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I really enjoy working on the Simpplr platform!
What do you like best about the product?
Simpplr is user friendly and easy to navigate.
What do you dislike about the product?
Occasional bugs on the back end or issues working as an admin on the platform.
What problems is the product solving and how is that benefiting you?
Great place for the internal communications team to deliver information to employees and for employees to engage. Also a great way for teams outside of the communications team to share and interact with other employees.
Simpplr experience - one year in
What do you like best about the product?
Easy to use for our audience
Analytics are robust
Content and newsletter straightforward
Beautiful visuals
Helpful customer experience team
Integration with HR systems
Analytics are robust
Content and newsletter straightforward
Beautiful visuals
Helpful customer experience team
Integration with HR systems
What do you dislike about the product?
Inability to dive down sites or have descending order
Inability to send calendar invites directly to people's inboxes
Mobile experience - can we redirect to app automatically?
Inability to send calendar invites directly to people's inboxes
Mobile experience - can we redirect to app automatically?
What problems is the product solving and how is that benefiting you?
We continuously work with the Simpplr team to troubleshoot and make the platform work better for us
A great solution to the corporate communications problem.
What do you like best about the product?
They have been providing excellent support throughout not only the implementation of the project but also the longer term after onboarding. They consistently update the product with new features and make upgrading easy. I also love the analytics on the platform to see what comms work and what needs to be re-evaluated.
What do you dislike about the product?
Simpplr is built on Salesforce, and for some, this may be a good thing, but because I am not a Salesforce engineer, it can be a real challenge to manage (but their support tends to help bridge that).
What problems is the product solving and how is that benefiting you?
Simpplr allows us to provide consistent communications to our employees nationwide. The analytics on each page provide us with nearly real-time feedback on what comms are working and what needs to be re-evaluated.
A go-to for all work-related questions
What do you like best about the product?
All company updates, news, organizational announcements, org chart and internal knowledge base are in one place which is awesome
What do you dislike about the product?
Search is tricky, it is hard to find some piece of information when there's too much
What problems is the product solving and how is that benefiting you?
Simpplr helps me find right people from different teams and departments, look for technical documentation and stay up to date with the company changes
Quick Resolution During Salesforce Outage
What do you like best about the product?
We experienced our Simpplr site go down due to a Salesforce server outage. Of course, an outage is not ideal, but I appreciate everything the Simpplr support team did to communicate the status of the issue, keep us updated during the resolution, and their continued support as our intranet site got back up during the day.
As soon as the issue was realized, we opened a support ticket, and within 5 minutes we had a response from the Simpplr team. Nick Wort was outstanding! 5 stars! They pinpointed the Salesforce server issue quickly and provided links to the status pages so I could stay updated while they investigated/resolved the issue. In addition to the status pages, Nick kept me updated with a few messages that the resolution was taking longer than expected or a few hours later when everything was back up and running.
I just so happened to have a scheduled business review meeting that day with Anna McDonald, our customer success manager, and she also offered to assist and escalate the issue in any way possible. All support was appreciated!
As soon as the issue was realized, we opened a support ticket, and within 5 minutes we had a response from the Simpplr team. Nick Wort was outstanding! 5 stars! They pinpointed the Salesforce server issue quickly and provided links to the status pages so I could stay updated while they investigated/resolved the issue. In addition to the status pages, Nick kept me updated with a few messages that the resolution was taking longer than expected or a few hours later when everything was back up and running.
I just so happened to have a scheduled business review meeting that day with Anna McDonald, our customer success manager, and she also offered to assist and escalate the issue in any way possible. All support was appreciated!
What do you dislike about the product?
The worst thing about the Salesforce outage is that we couldn't use Simpplr! We've made Simpplr the employee hub, so it was definitely noticed by employees when the site went down.
What problems is the product solving and how is that benefiting you?
Serves as the Employee Hub and links to other business systems. The simplicity of creating content allows many departments to be content creators and easily share info within the company.
Great platform, amazing support!
What do you like best about the product?
For a small team, implementing a new intranet can be daunting. Simpplr's implementation team made the process not just painless but enjoyable -- especially after a failed attempt with another intranet provider that outsourced their implementation support, to our project's detriment. The process was true to the name -- simple -- just like the user and admin experience of using the platform. The support our Corp Comms and IT teams have received is second to none, and it didn't end after implementation. Our account rep is very attentive, helpful, and reliable. Our employee engagement on the platform has consistently been over 90% since we launched over a year ago. Clearly, employees are happy with the tool, and so are we. I would highly recommend Simpplr to anyone considering them.
What do you dislike about the product?
It's one of the pricier platforms, so we really had to go to bat to get internal budget approval, but it's well worth it. One improvement we'd love to see -- and have requested -- is the ability to add polls directly on a site dashboard using a tile. Currently, polls can only be posted in the site feed.
What problems is the product solving and how is that benefiting you?
Simpplr has reduced the amount of email employees receive and reduced silos in the business by making information that was previously limited to specific lines of business available to all employees. It's also enabled us to give business and functional departments more ownership over their communications.
Simpplr comprehensive review
What do you like best about the product?
Simpplr provides users with a centralized platform for internal employee communication and collaboration. This helps employees access the right information across the board and brings everyone on the same page.
What do you dislike about the product?
Simpplr can seamlessly integrate with Salesforce products, but it fails to integrate with some 3rd party tools used by my organization. This can create siloed data and make it difficult to manage information.
What problems is the product solving and how is that benefiting you?
Simpplr is solving the problem of lack of transparency within my organization. With Simpplr, it is much easier to share news and information. This reduces confusion to a great extent and helps create a more cohesive team culture.
Good Tech company | Improvement on communication
What do you like best about the product?
Simpllr's team comprises of skilled developers and consultants who are passionate about technology and strive to deliver innovative solutions to clients.
Additionally, Simpllr offers flexible work hours and a healthy work-life balance, which is a positive aspect for employees. The company has a culture of transparency and open communication, where employees can express their opinions and ideas.
Simpllr appears to be a good company to work for, offering a positive work environment, opportunities for growth and development, and a culture of collaboration and transparency.
Additionally, Simpllr offers flexible work hours and a healthy work-life balance, which is a positive aspect for employees. The company has a culture of transparency and open communication, where employees can express their opinions and ideas.
Simpllr appears to be a good company to work for, offering a positive work environment, opportunities for growth and development, and a culture of collaboration and transparency.
What do you dislike about the product?
There may be some areas for improvement. The communication could be improved between teams and management.
What problems is the product solving and how is that benefiting you?
We are using it to communicate with employees, it provides a seamless way with rich communications. One of the things that stand out about Simpllr is their emphasis on customer satisfaction. They focus on understanding their clients' business needs and work collaboratively to develop solutions that meet those needs.
Simpplr Survey
What do you like best about the product?
It helps in providing a workspace for our supervisor to us
Helps us to communicate with each other
Helps to share different contents
Helps to do micro management whenever necessary
Helps us to communicate with each other
Helps to share different contents
Helps to do micro management whenever necessary
What do you dislike about the product?
Not many organisations, people are aware about simpplr
For Growth of simpplr some standarderdize rules should be set and awareness should be brought in picture like this survey
For Growth of simpplr some standarderdize rules should be set and awareness should be brought in picture like this survey
What problems is the product solving and how is that benefiting you?
It is helping us to communicate within the group or as an individual 1 - 1, also while communication we can share our content on same environment.
we can make sure who is available and who is not
we can make sure who is available and who is not
Every organization should use SImpplr!
What do you like best about the product?
I like how interactive the platform lets you be with your employees no matter where you are in the world! Our account managers are also great collaborators to help us utilize the platform the best of our ability.
What do you dislike about the product?
So far I have not run into anything that I a dislike about the platform.
What problems is the product solving and how is that benefiting you?
It is helping us connect our employees all over the globe. We are a virtual first company so the Simpplr platform makes it easy to keep all employees updated but also allows employees to connect internally.
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