Confluence
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Great Tool for Team Collaboration and Documentation
What do you like best about the product?
I’ve been using Confluence for a while, mainly to document projects and share information with my team. It’s easy to use, simple to set up, and packed with helpful features. I use it regularly because it keeps everything organized. Customer support has also been helpful whenever needed.
What do you dislike about the product?
Confluence is great overall, but sometimes it feels a bit slow when loading large pages.
What problems is the product solving and how is that benefiting you?
Confluence helps me keep all project details and documentation in one organized space. It makes team collaboration super easy since everyone can access, edit, and share information instantly. It saves a lot of time and keeps everyone on the same page.
Great Platform for Team Collaboration and Knowledge Sharing
What do you like best about the product?
I like Confluence for its ease of use and quick implementation, along with helpful customer support. I use it frequently because it offers a wide range of features and seamless integration with other tools like Jira, making collaboration and documentation effortless.
What do you dislike about the product?
At times, Confluence can be a bit slow and difficult to navigate, especially when managing a large amount of content.
What problems is the product solving and how is that benefiting you?
Confluence helps centralize knowledge, streamline documentation, and improve team collaboration, allowing everyone to stay aligned, access information easily, and work more efficiently across projects.
“Confluence Review: Great for Collaboration, but Takes Time to Master”
What do you like best about the product?
Confluence is generally considered user-friendly once you get used to its layout, though new users may find the interface slightly complex at first. Implementation is smooth for teams already using Atlassian tools like Jira, but it may take some setup time for those new to the platform. Customer support is reliable, with plenty of documentation and community resources, though response times can sometimes be slow. Most teams use Confluence daily as it becomes the main hub for documentation, meeting notes, and project updates. It offers a wide range of features—such as templates, version control, and real-time editing—making it powerful for collaboration, though it can feel a bit feature-heavy for smaller teams. Integration is one of its biggest strengths, working seamlessly with Jira, Trello, and many third-party apps, which helps teams streamline their workflows effectively.
What do you dislike about the product?
Some users find Confluence a bit overwhelming due to its many features and options, which can make navigation and setup confusing at first. The search function isn’t always accurate, making it harder to find specific pages or older documents quickly. Performance can slow down when handling large amounts of data or complex pages, affecting efficiency. Customer support, while helpful, can sometimes be slow to respond or lacks real-time assistance. Additionally, the pricing can become expensive as team size grows or when more add-ons are needed, which may not suit smaller organizations or those with limited budgets.
What problems is the product solving and how is that benefiting you?
Confluence solves the problem of scattered information and disorganized team knowledge by providing a single, centralized platform for all documentation, project plans, meeting notes, and internal resources. This helps teams avoid losing important information across emails, shared drives, or multiple tools. By keeping everything in one place, it improves transparency, collaboration, and knowledge sharing. The platform’s integration with tools like Jira ensures workflows stay connected, reducing duplication of effort. For users, this means faster access to information, smoother team coordination, and a more structured way to manage projects, which ultimately boosts productivity and decision-making.
Empowers Team Collaboration and Streamlines Documentation
What do you like best about the product?
As we belong from a service industry and conducting regular meetings and documenting it is one of our daily activities to run our business flawlessly. Confluence helps us in collaborative discussions and it also helps in reading and writing company's personal documents and data by all team leaders so that proper decisions can be taken for our business.
What do you dislike about the product?
One of the main limitation of Confluence is that it's pages cannot be designed or customised like MS word or notion because of its rigidity and fixed templates also if the team leaders does not maintain of it's pages properly then data and information becomes messy and quite difficult to understand.
What problems is the product solving and how is that benefiting you?
The software helps us in streamlining and solving all the daily challenges related to our business and it also helps our teams to get align for working with different projects so that overall workflow of our business does not break and these all things are handled by a small IT which reduces the maximum digital expenses of our company.
Exceptionally Easy to Use
What do you like best about the product?
The platform is easy to use and offers helpful content that is readily accessible.
What do you dislike about the product?
I wish there are certificates that could be grabbed free.
What problems is the product solving and how is that benefiting you?
Project management, tools mastery, benefit of teamwork and writing.
Superb Collaboration and Simplicity, Needs More Table Features
What do you like best about the product?
I have been using Confluence for over a decade, and I love how it serves as a central place for storing knowledge, effectively reducing the need for meeting time. I appreciate the mutual editing feature, which enhances collaboration among team members, and the macros, which add a layer of functionality that simplifies our document management process. Overall, the simplicity of using Confluence stands out, making it an indispensable tool in our workflow. Its seamless integration with Jira is also something I find very useful, ensuring our project management tasks are well-coordinated.
What do you dislike about the product?
I found that Confluence could be improved by adding functionality to tables, such as formulas similar to Excel. Additionally, there is a need for a more customized list of fonts and sizes, along with more customizable sections.
What problems is the product solving and how is that benefiting you?
I use Confluence as a central knowledge repository, enhancing collaboration, reducing meeting needs, and offering simple mutual editing with macros.
Seamless Atlassian Integration and Frequent Improvements
What do you like best about the product?
integration with the rest of Atlassian stack, ease of use, Rovo, improvements are introduced frequently.
What do you dislike about the product?
sub-optimal search, the table component for large tables doesn't work too good. Limits on whiteboards (3 per person?). It's a bit slower than in example Notion
What problems is the product solving and how is that benefiting you?
process and product documentation, dev documentation, status reports, design docs
Versatile Knowledge Base with Great Integrations, But Needs Better Analytics
What do you like best about the product?
Confluence is a great tool for building and maintaining a team knowledge base. It supports various content types like pages, live docs, whiteboards, and databases, making it versatile and easy to organize. It integrates well with Jira and Product Discovery, and sharing content internally or externally is easy.
What do you dislike about the product?
The built-in page analytics are too basic and don’t provide enough insight into how content is being used or engaged with. More detailed and actionable data would be helpful.
What problems is the product solving and how is that benefiting you?
Confluence helps centralize team knowledge and documentation, reducing silos and making information easier to find and share. It improves collaboration across departments and keeps everyone aligned, especially when paired with Jira.
Confluence Keeps Us Organized and Connected with Effortless Integration
What do you like best about the product?
I love using Confluence as it makes easy to keep everything in one place.The implementation gets very easy and smooth thanks to the in built AI features . My team uses it for meeting notes, project plans, and documentation, and it is so much easier to find things now. The best part is that it connects perfectly with Jira, so I can link tasks in jira and confluence pages without switching tools. The editor is simple, even if you are not technical, you can create clean pages in minutes. It also has the search feature which gives results with few key words.
What do you dislike about the product?
Everything about confluence is very smooth. The only part I believe can be improved is formatting as it gets a bit tricky sometimes when i add tables or images for HLD's or LLD's.
What problems is the product solving and how is that benefiting you?
Confluence has helped our team stay more organized. Before, we had docs scattered across emails, chats, and drives. Now, everything is in one place where everyone can see and update it. It is especially useful when someone new joins the team as they can read through our pages to understand the work flow of the project and get up to speed quickly. It also integrates with Jira so we can easily see the documents when working on any ticket or task and understand the requirement in detail. It has made collaboration much easier and saved us a lot of back and forth communication.
Confluence Centralizes Everything—Finally Easy to Find What You Need
What do you like best about the product?
What I like best is that it's the single source of truth for everything. We used to have docs scattered in Google Drive, SharePoint, and random folders. Now, if I need a policy, a meeting note, or a project spec, I know it's in Confluence, and the search actually works. It just makes finding info easy.
What do you dislike about the product?
The editor is infuriating sometimes. I spend way too much time wrestling with the formatting, especially if I'm trying to copy-paste anything. It feels clunky and slow compared to a simple doc editor.
What problems is the product solving and how is that benefiting you?
The main problem it solves is information being scattered everywhere. We used to have things in shared drives, emails, and random personal folders—a total mess. Confluence puts it all in one spot that's actually searchable. The benefit is huge: I don't waste an hour every week hunting for a document and I can trust that the process or policy I found is the most current one.
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