Rhombus
RhombusReviews from AWS customer
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A trustworthy, honest team is the icing on the cake.
What do you like best about the product?
The product and platform are obviously amazing. Rhombus works better out of the box than most do after a ton of refinement. And the integration is by far the easiest I've seen.
I'm sure other similar systems are great as well, but what really pushed us over the edge is that their team acts with integrity. After looking into other platforms, we found that this isn't the case with everyone.
I'm sure other similar systems are great as well, but what really pushed us over the edge is that their team acts with integrity. After looking into other platforms, we found that this isn't the case with everyone.
What do you dislike about the product?
Their team is always developing and improving their platform and the experience. So, every now and then something breaks. Not often, but it's happened. That said, their support staff is already working on the fix before I realized it was an issue. Top notch support.
What problems is the product solving and how is that benefiting you?
Rhombus removes the limitations that the traditional NVR imposes and eliminates the server that eventually goes down in time (a dead server is what pushed into this solution). The lack on onsite computing makes troubleshooting and servicing the systems we install a breeze.
Great cameras for preschool
What do you like best about the product?
We love how easy it is to review the cameras. They have helped us check if a child fell or was injured to see what happened. They have also been a great way for our state licesing to review that we are doing everything correctly. we have 6 cameras.
What do you dislike about the product?
nothing we dislike at this time. If anything, only some issues with our outdoor camera if the weather is bad.
What problems is the product solving and how is that benefiting you?
Rhombus is a great way to make sure both children and teachers are safe.
Great System for Surveillance
What do you like best about the product?
The artificial intelligence functions of rhombus set it apart from its competitors, and we found a lot of value in its detection capabilities.
What do you dislike about the product?
Nothing specifically, aside from it being a relatively new company.
What problems is the product solving and how is that benefiting you?
It's helping us keep our team and our site secure.
Rhombus makes camera management software easy and effortless
What do you like best about the product?
The camera work well, really well especially outdoors. There is even an Apple TV app to view the camera system from the app.
What do you dislike about the product?
I haven't found anything yet, if I'm thinking maybe more integrations with automation systems.
What problems is the product solving and how is that benefiting you?
Out of all the camera systems I've used, rhombus is the one that never fails.
Fairly positive
What do you like best about the product?
Simple to set up and navigate the online admin portal, quick customer service response to emails.
What do you dislike about the product?
The amount of times the camereas lose the streaming signal. Possibly an interference or short range issue..??
What problems is the product solving and how is that benefiting you?
Up to date ifnormation regarding the cameras, potential issues and newsletters.
Great Camera's with Easy to Use Interface
What do you like best about the product?
Great camera quality and the interface is very intuitive and easy to use. Employees learned the software very quickly which made my job easier and gave them the ability to manage the software and videos without the need for assistance. The system was very easy to implement and setup and has been running without any issues.
What do you dislike about the product?
The system can be slow at times during heavy network traffic.
What problems is the product solving and how is that benefiting you?
Before we were'nt able to view our video feeds offsite. Now with Rhombus, we can view the cameras from anywhere which has made it much easier to manage a 24/7 operation.
Enterprise features are there
What do you like best about the product?
The centrlization of the Rhombus platform to view and monitor all cameras is great. Authentication complies with our alignment of centralized SAML sign-on to all cloud apps.
What do you dislike about the product?
The camera quality is not great on the R400, look for a higher quality camera.
What problems is the product solving and how is that benefiting you?
The Rhombus gives us 24/7, 365 access to the entire perimeter of our building allowing us knowledge of the happenings around the space.
Great Cameras. Even Better Service
What do you like best about the product?
I would say the best thing about Rhombus is their customer service. You'll deal with very knowledgable guys here at Rhombus.
What do you dislike about the product?
I would say the only thing I dislike about Rhombus so far is the spotty livestream service on their webpage. Sometimes it works well, sometimes it can be very slow.
What problems is the product solving and how is that benefiting you?
I would say Rhombus has helped us solve small mysteries in the office. Thank you for being my eyes.
Excellent services that help you stay ahead of your losses
What do you like best about the product?
Rhombus allows you to choose to have 3rd party monitoring of your offsite markets and pinpoint possible theft scenarios
What do you dislike about the product?
Downsides are camera placement issues that may not capture everything needed.
Upsides are the services available to allow their team to help find issues before they become larger shrink expenses
Upsides are the services available to allow their team to help find issues before they become larger shrink expenses
What problems is the product solving and how is that benefiting you?
Identifying theft
Rhombus
What do you like best about the product?
Ease of implemetation, scalability, integrations, segmentations, ease of use and access to Rhombus account team / Customer Support.
What do you dislike about the product?
I do not have any dislikes at this time other than turn over of account reps.
What problems is the product solving and how is that benefiting you?
We currently use Rhombus for Physical Security and Video Surveillance for safety to include using it to verify worker's comp situations, etc.
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