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Reviews from AWS customer

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    Giulia F.

Great add ons and employee engagement tools

  • October 18, 2022
  • Review provided by G2

What do you like best about the product?
The ability to create and use sites by subject, department, etc. Multiple content creators, feedback potential
What do you dislike about the product?
It can be hard to follow exactly what has been updated
What problems is the product solving and how is that benefiting you?
Newsletter engagement, employee Q&A, two way communication


    Cindy K.

Simple is the name for a reason

  • October 18, 2022
  • Review provided by G2

What do you like best about the product?
communication management, engagement opportunities and the new listening feature
What do you dislike about the product?
no downsides that I can see ! We are new users - if anything maybe just deciding where to start
What problems is the product solving and how is that benefiting you?
connection, easy access to the content employees want and need to do their jobs


    Regan Z.

Internal Communications Lead

  • October 18, 2022
  • Review provided by G2

What do you like best about the product?
Customer service is top notch. Very easy to get a hold of help. The platform functionality is unmatched. Love the push/pull features like newsletter and the recent implementation of AI tools. Analytics dashboard is also very in-depth and useful.
What do you dislike about the product?
I think content governance could be improved. Would love to see custom intervals set (2 weeks, 1 month, 3 months, etc.) versus standard 6 months. I also would love to have some more automated governance around managing site managers/owners.
What problems is the product solving and how is that benefiting you?
I see constant change and evolution in LOTS of different ways. The platform is constantly upgrading, adding new features, and looking for input from users. Their ability to send out regular digests and custom newsletters from within the platform is incredible useful and helped drive our adoption rate.


    Erin M.

Six months in with Simpplr

  • October 18, 2022
  • Review provided by G2

What do you like best about the product?
The widgets and ability to quickly/easily create conten
Thebanner stories and ability to highlight fee articles is nice.
What do you dislike about the product?
The user guides/tutorials are very lacking. Trying to find answers in the "support articles" on the website is cumbersome. More curated, PDF-format user guides for printing would be ideal.
What problems is the product solving and how is that benefiting you?
Employee engagement and two-way communication. We are a global company working across many countries and time zones and teams. Allowing people to create pages for specific departments and offices is helpful. We used to use Google Sites and pages to send mass communications. The Simpplr newsletter feature is much improved and very easy to use for broad, engaging communication.


    Computer Software

We started implementation three weeks ago!

  • October 18, 2022
  • Review provided by G2

What do you like best about the product?
The hands-on assistance from real people who are kind and knowledgeable and patient. Very very appreciated.
What do you dislike about the product?
We're on a fast clip and dependent on our employees to manage their content. It's a bit stressful...and has nothing to do with Simpplr!
What problems is the product solving and how is that benefiting you?
Breaking down silos, giving us a site with a single source of truth, connecting employees worldwide.We look forward to increased engagement and productivity...but won't know this until Simpplr is implemented in early 2023.


    Dave M.

Simpplr: Unifying the workforce of tomorrow

  • October 18, 2022
  • Review provided by G2

What do you like best about the product?
Simppler brings a centralized experience that enables and encourages a workforece community of engagement. For information sharing, Simppler provides a starting point to reach across the breadth of the organization's many knowledge repositories, reducing time to locate critical information and adding to the overall hours saved for employee productivity. For engagement, Simpplr provides a robust toolbox of capabilities to empower employees to create and share common experiences.
What do you dislike about the product?
Not so much a dislike but an ask for the future: Provide an intuitive, natural chatbot capability that integrates across the upcoming onslaught of chatbots that have been or will be deployed across solution providers. Create a single agent that eliminates the need to go "offsite".
What problems is the product solving and how is that benefiting you?
Aggregation of multiple information sources. Intangibly provides metrics on content popularity as well as insights into a catalog of enterprise data.


    Itzel D.

Simpplr is actually simple!

  • October 18, 2022
  • Review provided by G2

What do you like best about the product?
Simpplr is user-friendly for Site Managers, Content Managers, and Content Creators. As an admin, Simpplr makes it easy for me to train employees on how to use the tool regardless of their role.
What do you dislike about the product?
While it's great that Simpplr has so many ways for end-users to interact with the tool, sometimes it can be too overwhelming for our users, who tend to prefer more straightforward feedback options (i.e., flag outdated content, comment, or like). Anything beyond that tends to put them off, and we would prefer to be able to turn off some features.
What problems is the product solving and how is that benefiting you?
Simpplr helps us with the problem of having content and key information spread out throughout different platforms. It has aided us in creating a central repository that anyone can link back to, which increases our ability to have one single source of truth.


    Rose K.

Experience-Centered Partnership

  • October 18, 2022
  • Review provided by G2

What do you like best about the product?
Simmplr allows us to curate conversations, share celebrations and elevate excellent employee experiences.
What do you dislike about the product?
Whatever concern we have identified has been met with direct channels to share with leadership. They are a listening company, and the future dev roadmap is inspiring.
What problems is the product solving and how is that benefiting you?
Simpplr connects our 25 locations and 550+ employees in a way that's as meaningful as 'watercooler' inspired connections. Our employee satisfaction since deployment (6 months ago) has shot straight up. They love it!


    Emma B.

AppFolio loves Simpplr!

  • October 18, 2022
  • Review provided by G2

What do you like best about the product?
It's easy to use and our end users have really enjoyed having one clear platform for documents, office updates, events, help articles etc. It's really helped improve executive communication
What do you dislike about the product?
The only downsides is that it doesn't always integrate seamlessly with some of the systems we want to use/embed within Simpplr
What problems is the product solving and how is that benefiting you?
Streamlining employee communication and providing one easy-to-use platform for creators. I work in IT so it has really helped me and my department to have a place where employees can go to see updates, help articles, and other useful content


    Amy M. I.

Simpplr Helps Transform the Digital Employee Engagement Experience

  • October 18, 2022
  • Review provided by G2

What do you like best about the product?
Simpplr has provided the solution to creating an enhanced digital employee experience. By leveraging Simpplr's intranet, companies are able to create invaluable connection and communication among team members. Their solution is easy to use and continually enhanced to optimize the employee experience. Best of all, Simpplr is passionate about people, and continuously seeks to improve their solution to meet the dynamic and evolving needs of their clients from around the world. I sincerely appreciate their partnership!
What do you dislike about the product?
I would love to have a dedicated communications team to help support the platform! There are more features than what we are currently able to take advantage of.
What problems is the product solving and how is that benefiting you?
Enabling our business to communicate consistently with employees throughout a large service region with a high degree of professionalism, integrity, and engagement.