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Simpplr makes learning and sharing information simpler!
What do you like best about the product?
Ease of use in building; centralization of information; the ability to connect pieces of information simply; flexibility with how you can present information; and searchability.
The team was also very helpful with the implementation!
The team was also very helpful with the implementation!
What do you dislike about the product?
Some pieces related to communication have been a bit challenging- it would be helpful to be able to segment audiences within a site, send notifications for leader casts, and have a page published in multiple homes.
What problems is the product solving and how is that benefiting you?
We previously had dozens of siloed google sites; Simpplr allows for the centralization of information, allowing for an actual source of truth!
Simpplr is the best knowledge and comms solution with a path toward perfection.
What do you like best about the product?
Simpplr is heavily focused on both the user experience as well as the administrative functionality. Many competing projects fall apart in one of these areas. The administrative functionality is great but little though has gone into the U/I. Or, the U/I is great but it's undermined by limited functionality. With Simpplr you get both and it continues to get better.
What do you dislike about the product?
There are some limitations in communication specifically in chat/direct messaging.
What problems is the product solving and how is that benefiting you?
We have an incredibly complex business with a diverse workforce that needs to have a more transparent solution for both the transference of knowledge and more streamlined communication.
Simpplr is an all around great intranet platform.
What do you like best about the product?
The interface is easy to use, it's easy to add new users, it allows for easy communication, and the support is very helpful.
What do you dislike about the product?
I don't really have any dislikes about the platform.
What problems is the product solving and how is that benefiting you?
Makes it easy for employees to find all of our latest communications and news about the company.
Clean and Simpple
What do you like best about the product?
Simpplr has been a great tool to communicate effectively throughout our firm. We struggled with finding a single home for all shared content, and making it available to all the right people at the right time. This platform has allowed us to do that. It's very user friendly, but if any level of help is needed the support that they provide is second to none. Any questions, or ideas for new features, are always welcomed and the community they have created is one that I am excited to be part of.
What do you dislike about the product?
This is not really a 'dislike' as I believe it is being worked on, but from an IT perspective, we would like to see more integrations with IT ticketing software, or even built in to Simpplr itself.
What problems is the product solving and how is that benefiting you?
From an IT Department standpoint, it has allowed me to create instructions to fix common issues, and a knowledgebase, that can easily be accessed by the whole company, freeing up time to focus on project based work.
Love the tool, keeps getting better
What do you like best about the product?
Sending out information to the company has never been easier. We also use it to store internal proceedures and processes. It makes it very "simple" to get the right information to the right people
What do you dislike about the product?
I wish there was a way to upload permissions by CSV instead of having to assign them manually. It is pretty time consuming for the engineering org to assign out content manager permissions.
What problems is the product solving and how is that benefiting you?
We needed a tool that wouldn't get so out of date so quickly with information. We move so quickly at my organization that sometimes messages/announcements can be missed and this tool solves it.
Downright Simple
What do you like best about the product?
Sales and Implementation team are top notch! Our rollout process had some bumps, but the implementation team lead by Rob was amazing.
What do you dislike about the product?
Salesforce can always be tricky with updates and syncing. The views of the dashboard are a little limited, but hopefully that will evolve in the future.
What problems is the product solving and how is that benefiting you?
Company culture and engagement.
Simpplr has helps us meet our goals for our Intranet
What do you like best about the product?
Simpplr is easy to use and administer. Creating and managing content is easy and has allowed us to centralize content and ensure it is current. Simpplr gave us more value upfront than competitors that made most of the features we were looking for add-ons.
What do you dislike about the product?
There has been dissatisfaction with the search functionality, including the relevance of the results and how the results are displayed. Also, there are limitations with the home dashboard layout options.
What problems is the product solving and how is that benefiting you?
Simpplr allowed us to easily centralize and maintain the information, allowing us to point our users directly to what they need. Also, the ability to have sites for each department/practice enables us to highlight what the department/practice does and feature relevant information that is accessible with a click.
Simpplr is a great product, and it needs to be expanded
What do you like best about the product?
For the most part Simpplr is very intuitive and flexible. I like the organizational hierarchy and your staff is super helpful and top notch.
What do you dislike about the product?
I wish that it was slightly more interactive with other internal tools. And I wish that the upgrades were done automatically so that we'd know what version we were on all the time. I also with the new features were included rather than used as add ons.
What problems is the product solving and how is that benefiting you?
It's our knowledge hub, and intranet. It works very well and allows us to have a base of super users that manage their pages and allows us easy support for those teams and their members.
Centralized Communications and Employee Experience Hub
What do you like best about the product?
Simpplr is exactly that - it's simple. The site architecture isn't overly complicated, creating content is straightforward, and interacting is clear and easy for all of our end-users. Best of all, the analytics and the insight give us internal communications measurement and employee feedback in a manner we can't track through traditional channels.
What do you dislike about the product?
We'd really benefit from more Microsoft integrations. Additionally, some of the platform support can be tough to do if you don't have a core IT team supporting (Although Simpplr has great articles and step-by-step directions, they aren't always quick fixes). Platform pricing over add-on features would be ideal.
What problems is the product solving and how is that benefiting you?
Simpplr has centralized communications and brought together our teams across the business. We have "one source of truth" for finding key resources, and our business is opting in to building sites and sharing their information. It also reduces email and extra noise, which boosts our employee experience as they feel less stress trying to figure out where resources and news are located.
Building a Wonderful Employee Experience for our Company
What do you like best about the product?
Simpplr is incredibly easy to use and build effective, engaging and useful content for our employees. We vetted over 10 vendors when trying to land on the best intranet provider for our company, and we are very happy with our choice!
What do you dislike about the product?
We would love better implementation with Box or improvements to the file repository, but overall what is available right now is usable and is working well long-term, would be great to see some improvements.
What problems is the product solving and how is that benefiting you?
We need a much more comprehensive tool to help us connect with employees as internal comms, but also to help them connect with one another. Employees LOVE using our Simpplr instance and regularly share feedback in team meetings, emails, and on the platform itself of how they are growing in collaboration with one another and learning more about the company.
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