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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,105 reviews
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External reviews are not included in the AWS star rating for the product.


    MUHAMMAD Bilal I.

excellent

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
everything was perfect. they are best at what they are providing
What do you dislike about the product?
well currently im happy for them and dont dislike anything
What problems is the product solving and how is that benefiting you?
Confluence helps us keep all our project documentation, decisions, and processes in one place, making information easy to find and update. It improves collaboration, reduces confusion, and speeds up onboarding for new team members.


    wp n.

Confluence is a user-friendly and efficient platform for team collaboration and documentation.

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
I like how Confluence makes it easy to organize, share, and collaborate on documents in one central place.
What do you dislike about the product?
Sometimes the search function can be a bit slow in finding specific content.
What problems is the product solving and how is that benefiting you?
Confluence helps centralize project documentation and team knowledge, making information easy to find and reducing time spent searching across multiple sources.


    Muhammad Aldo M.

Efficient documentation and team collaboration tool

  • August 07, 2025
  • Review provided by G2

What do you like best about the product?
Confluence makes team collaboration and documentation seamless. Its integration with Jira is incredibly helpful for project tracking, and the rich editing features make it easy to create detailed pages, meeting notes, and internal wikis. The search function is also powerful, making it simple to find past content. It's a great tool for centralizing information and keeping everyone aligned.
What do you dislike about the product?
Sometimes, the interface can feel cluttered, especially for new users. Page organization and navigation require a learning curve, and permissions management can be a bit confusing. Also, performance slows down when handling large documents with many embedded elements or macros.
What problems is the product solving and how is that benefiting you?
Confluence solves the problem of scattered documentation and poor knowledge sharing within teams. By providing a centralized platform for creating, organizing, and accessing project information, meeting notes, and internal guides, it ensures that everyone stays aligned and informed. This has significantly improved our team’s productivity, reduced the need for repeated explanations, and made onboarding new team members much faster and easier.


    Sai Satya Priya R.

Absolute Necessary tool for Product Documentation

  • August 07, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to use, shared and collaborative platform. And how easy it makes collaboration across different teams in the organization.
What do you dislike about the product?
Sometimes its hard to keep track of pages when there are large teams.
What problems is the product solving and how is that benefiting you?
It solves the problem of scattered information. It creates a centralized repository of knowledge base and documentation that helps everyone in the team stay up to date.


    Kushan P.

Best Collaborative Workspace - Confluence

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
It allows teams to collaborate in real time, maintain well-structured documentation, and easily track changes or contributions. The seamless integration with Jira is a major advantage, especially for project management and software development teams, as it connects documentation directly to tasks and workflows. The use of templates and macros also makes it incredibly easy to standardize content and keep everything organized across the organization.
What do you dislike about the product?
What I dislike about Confluence is that the user interface can become overwhelming as the volume of content grows.
Without strict structure and maintenance, pages can easily get disorganized, making it difficult to find relevant information. Also, while the editor is generally easy to use, it lacks some advanced formatting options found in traditional word processors, and working with tables or embedded content can feel clunky at times. Finally, for new or non-technical users, learning how to effectively use macros and manage permissions can be a bit challenging.
What problems is the product solving and how is that benefiting you?
Confluence is solving the problem of scattered information and inconsistent documentation across teams.
Before using Confluence, important knowledge was often siloed in emails, chats, or individual files. Now, we have a centralized, searchable space where everyone can access the latest updates, project details, and documentation in real time. This has improved transparency, reduced duplication of work, and made onboarding new team members much easier. It also helps us maintain alignment across departments by keeping everything—from meeting notes to SOPs—organized and accessible.


    Senura D.

Confluence best way to know knowledge

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
The greater the collaboration, the more knowledge we can gain from others.

We can learn new things from our colleagues.

We can also share our new findings with others.
What do you dislike about the product?
Non-stop notification coming.
No Q&A part in post
What problems is the product solving and how is that benefiting you?
Confluence helps centralize documentation, making information easily accessible and well‑organized. It reduces duplication of work, improves collaboration among team members, and ensures everyone is aligned with the latest updates. This has benefited me by saving time, improving knowledge sharing, and enabling smoother project coordination.


    Saima S.

i was a user of Confluence at my previous workplace

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
The content is all in one place in organized manner
What do you dislike about the product?
It can be more user friendly. I find it to be a bit expensive too.
What problems is the product solving and how is that benefiting you?
Helping upskill people


    Mazharul I.

A Reliable Knowledge Hub with Room to Grow

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Confluence is a fantastic platform for centralized documentation and team collaboration. It’s highly structured yet flexible, making it ideal for both technical and non-technical teams. I particularly appreciate the page hierarchy, templates, and tight integration with other Atlassian tools like Jira. The ability to collaboratively edit pages and leave inline comments improves team communication and keeps documentation living and relevant.
What do you dislike about the product?
The search functionality can feel underpowered in large workspaces, and permissions management—especially for nested pages—can get confusing. Also, the editor, while improved over time, still lacks the polish and performance of some modern alternatives. Pricing can also become a concern for growing teams or startups.
What problems is the product solving and how is that benefiting you?
Confluence helps us centralize all project-related documentation and decision logs in one place, reducing fragmentation and eliminating reliance on scattered documents or email chains. It enables asynchronous collaboration, especially across multiple university automation projects. With nested page hierarchies, templates, and inline comments, it supports structured documentation, team knowledge sharing, and smoother onboarding. It also integrates well with Jira, enhancing our agile workflows.


    Sepehr H.

Best way to go Agile

  • August 04, 2025
  • Review provided by G2

What do you like best about the product?
Handling documentation, tickets and products roadmap in one place
It's and everyday app, we use it on every meeting
It has great integration with Slack
What do you dislike about the product?
It is a little heavy website, it's performance could be improved
What problems is the product solving and how is that benefiting you?
It helps to keep information in one place and not to lose it


    Ronald Alvin c.

Essential Tool for Project Tracking and Documentation

  • August 03, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Confluence for simplifying documentation and reporting, which enhances my project tracking. I benefit from its collaborative features, allowing seamless content creation, sharing, and management with my team. The ease of setup was a plus due to my mobile app experience, allowing me to utilize the features effectively.
What do you dislike about the product?
none so far
What problems is the product solving and how is that benefiting you?
I use Confluence for documentation and reporting, which helps me track all project milestones efficiently. It aids in compliance, collaboration, and content management, benefiting both the vendor and the project.