Confluence
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Collaborative tool for documentation
What do you like best about the product?
I like how it is collaborative between teams. We have multiple teams in company and if we have my teams specific confluence page we need to share. It can be done very easily.
What do you dislike about the product?
Recently they have implemented loop call. I don't find it that usefull.
What problems is the product solving and how is that benefiting you?
It is solving one of the major problem in IT industry which is centralized documentation. Confluence is way to go for it everytime.
Best companion for JIRA
What do you like best about the product?
It's easy to use as it is similar to Word. Documenting projects and connecting docs to JIRA makes the day-to-day use really easy.
What do you dislike about the product?
There is no built-in suggestions which would make projects from scratch be made in sceonds.
What problems is the product solving and how is that benefiting you?
All in one place for documentation for different IT teams.
An essential tool for team collaboration and structured documentation
What do you like best about the product?
Confluence has become a core part of our workflow for organizing knowledge and documentation across teams. Its seamless integration with Jira makes it perfect for agile teams, allowing us to link documentation directly to development tasks. I love the ability to create structured pages, apply templates, and collaborate in real-time with comments and editing. The version history is a life-saver, and its search functionality helps quickly find past content, even in large knowledge bases.
What do you dislike about the product?
Sometimes the page editor can feel a bit laggy, especially with larger documents. Also, permission management can be confusing when working with multiple teams or departments. It would be great to see more intuitive user role handling and better offline access options.
What problems is the product solving and how is that benefiting you?
As a QA tester, Confluence helps solve the issue of fragmented communication and undocumented test processes. It allows our team to maintain well-organized test plans, release notes, bug triage logs, and regression checklists all in one place. Having this central knowledge base makes it easier to collaborate with developers and product managers, reduces redundant testing, and ensures that our documentation stays up-to-date with project changes. It also improves traceability and helps onboard new QA members faster by giving them access to structured historical data and best practices.
Effortless Documentation with Confluence
What do you like best about the product?
I find Confluence extremely easy to use, thanks to its user-friendly interface and efficient search functionality. It's a highly effective tool for documenting processes and updates, acting as an online dictionary for our work tasks. The capability to store various documents and enable team collaboration within a specific document significantly enhances our workflow. Uploading video files is also straightforward, without the need for additional tools or specific formats. This versatility and ease of use make Confluence an invaluable resource for both new and experienced users across different industries.
What do you dislike about the product?
Not that I can think of. I really love softwares that even a newbie can navigate easily.
What problems is the product solving and how is that benefiting you?
I use Confluence to efficiently document processes and updates, making it a knowledge base that enhances team collaboration and task performance.
A Must-Have for Centralized Documentation and Team Wikis
What do you like best about the product?
Confluence makes it easy to create and organize team documentation in one place. I love the simple page editor, the clear structure with nested pages, and how well it integrates with jira. The search is fast and accurate, and the ability to comment and collaborate directly on pages is a big plus.
What do you dislike about the product?
Sometimes the editing experience can feel a bit clunky, especially with complex tables or larger pages. Permissions can also get confusing to manage across spaces. Lastly, performance slows down a bit when loading heavy pages or lots nested content.
What problems is the product solving and how is that benefiting you?
Confluence helps us centralize all our documentation-Project plans, meeting notes, team processes-so everyone knows where to find the latest information. It reduces email back-and-forth, improves transparency, and makes onboarding new team members much faster.
Confluence: Source of Documentation
What do you like best about the product?
I like it because we can have a single page where we store all the manuals and documentation for projects and implementations.
What do you dislike about the product?
Sometimes I feel that editing is not as intuitive as on other platforms, especially when I want to insert tables or more customized things. I've also had situations where some changes are lost if two people edit at the same time, although it happens rarely.
What problems is the product solving and how is that benefiting you?
I use it to document implementations, create internal manuals, and leave evidence of the processes we carry out in each project. Before, we used to do that in Word or Excel, and it became a mess to keep it updated. Now everything is centralized, and the team can enter and see what they need without asking me for it.
Powerful Collaboration Tool with Room for Improvement
What do you like best about the product?
Confluence excels as a centralized knowledge base, making team collaboration seamless. Its integration with Jira and other Atlassian tools streamlines project management. The templating system and real-time editing boost productivity, while granular permissions ensure secure documentation.
What do you dislike about the product?
The interface can feel clunky, especially for new users, and performance slows with large pages. Advanced formatting requires macros, which have a learning curve. Pricing scales steeply for small teams, and search functionality could be more intuitive.
What problems is the product solving and how is that benefiting you?
Confluence solves scattered knowledge, inefficient collaboration, and outdated documentation. By centralizing team wikis, project plans, and SOPs in one searchable platform, it eliminates silos and reduces redundant questions. Real-time editing and @mentions streamline feedback loops, while integrations (e.g., Jira, Slack) automate workflows. For my team, this means faster onboarding, fewer miscommunications, and audit-ready documentation—saving hours previously lost to digging through emails or shared drives.
Efficient Workspace for Project and Team Management
What do you like best about the product?
It brings all our team documentation, meeting notes, and project plans into one centralized, organized space. The real-time collaboration features, like inline comments and version history, make it easy to work together without losing track of changes.
The integration with Jira is also a big plus — it helps us link technical documentation with actual development tasks.
The integration with Jira is also a big plus — it helps us link technical documentation with actual development tasks.
What do you dislike about the product?
What I dislike about Confluence is that sometimes the editor can feel a bit clunky — especially when working with complex tables or formatting large pages.
When Confluence releases a new version, need to update features documentation according to reflect the changes.
When Confluence releases a new version, need to update features documentation according to reflect the changes.
What problems is the product solving and how is that benefiting you?
Confluence helps us centralize all our documentation related to service desk operations, project management workflows, and automation processes.
Centralized knowledge hub and Collaborative editing
What do you like best about the product?
Confluence pages are ideal for creating a wide range of documentation, including project plans, meeting notes, instructions, guidelines, technical documentation, troubleshooting guides, release notes, and more.
I like Customizable templates simplify the documentation process and ensure consistency
I like Customizable templates simplify the documentation process and ensure consistency
What do you dislike about the product?
Inefficient Search: Confluence's search bar is often criticized for its limitations and difficulty in locating specific documents efficiently.
What problems is the product solving and how is that benefiting you?
Information silos and fragmentation
Problem: Knowledge and information are often scattered across various tools, email threads, and local drives, making it difficult for team members to find what they need.
Solution: Confluence acts as a centralized knowledge repository, a "single source of truth," where all project-related information, documentation, and data can be stored and easily accessed.
Benefit: Reduces time wasted searching for information, improves overall efficiency, and ensures everyone is working from the latest and most accurate data. This promotes better consistency in project execution
Problem: Knowledge and information are often scattered across various tools, email threads, and local drives, making it difficult for team members to find what they need.
Solution: Confluence acts as a centralized knowledge repository, a "single source of truth," where all project-related information, documentation, and data can be stored and easily accessed.
Benefit: Reduces time wasted searching for information, improves overall efficiency, and ensures everyone is working from the latest and most accurate data. This promotes better consistency in project execution
Great Project Management & Collaboration tool
What do you like best about the product?
I find using confluence very seamless. It's a great tool to help my business manage projects and collaborate/update the staged process of project delivery. It keeps everything in one place and is simple for all stakeholders to use/manage rather being a tool that is too technical for non tech literate users.
What do you dislike about the product?
I find other tools like SharePoint or Jira better for issue tracking and a better user interface. Although these tools can take more configuration before getting the best out of them, once the time is invested you can often get a bit more out of them
What problems is the product solving and how is that benefiting you?
Confluence allows our business to have a central repository for storing knowledge based information. It's easy to use and manage so reliable for all users. This is really beneficial so that we don't have to invest time and money into multiple tools it's all wrapped up into one easy to manage tool
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