lot


    Computer Software

It gives a very nice platform

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Intensive various features in doc editing
What do you dislike about the product?
Sometimes it's kind of hard to use some features
What problems is the product solving and how is that benefiting you?
It's resolving manual documentation