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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,101 reviews
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External reviews are not included in the AWS star rating for the product.


    Food & Beverages

A Complete Replacement for Google Docs

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
it is complete replacement for google docs.
What do you dislike about the product?
Lack of editing features. Should have more editing features.
What problems is the product solving and how is that benefiting you?
I am using Confluence for our regular Tech Review Meeting (TRM) and RCA docs. It is easy to use and I find it better than any other Documentation management platforms.


    Umesh K.

Essential Tool for Secure Business Data

  • January 12, 2026
  • Review provided by G2

What do you like best about the product?
We use Confluence to do business collaborations along with project manager of different departments. This software enable us to exchange information from each other and also take proper notes, when the meetings are being conducted. This is the tool that manages our all business data and make sure that it is secured.
What do you dislike about the product?
One of the main challenge that I have been facing from last few months is its software layout because all the data that it shows in its dashboard are really complex and it becomes difficult to understand the graphs and analytics so if they can make the layout of the features and data separately then that would be much better.
What problems is the product solving and how is that benefiting you?
Confluence is a latest software that is important for our business because most of the meetings are incomplete without its data securing features plus the collaborations that we do in our meetings are done with the help of this tool only. So, I would prefer it to other new entrepreneurs also as this has been one of the most resourceful software that we have been using for our business


    Braulio R.

Effortless Content Creation and Documentation

  • January 10, 2026
  • Review provided by G2

What do you like best about the product?
It is easy to use for creating content and maintaining your documentation.
What do you dislike about the product?
The search engine leaves much to be desired, making it extremely difficult to locate anything. Trying to find what you need can feel like a nightmare.
What problems is the product solving and how is that benefiting you?
Having all project information centralized in one location serves as a single source of truth.


    Ranmalee G.

User-Friendly and Effective

  • January 08, 2026
  • Review provided by G2

What do you like best about the product?
This is a solid document management system. From a front-end user perspective, I found it easy to use, visually appealing, and effective. On the backend, setting up accounts, pages, and projects was also very straightforward.
What do you dislike about the product?
At times, the system can become sluggish when multiple users are connected.
What problems is the product solving and how is that benefiting you?
The platform made it easy for our teams to share knowledge, document meeting notes, and maintain a knowledge archive without any hassle.


    Yogesh G.

Effortless Project and Team Management with Intuitive UI

  • January 07, 2026
  • Review provided by G2

What do you like best about the product?
- Easily manager the central documentation like policy, content, SOP, technical document and etc.
- Best Project management, team management tools
- Easily track and create project plan and assign project to team member
- We can create different space for each team or each project
- Integration is very easy
- Large Community and documentation for fresher
- Version control is supporting in documentation
What do you dislike about the product?
- It can be a bit challenging for new users to grasp all the features at first.
- I have noticed some performance issues when working with large amounts of data.
What problems is the product solving and how is that benefiting you?
We experienced slow performance when handling large volumes of data and documentation.


    Akash B.

Organized, Secure Platform for Documentation and Content Sharing

  • January 07, 2026
  • Review provided by G2

What do you like best about the product?
This platform offers a well-organized approach to storing documentation and content, while also providing secure options for sharing both content and documentation.
What do you dislike about the product?
The editor offers fewer formatting options than modern documentation tools, which limits creative freedom. Enhancing these features would allow for more flexibility in creating content.
What problems is the product solving and how is that benefiting you?
Creating and storing technical and non-techincal documentations and forming a knowledge base for storing and sharing information within and across teams


    Information Technology and Services

Best for project status tracing and documentation on daily basis

  • January 07, 2026
  • Review provided by G2

What do you like best about the product?
Ready made templates are best feature to just put data and go.
Data representation with graphs and chart are better.
What do you dislike about the product?
Calculations could be good if available, like addition or multiplication operations.
What problems is the product solving and how is that benefiting you?
Documentation is much easier with confluence now.


    Logistics and Supply Chain

Effortless Team Collaboration and Information Sharing

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
What I appreciate most about Confluence is how simple it is to document and share information with my team. It’s very effective for storing notes, guides, and updates all in one central location, making it easy for everyone to find what they need. I also value the ability for multiple team members to collaborate on the same page and leave comments, which really supports alignment and knowledge sharing. Overall, Confluence helps ensure that information stays organised and easy to access.
What do you dislike about the product?
The editor feels a bit slow or clunky, especially when working with larger pages
What problems is the product solving and how is that benefiting you?
Confluence helps solve the problem of scattered documentation and knowledge living in too many places. Instead of important information being spread across chats, emails, or personal notes, everything can be documented and shared in one place. This makes it easier to find answers, stay aligned with the team, and onboard faster. Overall, it saves time and helps keep everyone on the same page.


    David Serna M.

Centralized Documentation Made Easy and Up-to-Date

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
This tool is useful for keeping all documentation centralized and current. It allows you to control access at both the space and document level, ensuring that each user can only view what they are meant to, while still making information easy to locate. Additionally, it offers integration with other apps, which helps keep everything connected.
What do you dislike about the product?
The platform would benefit from offering a wider range of templates, such as an FAQ template, to provide more options tailored to different documentation needs.
What problems is the product solving and how is that benefiting you?
We make it a priority to keep all our product documentation centralized. This includes technical guides for developers, user manuals, and even additional support documents, ensuring everything is connected and easy to access.


    Rene M.

"Confluence and Jira are my dynamic Duo that I'will Ever Need to run my fruitful projects"

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
Confluence and Jira are my dynamic duo that i will ever need to run all my fruitful projects.One thing that i love is online documentation for my software development which makes collaboration easy with my teammates.
What do you dislike about the product?
My dynamic duo with confluence and Jira which is only thing i need to run all my fruitful projects.
What problems is the product solving and how is that benefiting you?
Confluence and Jira are my dynamic duo that i'will ever need to run my fruitful projects.I love it for online documentation for my software development which makes collaboration with my teammates efficient.