Rhombus
RhombusReviews from AWS customer
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Rhombus is the best thing since sliced Bread
What do you like best about the product?
Rhombus' fool-proof integration API works with a huge number of 3rd Party AAA security devices like IPVideo Corporation's family of HALO smart sensors.on-site. Their camera activation is also top notch and effortless.
What do you dislike about the product?
Their support team finds issues before I do, and take the trouble out of troubleshooting. So I guess I need to say that this not a traditional dislike. The only thing better would be to have one of their techs onsite.
What problems is the product solving and how is that benefiting you?
Rhombus is helping up tighten security at our school. From their R400 dome cameras for interior spaces to their r360 cameras in hallway intersections. We are also using Rhombus door sensors to provide detection when doors are left open.
It just works
What do you like best about the product?
The support team is extremely responsive and knowledgeable. I typically get a response within the hour and my issue is resolved on first contact. I put in an incident on a Saturday requesting a callback and the call came through shortly after. Fantastic
What do you dislike about the product?
You cannot purchase directly from Rhombus. You have to purchase through a partner even if you are doing the install yourself. The partner you order through is not responsible for software support or RMA of defective units. I would like the option to order direct and save myself the partner's markup
What problems is the product solving and how is that benefiting you?
We ran Blue Iris and it was terrible. Rhombus has been a "set it and forget it" solution that does not create on-call incidents where the NVR is offline because the software decided to unlicense itself
Rhombus Camera Systems
What do you like best about the product?
Installing the cameras is very easy. Configuration of each camera is also very easy. Our end-users are able to use the dashboard on the web and navigate cameras with very little, to no training.
What do you dislike about the product?
No dedicated Windows application. No permanent text overlays for video walls. Not major issues, and Rhombus will hopefully implement these changes in the future.
What problems is the product solving and how is that benefiting you?
Rhombus allows us to deploy cameras quickly and is very easy for our end users to navigate and export their own videos without submitting a help desk ticket. We like the variety of cameras they offer and the retention.
Amazing resource.
What do you like best about the product?
Access is easy and information is immediately accessible -
What do you dislike about the product?
No dislikes encountered. I wish my company would have purchased more cameras
What problems is the product solving and how is that benefiting you?
Employee compliance with patient safety initiatives
Very quick response - was set up in 20 min after camera arrived.
What do you like best about the product?
It has stayed on continuously for weeks. Software easy to use. Support staff very helpful.
What do you dislike about the product?
This has been working perfectly since I installed the new camera
What problems is the product solving and how is that benefiting you?
Live webcam for vineyard owners to see their vines
Rhombus to the rescue
What do you like best about the product?
ease of use and reliability. the quality i great
What do you dislike about the product?
i have not found any we dislike about the product
What problems is the product solving and how is that benefiting you?
ability easily monitor alerts and not have to change batteries in cameras every few months
Highly Functional Security, Installation Needs Improvement
What do you like best about the product?
What I appreciate most about Rhombus is its impressive functionality. The security cameras offer high-quality video surveillance, providing clear, detailed footage that significantly enhances our company's security measures. I also really appreciate their mobile app access.
What do you dislike about the product?
While Rhombus Systems offers a robust and effective security solution, the installation process can be cumbersome. Setting up the cameras and integrating them into our existing system proved more challenging than anticipated. Despite this drawback, the overall performance of the Rhombus system is commendable. Despite this drawback, the overall performance of the Rhombus system is impressive.
What problems is the product solving and how is that benefiting you?
Rhombus Systems is addressing several key security concerns for our company. Firstly, it provides high-quality surveillance, ensuring our premises are constantly monitored. This has significantly reduced the risk of security breaches, giving us peace of mind.
Secondly, the real-time alerts and analytics feature allows us to identify and respond to potential threats promptly. This proactive approach to security management has proven to be highly effective, preventing minor issues from escalating into major problems.
Secondly, the real-time alerts and analytics feature allows us to identify and respond to potential threats promptly. This proactive approach to security management has proven to be highly effective, preventing minor issues from escalating into major problems.
Cloud only but performs well.
What do you like best about the product?
It's very easy to share, access and use the remote view, the real time live is very fast for a cloud video feed.
What do you dislike about the product?
It's cloud only with no way to enable onvif/rtsp from the cameras, forcing you into the rhombus platform with no way out.
What problems is the product solving and how is that benefiting you?
It lets us watch the lift from our desk or phone
It has worked out well as a security camera
What do you like best about the product?
It supports 2FA for login, and has good picture quality. I have one of their 1st camera's, a Model R1 that I got in 2018.
What do you dislike about the product?
It has good human and vehicle recognition but sometimes misses or has false alerts.
What problems is the product solving and how is that benefiting you?
Helping us detect human motion, as some of our older camera's can't.
Just connect it, and it works!
What do you like best about the product?
We like the "hands off" approach of being able to correctly wire the cameras into the network, then simply connecting and adding a camera to the account.
What do you dislike about the product?
No problems so far. Just have to renew subscriptions, but in our case, that is on the customer!
What problems is the product solving and how is that benefiting you?
Security issues around the facility. We need to review the video once an incident has occurred.
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